What does a Logistics Coordinator do
Logistics Coordinators manage all aspects of shipping delivery and routes to ensure customer satisfaction. The primary goal of a Logistics Coordinators is to maintain customer satisfaction. By doing this it ensures that the business remains successful. Logistics Coordinators are also knowledgeable about supply management practices and principles. They must answer customer inquires, inform customers of any delays in the delivery schedule and should be able to resolve customer complaints. Logistics Coordinators typically work in a range of industries within a company’s logistics department. Some Logistics Coordinators work in an office setting while others work in warehouses or plants.
Logistics Coordinator skills and qualifications
Logistics Coordinator must have excellent organisational and problem-solving skills. A successful Logistics Coordinator candidate will have various prerequisite skills and qualifications that include:
- Advanced level in data management and analytic skills
- Knowledge of quality management principles with the ability to identify process improvement opportunities
- Expert in using computers, other technology and logistics software
- The ability to be forward-thinking and make projections, project manage and implement strategic planning
- Excellent people, communication and negotiation skills
- A clear understanding of the industry processes and knowledge of how to handle common obstructions with clear solutions
- Ability to manage staff resources to meet changing needs
- Good negotiation skills
Logistics Coordinator experience requirements
Companies usually prefer candidates with several years of experience in logistics operations. Some companies choose candidates with experience in a specific industry, such as electronics manufacturing. Candidates with experience in a particular industry understand the special requirements that may be necessary when transporting or storing finished goods or raw materials. For example, electronics manufacturers may prefer employing Logistics Coordinators who have had experience with handling and packing items sensitive to electrostatic shock. Food manufacturing companies may hire Logistics Coordinators with experience in the distribution and storage of perishable goods.
Logistics Coordinator education and training requirements
Logistics Coordinators may qualify for a position with only an associate degree, but they are usually required to obtain a bachelor’s degree in a specialised field, such as operations engineering, operations analysis or logistics. Another common degree is business management. Some companies prefer candidates who completed an apprenticeship, such as the Level 4 Apprenticeship Standard 222 – Commercial Procurement and Supply. Some employers also prefer candidates with industry-recognised certifications, such as the Demonstrated Logistician, Demonstrated Senior Logistician, Demonstrated Master Logistician offered by the International Society of Logistics (SOLE).
Logistics Coordinator salary expectations
According to Indeed Salaries, the average salary of a Logistics Coordinator is £23,416 per year. This figure varies depending on factors, including the experience, geographical location and company.
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