Office Clerk Job Description: Top Duties and Qualifications

An Office Clerk, or Administrative Clerk performs clerical or administrative tasks within an office environment. Their duties include scheduling office appointments, handling petty cash payments and receiving messages and telephone calls.

 

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Office Clerk duties and responsibilities

An Office Clerk’s most important duties and responsibilities include:

  • Answering phone calls and rerouting to the appropriate office, as necessary
  • Preparing the coffee tray and making other beverages available to staff
  • Scheduling meetings, training programmes, seminars, and preparing meeting rooms
  • Operating and managing office equipment such as the printer, copier and shredder
  • Filing all company documentation and maintaining accurate records
  • Sorting and distributing company mail
  • Processing petty cash payments and other clerical tasks
  • Performing data entry tasks when needed

 

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Office Clerk Job Description Examples:

 

Example 1

DHL Parcel UK formerly UK Mail is one the UK’s leading integrated postal operators, delivering and collecting over 3 billion mail items and 50 million parcels per annum. As part of the Deutsche Post DHL Group, we have an extensive delivery network which covers the UK and over 220 countries. We are committed to pushing the boundaries of the postal and express parcel delivery markets and aim to be the first choice for customers. We are currently recruiting for an Operations Clerk for our Livingston hub. The role involves: * Customer Care * Driver De-Brief with scanners * Customer Calls * Basic data inputting * Good computer knowledge * Hands on role with attention to detail. The office is fast paced and time sensitive. The right candidate must have excellent multi-tasking skills, work well under pressure and be flexible on duties and hours for the needs of the business. Experience working within the transportation or logistics industry is beneficial with knowledge of Microsoft Office essential. As well as offering competitive salaries at all levels and in every area of the business, we also offer a comprehensive benefits package designed to help you make more of your money, safeguard your future and enhance your health and well-being. Hours of working are Monday 10am - 8pm, Tuesday -Friday 6am -4pm Reference ID: Job55 Job Types: Full-time, Temporary, Permanent Salary: £9.00-£10.00 per hour Benefits: * Additional leave * On-site parking * Sick pay Schedule: * 8 hour shift

Example 2

Vacancy Type *Permanent , *Job Category *Office* DHL Parcel UK formerly UK Mail is one the UK’s leading integrated postal operators, delivering and collecting over 3 billion mail items and 50 million parcels per annum. As part of the Deutsche Post DHL Group, we have an extensive delivery network which covers the UK and over 220 countries. We are committed to pushing the boundaries of the postal and express parcel delivery markets and aim to be the first choice for customers. We are currently recruiting for an Operations Clerk for our Livingston hub. The role involves: * Customer Care * Driver De-Brief with scanners * Customer Calls * Basic data inputting * Good computer knowledge * Hands on role with attention to detail. The office is fast paced and time sensitive. The right candidate must have excellent multi-tasking skills, work well under pressure and be flexible on duties and hours for the needs of the business. Experience working within the transportation or logistics industry is beneficial with knowledge of Microsoft Office essential. As well as offering competitive salaries at all levels and in every area of the business, we also offer a comprehensive benefits package designed to help you make more of your money, safeguard your future and enhance your health and well-being. Hours of working are Tuesday- Friday 2pm - 8pm & Saturday 7am- 1pm Reference ID: job55 Job Types: Part-time, Permanent Salary: £9.00-£10.00 per hour Benefits: * On-site parking Schedule: * Overtime * Weekends Work remotely: * No

Example 3

*Key will include* · Counting cash, debit card slips daily · Tills reconciliation · Lodgements, process invoices · Record keeping · Petty cash & Gift / Credit voucher management · Use of spread sheets · Use of email *What we need from you* · Minimum Grade C Maths at GCSE or equivalent essential. · Minimum ECDL or equivalent essential · Previous experience counting daily quantities of cash / debit card slips essential. · Basic Microsoft Excel ability essential · Previous work references in a similar role essential Reference ID: DPK/CO/21/01 Part-time hours: 6 per week Application deadline: 17/06/2021 Job Types: Part-time, Permanent Salary: £8.95-£9.00 per hour Benefits: * Employee discount Schedule: * Monday to Friday COVID-19 considerations: All staff and customers are wearing face coverings. All surface and touch points are cleaned regularly. Hand sanitation stations and all store entrances. Work remotely: * No

Example 4

Part-Time Office Clerk required for a busy office within a Middlewich manufacturing company. The position is for 14 hours per week, worked over 2 days. One of these days is to be a Friday, the other day can be discussed at interview stage. The successful candidate must also be available to work extra days as needed to cover for sickness, holidays and busy periods as and when they arise. Duties include; maintaining customer/supplier records (both written and computerised), answering the telephone, preparing despatch paperwork, liaising with other departments within the business and other general office tasks. Prior experience within an office environment and a working knowledge of Microsoft Office and Sage would be an advantage, however full training will be given to the right candidate. The equivalent of 21 days holiday (prorated) + bank holidays, company sick pay (after the first 12 months of service) and company pension scheme if eligible. Part-time hours: 14 per week Expected start date: 19/07/2021 Job Types: Part-time, Permanent Salary: £6,500.00 per year Benefits: * Company pension * On-site parking * Sick pay Schedule: * Monday to Friday COVID-19 considerations: We have completed a Covid-19 risk assessment to ensure a safe environment for all of our employees. Work remotely: * No

What does an Office Clerk do?

An Office Clerk is responsible for carrying out clerical duties in an organisation. Much of the work for Office Clerks involves storing, organising and processing both paper and digital information. They keep records of everything from customer interactions to office activities, input sales transactions information in computer databases, manage appointments and schedules and distribute reports and memos. 

 

Office Clerk skills and qualifications

A successful Office Clerk candidate will need various prerequisite skills and qualifications to perform their job effectively, these include:

  • Excellent verbal and written communications skills
  • Typing skills
  • Knowledge of various word-processing applications
  • Excellent time management skills
  • Ability to work in a high-pressure environment
  • Ability to work well in a team
  • Excellent organisational skills and attention to detail
  • Interpersonal skills

 

Office Clerk experience requirements

Candidates require one to two years of experience in an administrative or clerical role to be qualified for an Office Clerk position. This experience can be acquired through an apprenticeship or an internship. Prior experience in secretarial work with a strong background in IT, data-entry, office administration and reception support may be preferred. Other experience requirements depend on the hiring company and relevant recruitment regulations.

 

Office Clerk education and training requirements

Office Clerks must have GCSEs or a higher national diploma (HND) in business administration, public administration, secretarial studies or related fields. Many employers require candidates to complete on-the-job training, which typically lasts one month or less and train candidates in areas such as computer software programs and office equipment, depending on the duties and responsibilities of their particular positions. Some employers require candidates to obtain industry-recognised certifications such as the Level 2 or 3 Diploma in Business and Administration, Level 1 Certificate for IT Users (New CLAiT) and Level 2 European Computer Driving Licence (ECDL) Certificate in IT User Skills. 

 

Office Clerk salary expectations

According to Indeed Salaries, an Office Clerk can expect to earn an average of £18,841 per year. This salary expectation will depend on factors such as location, industry in which it operates, the candidate’s level of experience and educational background.

 

Job description samples for similar positions

If an Office Clerk is not quite what you’re looking for, here are other job description samples that may fit your needs:

 

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Office Clerk job description FAQs

 

What is the difference between an Office Clerk and an Administrative Assistant?

Administrative Assistants help manage an office and assist Officer Clerks. They take on more responsibilities and are required to multitask to meet the needs of an office. An Officer Clerk, on the other hand, focuses on storing and typing documents. They handle general paperwork and usually perform clerical duties. The level of responsibility that Office Clerks have is not the same as Administrative Assistants who book, schedule and  coordinate travel plans for employees.

 

What should you look for in an Office Clerk's CV?

Look for skills, traits and behaviour that are necessary for this role. In addition, look for achievements and signs of work progression such as increasing responsibility. For applicants without any previous experience, look for relevant volunteer experience. Also, look for the applicant’s certifications on their CV. 

 

How do I make my Office Clerk job description stand out?

To make your Office Clerk stand out, begin with an overview of your company, including your goals, culture and value. List the important duties and responsibilities of the position and outline the skills and qualifications needed to excel at work. Also, include salary expectations to encourage more candidates to apply. Remember to keep your job description brief and free from grammatical errors.

 

Do Office Clerks have different responsibilities in different industries?

The specific duties assigned to an Office Clerk can vary depending on the type of organisation in which they work. Office Clerks who work at a university may answers questions and process application materials from prospective students, whereas Office Clerks who work at a hospital may retrieve and file medical records. 

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