HR Officer Job Description: Top Duties and Qualifications

An HR Officer, or HR Generalist looks after employee progress and welfare within a company. Their duties include hiring employees, managing employee needs and ensuring all employees comply with company and government procedures.

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HR Officer duties and responsibilities

HR Officers represent a company’s policies, procedures and goals, and many of their tasks revolve around instilling these values in employees, whilst making sure the policies are also fair to the employees. Their main responsibilities include:

  • Assisting with the recruitment and onboarding of new employees
  • Developing programmes that enhance employee relations
  • Ensuring employees have correct pay and benefits
  • Delivering compensation and benefit comparison reports to the executive team
  • Promoting equality, health and safety within the company
  • Ensuring that company employment policies follow national laws and regulations
  • Advising executives on matters of salaries, redundancy and employment law
  • Recording and processing confidential information
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What does an HR Officer do?

HR Officers manage all employee aspects within a company. This includes giving individual employees advice about the future of their careers, onboarding new employees, facilitating open communication between employees and management and leading workshops and training. They must be comfortable communicating with employees about sensitive subjects such as salary, pension and benefits. Furthermore, they must be accustomed to using technology frequently as data entry is also an important component of their job as they are expected to update all employee records on the company’s database. 

HR Officer skills and qualifications

HR Officers are diplomatic in their understanding and implementation of company policies. They converse with everyone from the highest executives to the newest employees. A successful HR Officer candidate will have various prerequisite skills and qualifications that include:

  • Exceptional interpersonal communication
  • Comprehensive understanding of employment law
  • Sensitively and understanding
  • The ability to remain calm in stressful situations
  • Thorough attention to detail
  • Administrative skills
  • The ability to work well with others

HR Officer experience requirements

HR Administrators are natural conversationalists who understand how to balance company policies with employee needs. Applicants should have at least a year’s experience working in a position that deals with employee management and employee/Manager relationships. Exceptional candidates are members of the Chartered Institute of Personnel and Development, this shows that have taken advantage of training opportunities and have expanded their industry contacts. All candidates should be familiar with the role human resources plays within the organisation and in employees’ lives.

HR Officer education and training requirements

Most employers prefer applicants to have a Higher National Diploma in Human Resources Management, a combined degree such as business management and human resources or a similar degree. Applicants also may have graduated with an unrelated degree but completed a human resources graduate training programme with another company that provided them with the necessary human resources knowledge and experience. 

Some organisations only require applicants to have taken some college courses offered by the Chartered Institute of Personnel and Development instead of a university degree. Some of the courses include the CIPD Level 5 Award in human resources, CIPD Level 5 diploma in human resources management and Level 5 diploma in business management and human resources.

HR Officer salary expectations

According to Indeed Salaries, the average salary for an HR Officer in the UK is £21,134 per year. Salary may be dependent on experience, location and company.

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HR Officer job description FAQs

What is the difference between an HR Officer and an HR Coordinator?

An HR Officer performs administrative tasks that help the HR department run smoothly, such as recording employee data, marking changes in salary and monitoring absences. An HR Coordinator assists with more management tasks, including coordinating the hiring process, leading employee training and dealing with employee complaints and concerns. Therefore, an HR Coordinator requires more experience and education. However, these roles are not fixed and their work may overlap.

Who does an HR Officer report to?

This depends on the hierarchy and size of a company. Typically, an HR Officer works in an HR Department and reports to an HR Director or HR Manager. This can include everything from attending department strategy sessions, meeting deadlines set by the HR Director or having one-on-one reporting sessions. These reporting requirements can change depending on the size of the company. 

What should you look for in an HR Officer CV?

A CV is the applicant’s chance to record all the technical skills they possess. Look for a CV that mentions specific software they are familiar with such as QuickBooks, Kronos, Workforce and Timekeeper. The CV must also be devoid of grammar mistakes, especially for a position like this that relies on accurate data recording skills. 

How can you make your HR Officer job description stand out?

Talk about the company culture they will be expected to cultivate. An HR Officer is an extension of a company’s policies and beliefs so they must have a strong understanding of what the company represents. 

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