Packer Job Description: Top Duties and Qualifications

A Packer, or Order Packer is responsible for selecting and packaging items for shipment and delivery. Their duties include locating items in warehouses, packing goods into containers and updating customer invoices. 

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Packer duties and responsibilities

Packers are responsible for ensuring that customer orders are accurately fulfilled and are packed to a high standard prior to shipment. Packers are also responsible for hitting packing targets and for working in a health and safety compliant way in the warehouse. Their other duties and responsibilities include:

  • Locating the correct goods as per customer orders using barcodes and serial numbers
  • Using warehouse machinery to move goods from storage areas to packaging areas
  • Inspecting goods for damage or faults before they are packed
  • Using industrial packaging materials, such as cardboard boxes, wooden pallets and bubble wrap to safely and securely package goods
  • Loading packaged goods into containers for shipping
  • Completing paperwork or entering data into software to allow orders to be tracked
  • Ensuring that storage areas are kept fully stocked at all times
  • Following health and safety policies and procedures in the warehouse
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What does a Packer do?

A Packer is employed to work in a warehouse, storage depot or shipping facility where they prepare items for delivery to customers. Packers prepare customer orders by locating the correct items in storage areas. They ensure that goods are undamaged before safely wrapping and packaging them. They are responsible for loading goods into lorries or shipping containers for delivery, while also updating order logs to ensure that goods can be tracked. Packers are often required to assist with other warehouse duties too, including cleaning duties and stocking shelves. 

Packer skills and qualifications

Packers need excellent knowledge of warehousing procedures, alongside practical packing skills. They also require suitable warehouse qualifications, including the ability to safely operate industrial equipment. A successful Packer candidate will also have various prerequisite skills and qualifications that typically include:

  • Ability to accurately update product records and customer invoices
  • Knowledge of the different industrial packaging techniques and materials
  • Ability to use barcode and radio frequency scanners to locate and identify goods in the warehouse
  • Up to date knowledge of industrial health and safety policies that are applicable to warehouses 
  • Ability to spend long periods of time on their feet 
  • Ability to lift 20 kg safely
  • Ability to safely and correctly stack goods on pallets for bulk shipments

Packer experience requirements

Packers are expected to have a minimum of one year of warehouse experience to be successful in the role. Employers also look for applicants with experience working in similar roles, such as Order Pickers and Warehouse Assistants. Employers also value experience working in other parts of the supply chain, such as stock rooms or as Delivery Drivers or Lorry Drivers. 

Packer education and training requirements

Packers require good GCSE results in English and maths, which shows employers that they have the ability to communicate well and carry out basic arithmetic tasks. Employers don’t require candidates to have any further education, as training can be provided on the job. Employers often offer apprenticeships which provide entry-level candidates with the required warehouse training. 

Packer salary expectations

According to Indeed Salaries, the average salary for a Packer in the UK is £9.51 per hour. Salary may be dependent on experience, location and company. 

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Packer job description FAQs

What's the difference between a Packer and an Order Picker?

Packers and Order Pickers are both responsible for picking and packing items to fulfil customer orders. Packers are often only employed in a warehouse setting, where they assemble large orders for packaging and shipping. Order Pickers also work in supermarkets and shops, fulfilling online delivery orders for customers that include food and consumer goods, rather than industrial or bulk orders. Packers have more responsibility when loading shipments and are required to plan for bulk shipments to be safely stored in shipping containers while efficiently using the available space. 

What makes for a great Packer job description?

A great Packer job description provides candidates with an overview of the company’s values, and the company’s working environment and expectations. A great Packer job description also explains the type of goods and the size of the orders that employees are expected to pack, and the daily goals and targets they need to meet. As warehouses are often run all hours of the day, a great description also details the type of shifts a successful candidate is expected to work, including night shifts or opportunities for overtime shifts. 

Who does a Packer report to?

A Packer reports to a Shift Supervisor or Shift Leader, who is responsible for organising all the Packers and other Warehouse Operatives assigned to a given shift. Packers also report to Logistics Coordinators and Warehouse Managers when organising shipments or receiving deliveries. 

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