IT Director Job Description: Top Duties and Qualifications

An IT Director, or Chief Technology Officer, is a senior staff member who manages all the IT and computer systems within a company. They are responsible for creating IT policy and strategy, implementing infrastructure and leveraging technology to help the organisation achieve its goals.

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IT Director duties and responsibilities

Nearly all large organisations have an IT Director. The IT Director’s role can vary greatly depending on the size and objectives of the organisation. Together with the IT Manager, IT Directors work closely with stakeholders to continuously improve the company’s infrastructure, systems and network. Some of their duties and responsibilities include:

  • Developing the organisation’s IT vision and translating it into actionable goals
  • Directing the sourcing and implementation of new software and hardware
  • Formulating and implementing business continuity and disaster recovery plans
  • Coordinating IT activities to ensure the availability of network services and data
  • Identifying future challenges in the IT landscape and developing mitigation strategies
  • Overseeing departmental budgeting and forecasting within the organisation
  • Directing IT staff recruitment and directly supervising employees
  • Identifying security vulnerabilities and eliminating them with strategic solutions
  • Identifying and recommending new technology solutions 

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IT Director Job Description Examples:


Example 1

Job Purpose: Reporting into a VP Vendors & Alliances - Europe, the Cisco BU Director - Europe is ultimately responsible for the (business) development and successful execution of the aggregate multi-year European Operations Plan for Tech Data's Cisco business, establishing and maintaining winning relationships with the vendor and key reseller customers and directing local country leads in the execution of their applicable strategy. Developing and executing quarterly and annual plans to support attainment of the AOP. Leading TDs engagement and partnership with Cisco stakeholders, and executives. Leading the central Cisco BU team of BDMs, Pre-sales technical & Project Management roles. Leading country Cisco BUs within a matrix organisation. Ownership of the execution of European sub-operations plan, achieving quarterly and annual business objectives. Drive the building of programs and campaigns that can be executed across multiple countries. Engage with Country Management exec teams in quarterly reviews and planning sessions. Presenting at public events to audiences of different levels and capabilities and being a visible thought leader of the applicable focus in the IT channel Knowledge Skills and Experience 5 to 8 Years of relevant work experience. 5 to 8 Years of experience directly managing / supervising employees. Master's / Postgraduate Degree with MBA Field of Study preferred. Possesses strong data entry skills. Able to recognize and attend to important details with accuracy and efficiency. Able to communicate clearly and convey necessary information. Able to converse and write effectively in English. Other major European language/s desired. Able to create and conduct formal presentations. Able to interact effectively with all levels of management. Able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results. Possesses strong multi-cultural interpersonal skills. Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive, both within solid line and matrix reporting. Possesses strong organizational and time management skills, driving tasks to completion. Able to constructively work under stress and pressure when faced with high workloads and deadlines. Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities. Able to work independently with minimum supervision. Able to maintain confidentiality of sensitive information Able to build solid, effective working relationships with others. Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others. Able to quickly learn new systems and technology. Able to use relevant computer system applications at an advanced level. Cultural Competency Requirements: Within Tech Data diversity is one of our fundamental shared values. We are a multi-cultural environment and we pride ourselves on being a welcoming place of work where we celebrate inclusion and champion people from a multitude of backgrounds. Join our team to connect the world with the power of technology!

Example 2

The role of the BUD is to ensure all work carried out in the unit is processed at an optimum level of profitability and to a high level of quality, with an engaged and motivated team where individuals are given every opportunity to maximize their potential. Key Accountabilities
  • Ensure the unit has appropriate processes in place so the quality of work delivered meets any internal and external client requirements/benchmarks, including compliance with the firm’s quality management procedures
  • Develop a performance culture within the team, ensuring individuals have agreed, Objectives and KPIs and a clear focus achieving objectives and maximising performance
  • Implement and monitor plans for smooth operation and continuous improvement of the unit
  • Embed a commercial culture within the unit which promotes a strong discipline around the speed and accuracy of management information and invoicing
  • Ensure the unit has the appropriate resources to deal effectively & profitably with the work in the unit and to liaise with the Operations Director at least monthly to discuss any further capacity requirements
  • Ensure the unit has a comprehensive and effective programme of training, development and supervision to support induction and progression
  • Deal with any issues in accordance with the firm’s internal procedures
  • Develop and maintain strong relationships with the client account management team and (as required) key clients, in order to gain regular feedback on quality of service and resolve challenges quickly, in order to sustain and build work volumes
  • Provide, analyse and present accurate and timely management information, both internally and to clients, as required
  • Regularly review processes and practices within the unit to drive a culture of continuous improvement
  • Driving a consistent and effective structure of communication across the unit including regular team meetings, 1 to 1 meetings, performance reviews and career development discussions
  • Ensuring each member of the unit has a Personal Development Plan in place linked to their own career goals and chosen pathway
  • Taking steps to create an environment where a high level of morale exists and where we celebrate success
  • Acting as a role model for the firm’s shared values
  • To ensure compliance with the Solicitors Code of Conduct 2007 (as amended Whilst the core working hours are 9.00 am to 5.00 pm the BUD will be expected to work such hours as are necessary to achieve their targets and it is expected that if the demands of work require it, longer hours will be worked to achieve these expectations. Experience, Skills and Qualifications
  • Experience of leadership of team leaders/other managers or equivalent operational responsibility
  • Thorough understanding and practical experience of personal injury claims handling
  • Proven ability to explore, challenge and devise optimum team structures to improve efficiency and effectiveness
  • Ability to work under pressure and tight schedule
  • Experience of financial management of a cost centre
  • Thorough understanding and practical experience of claims handling, including budgeting and forecasting
  • The ability to inspire others to give of their best
  • The ability to analyse complex data and draw conclusions
  • The ability to build strong working relationships within and outside the business
  • Effective complaint handling skills
  • Ability to objectively review performance issues and deal with them effectively
  • Ability to set clear direction for others
  • High level of communication skills, written, verbal and listening
  • Ability to remain calm under pressure
  • Ability to foster team working Personal Qualities:
  • Creative thinking – The Business Unit Director should possess the ability to develop and create new ideas, systems, and relationships for the success of the company
  • Motivating skills: The Business Unit Director should be able to encourage and build team spirit among staff, bringing about mutual respect and cooperation
  • Decision making skills: The Business Unit Director should have the ability to analyse information and evaluate results in order to make the best decision in solving problems
  • Planning skills: – The Business Unit Director should have the ability to develop specific plans and goals to help in accomplishing tasks efficiently
  • Proven ability to explore, challenge and devise optimum team structures to improve efficiency and effectiveness Values Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do; Keoghs values We listen, are down to earth and supportive We work together towards a common goal We’re friendly with a can do attitude We care about our clients We evolve Contract Type Permanent Practice Area Volume 1 Business Unit NDA Motor Office Keoghs Bolton Parklands Closing Date 19 Jul 2021
  • Example 3

    William Ellis and Parliament Hill schools are looking for someone with drive and energy, a clear sense of purpose and a blend of analytical and creative thinking to launch and direct our Joint Business Unit. Both schools are single sex, non-denominational comprehensive schools with their own distinct identities, but sharing a common ethos of academic aspiration, strong personal development and inclusive practice. They are located on adjoining sites with a ‘campus’ feel and a joint co-education 6th form centre. Both schools are committed to working in partnership going forwards. We can offer lively and engaged students, talented and dedicated staff, and a strong group of governors who will share your commitment to the value of high quality strategic and operational leadership in raising standards and provide you with the right blend of support and challenge. As a leader in both schools you will show adaptability and flexibility across a wide school brief and the ability to manage change effectively. Both schools are active participants in the four-school LaSWAP sixth form consortium, are founder members of the Camden Learning partnership and play a full part in Camden’s vibrant community of schools. The schools are fully staffed with specialist teachers and support staff and a history of successful recruitment. The successful candidate will work closely with both head teachers, overseeing premises, catering, data, admin, finance and HR teams across the two schools. Our ideal candidate for this role will be someone with a strong operational and/or financial background and a professional qualification such as CSBM. Previous experience of working within a secondary school setting is essential. The successful applicant will also: * Be able to deliver effective strategic and operational reporting to a variety of audiences, providing performance evaluation and forward planning. * Demonstrate previous experience of delivering projects and initiatives to improve the quality of education, maximise revenue streams and deliver cost efficiencies. * Be an individual of integrity supporting the aims and vision of the schools. Potential candidates are strongly encouraged to visit the school websites, and arrange a face to face visit in advance of applying. An application form and further information is available on Parliament Hill school’s website or please contact HR on 0[phone number]. The closing date and time for applications is Tuesday 22nd June at midday. In order to respond to candidates as efficiently as possible we would like to encourage applications and correspondence via email to the above address. Interview dates to be confirmed. Parliament Hill & William Ellis Schools are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful applicant’s appointment will be subject to satisfactory clearance by the Disclosure and Barring Service. Application deadline: 22/06/2021 Expected start date: 01/09/2021 Job Types: Full-time, Permanent Salary: per year Benefits: * Bike to work scheme * Company pension * On-site parking * Referral programme * Sick pay Schedule: * Monday to Friday Work remotely: * No

    Example 4

    Reference number 126669 Salary £93,000 - £120,000 Grade SCS Pay Band 2 Contract type Permanent Fixed Term Loan Secondment Length of employment Permanent or 2 years (approx.) Type of role Policy Senior leadership Strategy Working pattern Flexible working, Full-time, Job share Number of posts 1 Location London About the job Summary The end of the Transition Period and the signing of the UK-EU Trade and Cooperation Agreement present a unique opportunity to reshape the nation’s policy agenda, building on the reforms that HM Government has already delivered. As the United Kingdom looks to its future as an independent nation, it is vital that its Civil Service challenges established thinking and practices to find better ways of running the nation and its economic systems. This work will require change to the laws, regulations and institutional cultures that the United Kingdom acquired during its 47 years of EU membership. Essential to achieving this, the Brexit Opportunities Unit sits at the heart of government, in the Cabinet Office. Job description The Director, Brexit Opportunities Unit is a high-profile role. It needs someone who can change existing thinking, working across all government departments, developing partnerships with senior stakeholders, including the Prime Minister, to ensure ministerial priorities are met. The successful candidate will bring: - A record of original research of the highest calibre or of influential thought leadership - Experience of producing creative economic, regulatory or policy initiatives - The credibility to command confidence and trust at the most senior levels Responsibilities This is an exciting time to lead this unit, building strong working relationships with industry, academia and wider society to bring new thinking to government. Further information, including full details of the opportunity, role profile and details on how to apply, can be found at:

    What does an IT Director do?

    The main duty of an IT Director is to define, manage and strategise how technology can help an organisation grow in scale and become more successful. This includes everything from planning and executing projects to overseeing the infrastructure, technical operations and talent management.

    IT Directors usually work in office environments, sitting at a desk for long periods of time, using computers, printers and other office equipment. They may also need to work during the evening or weekend if problems arise with a computer system.

    IT Director skills and qualifications

    An IT Director is a well-rounded professional with a broad understanding of tech theories and application from a macro-level. A successful IT Director candidate will have various prerequisite skills and qualifications that include:

    • Sound knowledge of IT systems, specifications, networks and computer systems
    • Problem-solving skills and an analytical mindset
    • Project planning and management skills
    • Proficiency in forecasting, budgeting and strategic use of IT staff
    • Excellent leadership, prioritization and organisational skills
    • Ability to communicate to tech-savvy and non-technical staff

    IT Director experience requirements

    An IT Director is ideally someone with practical IT managerial experience, has a genuine interest in technology and has previously worked in a fast-paced environment. Experience with IT and cybersecurity is essential. An applicant with excellent knowledge of IT systems and infrastructure is an invaluable resource for any organisation.

    Five to ten years of work experience in the IT field, either in operations, management or service areas is preferred. As a senior leader, the successful candidate should have over ten years of experience in designing, implementing and managing IT teams.

    IT Director education and training requirements

    Nearly all IT Director roles require at least a Bachelor’s Degree in IT or Computer Science and extensive IT experience, but a Master’s Degree in IT Management is more advantageous along with leadership experience. Candidates who are able to solve real-world IT challenges by using emerging technologies to help the business gain a competitive advantage are an asset. It’s also essential that candidates expand their education and skill set with IT training and certifications to keep up with changes in the dynamic IT landscape.

    IT Director salary expectations

    According to Indeed Salaries, the average salary of an IT Director is £80,623 per year. This figure depends on the applicants’ skills, qualifications, previous accomplishments and location. Some companies offer their most valued employees cash bonuses, commissions and stock options.

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    If you would like to hire a person for any IT-related job in your organisation, check out the following relevant job descriptions:

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    IT Director job description FAQs

    What qualities make a good IT Director?

    A good IT Director has a solid grasp of IT or computer systems and several years’ experience leading IT teams at the highest levels. The successful candidate is ideally someone who understands new trends and shifts in technology and can apply this to the department, while balancing the organisation’s business needs and budget.

    What's the difference between an IT Manager and IT Director ?

    An IT Manager oversees employees and the day-to-day aspects of IT within an organisation. Managers are more hands-on, leading and mentoring staff while ensuring IT systems are running. An IT Director takes care of the strategy and policy aspect of IT by charting the IT course of the organisation, formulating policies and issuing  instructions to the Manager. From time to time, they also step in to offer hands-on mentorship to employees in preparation for managerial roles.

    Do IT Directors have different responsibilities in different industries?

    The day-to-day duties of an IT Director vary depending on the size and needs of a specific industry. In a small organisation, this person may be the highest-ranking IT professional, overseeing IT operations and management. However, in larger firms, they create strategic IT long-term goals and offer guidance to managers and junior employees.

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