IT Business Analyst job description sample

An IT Business Analyst, or Business Analyst analyses computers and software used by an organisation. Their primary duties include determining which installations and upgrades will make processes and employees more productive, performing a cost/benefit analysis and aligning technology with the goals and business strategies of the organisation. 


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IT Business Analyst duties and responsibilities 

The duties and responsibilities of an IT Business Analyst vary depending on the company but usually include security analysis and constant management of networks. Some other main duties and responsibilities include:

  • Running analysis projects and assessing processes based on data analytics
  • Determining the present and future business processes
  • Maintaining the quality of IT services and products 
  • Installing elements of systems design, including wireframes, business rules, data migration rules and other detailed deliverables
  • Developing training literature and materials to speed up processes
  • Facilitating the discussion of requirements among stakeholders and documenting requirements to provide data-driven recommendations
  • Assisting with acceptance integration and testing and developing project plans
  • Reporting to business leaders and stakeholders
  • Gathering intelligence from corporate executives and middle mangers about needs and future growth


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What does an IT Business Analyst do? 

An IT Business Analyst is knowledgeable in the fields of both information technology and business administration and is responsible for bringing the two areas together. They work within companies to develop and optimise IT systems that improve production, operations and workflow. They may also be responsible for improving and securing functions of networks, utilising new IT solutions to meet the growing needs of a company and working with various departments within the company to ensure relevancy and optimisation of various technological developments. 


IT Business Analyst skills and qualifications 

A successful IT Business Analyst candidate will have various prerequisite skills and qualifications to perform their duties effectively, these typically include:

  • Excellent verbal and written communication skills and the ability to organise meetings and prepare clear software documentations 
  • Strong problem-solving skills and the ability to negotiate with multiple businesses and stakeholders to find solutions for technical challenges 
  • Excellent critical thinking skills and an open-minded mentality for new ideas 
  • Strong leadership and team management skills 
  • Excellent software development skills such as testing and designing 
  • Attention to detail and ability to maintain a high level of accuracy
  • Excellent data analysis skills
  • Proficiency in various computer applications


IT Business Analyst experience requirements 

Employers require IT Business Analysts to have at least three years of experience in business analysis, software development or a related field. Some employers expect candidates to have several years of experience in information technology and in a supervisory position. Some employers also require candidates to have proven experience in business and technical requirements analysis, modelling, verification and methodology development. Additional experience in data visualisation techniques and data analysis is also essential to help in drawing business-related conclusions.


IT Business Analyst education and training requirements 

The minimum education requirement for the position of an IT Business Analyst is a bachelor’s degree in business administration, finance, information systems or related field. Candidates with certifications in business analysis or requirements engineering are also preferable. For more senior positions, some companies may prefer candidates with a master’s degree in IT or business administration. 


IT Business Analyst salary expectations

According to Indeed Salaries, the average salary for an IT Business Analyst in the UK is £40,493 per year. This figure varies depending on factors including experience, education geographical location and company. 


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IT Business Analyst job description FAQs


What's the difference between an IT Business Analyst and IT System Analyst?

While both IT Business Analysts and IT System Analysts deal with the IT process within a company, there are differences that impact the nuances of their duties. An IT Business Analyst focuses more on the company and the broader context of the company’s IT changes and objectives. A Systems Analyst focuses more on the development and implementation of requirements specific for specific IT systems. 


Who does an IT Business Analyst report to?

Depending on the company, IT Business Analysts may report to Project Managers or Product Managers. However, if there’s no Project Manager assigned on the tasks, the IT Business Analyst reports to a Line Manager.  


How can you make your IT Business Analyst job description stand out?

To make your IT Business Analyst job description stand out, make sure it’s specific. While you probably don’t want to include every daily responsibility and requirement for the role, you should be specific about what you are looking for. If there is a type of experience or a very specific skill the applicant needs, make sure to include it. Indicating specific skills can help attract the right candidates looking for positions with the required skills and help discourage unqualified applicants from applying. 

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