Lettings Negotiator Job Description: Top Duties and Qualifications

A Lettings Negotiator, or Lettings Manager helps landlords find tenants and rent out their properties. Their primary duties include processing reference and credit checks, ensuring that the tenants’ and landlords’ needs match and answering landlord and tenant queries. 

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Lettings Negotiator duties and responsibilities 

Lettings Negotiators are hired to provide marketing support and contribute to the lettings of properties managed by an organisation. Other duties and responsibilities of Lettings Negotiator include:

  • Liaising between tenants and landlords to negotiate terms of tenancy and renewals when applicable
  • Managing client paperwork and bookings with all required information
  • Assisting in office organisation, reception and registration of tenants 
  • Matching tenants to the right properties and providing them with property information 
  • Promoting properties to tenants using various marketing techniques
  • Keeping their Line Manager updated on all progress and problems 
  • Removing properties from the market when they are let agreed
  • Ensuring that all properties adhere to proper health and safety standards
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What does a Lettings Negotiator do? 

Lettings Negotiators help organisations and landlords manage their rental properties and find tenants. Some of their day-to-day duties include crafting agreement contracts, ensuring that the buildings meet health and safety standards and dealing with issues that arise from any of the buildings. Lettings Negotiators visit available properties and register applicants for easier followups and calls. 

Lettings Negotiators work on full-time contracts. They weigh their successes by monitoring their performance against the company’s targets. Some organisations also offer commissions to Lettings Negotiators when they bring in new tenants or properties. 

Lettings Negotiator skills and qualifications 

Lettings Negotiators must have organisation, prioritisation and negotiation skills. They must also maintain high standards of professionalism and customer-focused services. A successful Lettings Negotiator will have various prerequisite skills and qualifications that typically include:

  • Strong determination to meet and exceed company targets
  • Proficiency with computer software 
  • Valid UK driving licence to travel to properties for meetings with tenants and landlords
  • Excellent knowledge of market competition and residential lettings available
  • Self-motivation skills and the ability to use initiative to drive sales 
  • Ability to produce visual marketing materials 
  • Excellent marketing skills with digital marketing ability

Lettings Negotiator experience requirements 

Lettings Negotiators need at least six months of experience working in leasing, hospitality or administrative positions to qualify. Candidates must also have experience liaising and building relationships with landlords and tenants, offering customer-based services and assessing buildings for tenants. Experience in sales, finance or customer service is a plus. 

Lettings Negotiator education and training requirements 

Lettings Negotiators must have at least a GCSE to qualify for the position. They must have certificates in computer packages including Microsoft Office. Candidates with additional training in sales, business management or marketing can also qualify for the position. Digital Marketing may also be valuable, especially to companies that market property online. 

Lettings Negotiator salary expectations 

According to Indeed Salaries, the average salary for a Lettings Negotiator in the UK is £22,657 per year, depending on factors like experience, education, location and company. 

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Lettings Negotiator job description FAQs

What's the difference between a Lettings Negotiator and an Estate Agent?

The main difference is that an Estate Agent earns a commission fee when the properties are sold, while a Lettings Negotiator is paid a management fee extracted from the tenant’s rent. Estate Agents work by selling properties to clients they build relationships with, while Lettings Negotiators liaise between landlords and tenants to build relationships. 

How can you make your Lettings Negotiator job description stand out?

A good Lettings Negotiator job description requires a brief description of your company, the properties that you manage and clients that you represent. To make your job Lettings Negotiator job description stand out, include survey questions such as what is your preferred method of marketing and how do you maintain good relationships with tenants and landlords. To stand out in a job board,  use the proper keywords in your titles such as “ORC Solutions is Hiring a Lettings or Sales Negotiator in Derby, England.” This will attract the right audience and you’ll get more relevant job applications. 

Who does a Lettings Negotiator report to?

Lettings Negotiators often report to the Business Manager or Assistant Manager. If the organisation has multiple branches, the Lettings Negotiator can also report to the Branch Manager. 

What should you look for in a Lettings Negotiator CV?

A Lettings Negotiator CV must show the candidate’s ability to perform the basic lettings negotiation duties such as marketing, negotiation of terms and providing excellent customer service. The candidate’s CV must therefore list previous working experiences that are customer and sales-oriented. The Lettings Negotiator CV must also be clear and concise, making it easy to read and understand. 

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