Mental Health Support Worker Job Description: Top Duties and Qualifications

A Mental Health Support Worker, or Psychiatric Technician assists mental health patients with therapeutic and basic care. Their duties include taking vital measurements and supporting patients with daily activities such as eating and taking medications.

Build a Job Description

Mental Health Support Worker duties and responsibilities

Mental Health Support Workers provide support to mental health patients and their families at home or in a healthcare facility. Their typical duties and responsibilities of a Mental Health Support Worker include:

  • Collaborating with other healthcare professionals to develop treatment plans for people with mental health conditions
  • Implementing treatment plans and administering medication or therapeutic care to their patients
  • Observing patients for behavioural changes
  • Supervising and monitoring patients within the facility to ensure their safety
  • Performing comprehensive risk assessments on patients
  • Educating patients’ families about the patients’ mental health issues and educating them on how they can aid their treatment
  • Documenting and maintaining patient health records
  • Recommending patients that need more personalised treatment to Psychiatrists and Clinicians
Build a Job Description

Mental Health Support Worker Job Description Examples:

What does a Mental Health Support Worker do?

Mental Health Support Workers are employed to assist other healthcare professionals with the treatment of mental health patients. Registered Nurses typically supervise them. These professionals help patients with mental illness and other disabilities to complete daily activities. Mental Health Support Workers work in psychiatric hospitals and residential facilities. They typically work for up to 37.5 hours per week, including evenings, weekends and holidays.

Mental Health Support Worker skills and qualifications

A successful Mental Health Support Worker will have various prerequisite skills and qualifications needed to perform duties effectively. These include:

  • Empathy and interpersonal and relationship building skills
  • Excellent psychological skills to understand the mental state of patients
  • Excellent problem-solving skills and ability to work in stressful situations
  • Ability to support patients with mental illnesses
  • Ability to remain balanced and nonjudgmental while listening to patients
  • Excellent observational skills to identify behavioural changes in patients
  • Proficiency in deescalation techniques for effective crisis and emergency management
  • Ability to use a computer, including proficiency in the use of word processing and data entry tools

Mental Health Support Worker experience requirements

Knowledge of mental health procedures, inpatient experience, remedies such as cognitive behavioural therapy and counselling are essential requirements for Mental Health Support Workers. Some employers prefer candidates who have worked or volunteered in social services and charities that provide mental health services. Experience in a nursing role and other supporting roles in the healthcare industry can also be beneficial for this position. Other experience requirements may depend on the employer, industry and the role.

Mental Health Support Worker education and training requirements

Mental Health Support Workers need at least a certificate such as the National Vocational Qualification Level 2 in Mental Health to qualify for employment. Some employers recruit Mental Health Support Workers through an apprenticeship scheme as an Apprentice Social Therapist. Candidates with voluntary or paid experience in mental healthcare can also apply if they have suitable qualifications.

Mental Health Support Worker salary expectations

According to Indeed Salaries, the average salary for Mental Health Support Workers in the UK is £33,574 per year. Actual pay may depend on the employer, location, job duties and responsibilities.

Job description samples for similar positions

Here are job description samples for similar positions if you are not looking to recruit a Mental Health Support Worker:

Ready to Hire? Build a Job Description

Mental Health Support Worker job description FAQs

What qualities make a good Mental Health Support Worker?

Mental Health Support Workers must be compassionate and sensitive to the condition of patients and their families. They should also be good active listeners, being able to gain the confidence and trust of their patients. Successful Mental Health Support Workers must be good with people. Mental Health Support Workers have to be assertive in motivating patients to follow their treatment plans.

How can you make your Mental Health Support Worker job description stand out?

To create an effective Mental Health Support Worker job description, provide a brief history of your organisation’s vision, its location and the mental health care it provides. Discuss the patients you treat, such as the type of patients your facility specialises in such as those with substance abuse issues and alcoholism. Describe the specific job duties and responsibilities of the role, such as providing assessment and treatment for mental illness patients. Mention specific skills, experience and professional qualifications for the position.

Who does a Mental Health Support Worker report to?

A Mental Health Support Worker can report to several people, including Registered Nurses, the Ward Manager, Nurse Consultants, Clinical Nurse Specialists, Psychiatrists, Clinical Psychologists and Advanced Nurse Practitioners.

Do Mental Health Support Workers have different responsibilities in different industries?

The specific job duties and responsibilities of Mental Health Support Workers depend on the service their employer provides. The duties of a Mental Health Support Worker in occupational health differs from that of a care facility that treats elderly patients.

Job Description Examples

No search results found