Operational Manager Job Description: Top Duties and Qualifications

We are looking for a professional Operational Manager to coordinate and oversee Pennine Mencap’s Branching Out project for up to 3 years. The project’s purpose is to increase the charity’s service user base, engaging with a growing number of adults with learning disabilities, autism, brain injuries and other complex needs. The goal is to integrate these adults into new and existing activities offered by Pennine Mencap. The role will involve ensuring all operations are carried on in an appropriate, cost-effective way; improving systems, processes and best practices; and helping the organization’s activities remain compliant, in particular with the requirements of the National Lottery Community Fund. The specific duties of the Operations Manager include formulating strategy, designing and overseeing activities, improving performance, procurement, managing compliance and taking responsibility for a closely knit team of staff. Duties and Responsibilities · Ensure all operations are carried on in an appropriate, cost-effective way · Improve operational management systems, processes and best practices · Purchase materials, plan inventory and oversee planning sessions · Help the organization’s processes remain compliant with adult safeguarding · Formulate strategic and operational objectives for activities coordinator, development worker and manage budgets and forecasts · Perform quality controls and monitor project goals and objectives · Recruit, train and supervise staff · Find ways to increase quality of service Position within Organisational Structure · Reports directly to: chairman · Ultimately responsible to: board of trustees · Responsible for: development worker, communications officer, activities coordinator, volunteers Essential · Proven work experience as Operations Manager or similar role · Knowledge of Learning Disabilities/ Difficulties, Autism, Down’s syndrome and brain injuries · Experience budgeting and forecasting · Familiarity with grantmakers, statutory funders and how funding is budgeted · Excellent communication skills · Leadership ability · Outstanding organisational skills · Must have strong working knowledge of all Microsoft Office applications including Outlook, Powerpoint, Excel, OneNote and OneDrive Desirable · Good working knowledge of social media platforms, [website] Instragram, Youtube, Twitter and Tiktok · Specific prior knowledge or experience of any of our core activity types would be advantageous – [website] performing arts, choir, cookery, arts and crafts, physical exercise, skills-based training activities (as we have a broad portfolio of activities we appreciate very few applicants are likely to have substantial experience in all of these activity types, but any degree of prior knowledge in these disciplines will be useful) Location, working hours and salary: · This role is funded by the National Lottery Community Fund and the post will last for up to 3 years · Annual gross salary: £24,050.00 in year 1 (with 2.5% increase in years 2 and 3) · Normal working hours are 9:30am to 4:30pm Monday to Friday, but some evening and weekend work will be required (flexitime) · The role will be based at Pennine Mencap’s premises, Rhodes Bank Chambers, 184-188 Union Street, Oldham, OL1 1EN but will require off-site meetings, home visits/resource deliveries to service users’ homes and, increasingly as pandemic restrictions ease, attendance at events, activities and performances at other venues around the local area Reference ID: OM2021 Contract length: 36 months Application deadline: 30/06/2021 Job Types: Full-time, Contract Salary: From £24,050.00 per year Benefits: * Gym membership Schedule: * Monday to Friday COVID-19 considerations: We have renovated the building to be covid compliant including automated hand sanitisers, disposable cups, socially distanced desks. Willingness to travel: * 25% (required) Work remotely: * No

Projecting Group is a consultancy that operates within the financial services sector. Our contractor opportunities are within IR35 and through an umbrella company. Our client seeks a self starting individual to work as part of a team on an project, the successful candidate should possess the following: * Core Operational Risk Management - Demonstrates OR technical expertise required to: a) identify, assess and respond to risks inherent in new and existing activities, products, processes and systems * Scenario Analysis – Experience managing Scenario Analysis programme * OR Framework Management- Demonstrates OR technical expertise required to develop, maintain and implement: a) The OR Framework b) OR Policies and c) OR Procedures and Guidelines * Good inter-personal and communicative skills – able to interact confidently with senior management and front office staff. * Excellent PC skills, especially Microsoft Excel, Word and PowerPoint * VBA skills * Highly developed written and oral communication skills * Good networking and presentation skills * Extensive knowledge of wholesale banking products * Experience in a front end or middle office line 1 role within a bank or financial institution * Ability to deliver to tight deadlines * Experience of managing people * Delivery driven and self-motivated * Able to work unsupervised within a team framework * Demonstrate a collaborative style to work towards shared goals * Able to multi-task, work under pressure and to deadlines * Able to deal with staff and customers at all levels on a professional basis * Pro-active and capable of providing constructive challenges * Able to challenge current ways of doing things in a constructive manner * Good exposure to project work and associated project management approaches o To know more about Projecting follows us on LinkedIn o Contract length: 3 months Job Types: Full-time, Contract Salary: £275.00-£413.00 per day Schedule: * Monday to Friday Experience: * Operational Risk: 5 years (preferred) * OR Framework Mgmt: 5 years (preferred) * VBA: 5 years (preferred)

*Required to assist the Registered Manager in the day-to-day management of our services. This post will offer further opportunities for career training and development.* *Applicants ideally should possess the NVQ IV Registered Manager Award qualification or similar relevant qualifications and/or experience in a caring-related profession and must have current experience working at a supervisory level. Must have own vehicle and current driving licence.* *Full job description available on request* Reference ID: AM1 Application deadline: 21/06/2021 Job Types: Full-time, Permanent Salary: £24,000.00-£26,000.00 per year COVID-19 considerations: Full PPE supplied, Covid protected office space and working environment, weekly PCR testing, assistance with Covid vaccine appointments Experience: * Support Environment: 5 years (preferred) * NVQ Level 4 Health & Social Care (preferred)

About the team Our Business Restructuring Services (BRS) practice is currently the largest restructuring practice in the UK operating from 23 offices. Within BRS, our Operational Restructuring practitioners work alongside Senior Executives to drive operational change at pace whether it be to reduce cost as a means of protecting margins, responding to a crisis or to realise the value of a deal or transaction. We develop and implement realistic and pragmatic plans by applying restructuring and stakeholder management skills, functional knowledge, and proprietary assets and tools to support Executives in making difficult decisions and driving through change in a short timeframe. About the role Financial institutions are under significant pressure to make wholesale changes to their businesses and operating models as a result of the macro-economic and geopolitical landscape, increasing competition and ongoing revenue pressures. We are expanding our FS team to support the increasing demand from our clients across Insurance and Asset Management to transform their operations. As well as working with a wide range of clients, you will also work with leading practitioners across the Deals, Strategy & and Consulting practice within the Firm. As a Senior Manager in the team, you will be responsible for shaping the strategy and leading the implementation and rapid change delivery for our clients. Your responsibilities will include: Bringing strong sector expertise and a demonstrable understanding of the challenges facing our FS clients to offer insights and value to transformation programmes. Assimilating complex information to formulate a structured and pragmatic restructuring strategy best suited to the clients’ strategic challenges and cost agenda. Undertaking market and client analysis (including peer benchmarking) to understand the clients’ commercial challenge and translating this into operational implications. Analysing costs and operations information to quantify value creation opportunities with supporting business cases. Developing cost savings strategies into a practical and fit for purpose implementation plan for clients, articulating clearly quick wins and longer structural cost transformation initiatives. Preparing presentations and/or reports to key stakeholders [website] Board, senior management). Managing senior stakeholders and inspiring change. Developing, managing and sustaining strong client relationships with clients and within the Firm. Drawing in expertise from different parts of the Firm to bring a compelling value proposition to clients. Mobilising and leading delivery teams including coaching and upskilling of junior team members. Actively managing project economics and overall programme governance. You will also be expected to actively contribute to the development of our team by: Leading marketing and business development initiatives (both internally and externally). to continuously develop our position in the market. Managing a diverse and inclusive team. Coaching and acting as a role model for the junior members of the team. Essential Skills and Experience We are looking for candidates with the experience of supporting clients throughout the operational transformation lifecycle from strategic opportunity assessment and planning through to supporting the delivery of specific initiatives. Given the nature of the work, these candidates will have experience either in industry or advisory or ideally both and have the following capabilities: Both financial and operational quantitative analytics with an understanding of the business and operating models for financial institutions. Experience of developing and delivering complex operational change. An appreciation and understanding of the regulatory environment in financial services and the impacts on the operations. Experience of managing stakeholders at C-suite level. Ability to manage and lead teams including working with ambiguity or conflicting priorities. High impact communication in the written and verbal form with extensive experience of development of power point presentations to synthesise analysis and communicate key conclusions. Experience of motivating and developing the team around you. Ability to leverage technology enabled and digital tools to achieve efficient delivery for our clients. Whilst under current COVID-19 restrictions, the way in which we are working with clients has changed. We are primarily working remotely (with a small number of our team working from client sites) and as a team are working in line with the firm’s and government's policies. As changes are made to the firm and national policies, it is anticipated that our working practices will continue to evolve and return to close working with our clients. The role is based in London. However, with an increasingly agile workforce, we're open to flexible and hybrid working requirements where appropriate and have many successful arrangements currently in place. You’ll also be joining a team who welcomes your outlook and knowledge, whilst developing your skill set further within one of the world’s leading professional organisations.