Pharmacy Technician Job Description: Top Duties and Qualifications

A Pharmacy Technician, or Pharmaceutical Technician, is a registered professional who preforms a variety of functions in the pharmacy.  Working under the supervision of a Pharmacist, they accept and review prescriptions, prepare and issue medications to patients and health professionals and manage supply and inventory. 


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Pharmacy Technician duties and responsibilities

A Pharmacy Technician takes prescriptions and prepares medication for patients at the pharmacy, their other duties include:

  • Receiving and verifying the accuracy and authenticity of prescriptions
  • Calculating the price of prescriptions
  • Reviewing and recording patient information with their prescription in compliance with the guidelines of the General Pharmaceutical Council
  • Stocking the pharmacy with inventory
  • Providing instructions to educate people on the correct way to take their medicine
  • Supporting the Pharmacist in the daily operation of the pharmacy
  • Protecting employees and patients by adhering to infection-control protocols and policies
  • Disbursing completed and confirmed prescriptions to patients  
  • Answering incoming calls and fielding patient questions 
  • Maintaining a clean and safe pharmacy by complying with regulations, rules and procedures


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Pharmacy Technician Job Description Examples:


Example 1

Job Summary Clinical Pharmacy in General Practice is part of an exciting programme of transformation to develop a new model of care which addresses our ambition to deliver person-centred, coordinated care across the district. The Clinical Pharmacy in General Practice model is supported by the direction of national policy including the Five Year Forward View and GP Forward View where there is a need to better utilise the role of pharmacy within primary care to pro-actively help patients stay safe and well and out of hospital as well as helping to reduce the demands on general practice. Pharmacy technicians play an important role, complementing clinical pharmacists, Pharmacy technicians are different to clinical pharmacists as they are not able to prescribe or make clinical decisions, instead working under supervision to ensure effective and efficient use of medicines. Pharmacy technicians’ core role responsibilities will cover clinical, and technical and administrative categories. The purpose of the role is to lead improvements to maximise safe, cost effective best practice in prescribing to improve the quality of patient care. The post holder will help patients to get the best from their medicines by switching medications to agreed and approved protocols, improving repeat prescribing processes in General Practice, including promotion of repeat dispensing and online ordering, minimising clinical risk and aiming to reduce wasted medicines. In addition, the post holder will be responsible for encouraging the development of better understanding of the principles of medicines optimisation throughout the practice teams and promoting good practice in line with therapeutic developments. *Clinical* Undertake patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients. Carry out medicines optimisation tasks including effective medicine administration [website] checking inhaler technique), supporting medication reviews and medicines reconciliation. Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively. Support practice reception teams in streaming general prescription requests, so as to allow GPs and clinical pharmacists to review the more clinically complex requests. Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings. Background working in Pharmacy is essential. Reference ID: BMPT001 Application Deadline: 22/06/2021 Job Types: Full-time, Permanent Salary: per year Benefits: * Company pension * On-site parking COVID-19 considerations: All staff members are currently required to wear face masks and the appropriate PPE when seeing patients.

Example 2

We are looking to recruit a confident, team orientated self-reliant person to join our Pharmacy team at Pathfinders-Care in New Ollerton Nottinghamshire. You must have experience of working with CQC regulations preferably in a Care Setting. The post is for 37.5 hours per week, working at a rate of £9.46 per hour. Pathfinders Specialist and Complex Care is a modern, well equipped, multidisciplinary environment, with an excellent reputation. Working with adults of working age (18 – 65 yrs.) who have conditions requiring complex medical/respiratory care, rehabilitation and/or life limiting physical conditions. As a Pharmacy Technician working for Pathfinders Specialist and complex care your main duties will be: · Processing prescriptions and attending to any missing items from repeat requests · Ordering stock · Audits · Keeping the dispensing spaces clean and tidy · Liaising with Doctors, Hospitals, Physiotherapists, Nurses, patients and families · Speaking with patients and helping them with their needs · Booking in fortnightly medication orders *Skills: * · A happy and helpful approach to all staff, patients and family · At least two years of pharmacy based knowledge · Good communications skills · A professional attitude in regards to confidential information · Must be proactive and use own initiative · Must have knowledge of NICE guidelines · Must be GPHC registered *Benefits* · Career training, progression and regular supervision. · Contributory Pension. · Free uniforms. · Free parking. · Subsidised restaurant. · Many opportunities to develop and grow your own career within a growing business. If this sounds like the role for you, please feel free to contact us directly to discuss the role in more detail and maybe book an appointment to see our friendly team prior to application, please contact us and ask for HR. We would encourage you to come and see us prior to application to see the full extent of our wonderful facility: 01623 836639. Please check out our website: [website] Unfortunately we are unable to offer Visa sponsorship at this time. Job Types: Full-time, Permanent Salary: £9.46 per hour Benefits: * On-site parking * GPHC Registration (required)

Example 3

We are looking to recruit a skilled, experienced and enthusiastic Pharmacy Technician to join our PCN Alliance in Greenwich. You will work with our PCN pharmacists and practice staff to ensure safe, accurate and timely supply of prescribed medication. We are ideally looking to recruit full time but will consider flexible/part-time hours. To provide support to our GPs, Clinical Pharmacists, other clinical staff and reception teams, coordinating discharge summaries and medication reviews, playing a central role in repeat prescribing processes, liaising with our patients, nursing homes, carers, hospital and community pharmacies, responding to medication queries and updating medical records. Greenwich PCN Alliance is group of 5 PCN's and have multi-disciplinary professionals working across the PCN practices. Our vision is to share best practice, improving patient care and be part of a wider community. Interviews will be conducted 1 week after the closing date of this vacancy via Microsoft Teams. Reference ID: GPA/Pharmacy Technician Part-time hours: 37.5 per week Application deadline: 30/06/2021 Expected start date: 01/08/2021 Job Types: Full-time, Part-time, Contract Salary: per year Benefits: * Company pension * Flexible schedule * On-site parking Schedule: * 8 hour shift Experience: * customer service: 2 years (Preferred) Education: * Diploma of Higher Education (Required) Licence: * GPhC accredited (Required) Work remotely: * No COVID-19 precaution(s): * Remote interview process * Personal protective equipment provided or required * Plastic shield at work stations * Temperature screenings * Social distancing guidelines in place * Virtual meetings * Sanitisation, disinfection or cleaning procedures in place

Example 4

Detailed job description and main responsibilities To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website [website] Person specification Education and qualifications Essential criteria Recognised Pharmacy technician qualification: Btec level3 in Pharmaceutical services (or equivalent) and/or NVQ level 3 in Pharmacy Service skills or equivalent Registration with General Pharmaceutical Council (GPhC) Accredited checking qualification and registration with North West framework (equiv to NVQ level 4) Desirable criteria ACT mentor GCP accreditation Assessors Award Medicines reconciliation training IQA qualification CIPS qualification in procurement and supply or equivalent Experience Essential criteria Experience in day to day management of a pharmacy service Experience in staff management Relevant experience of a hospital pharmacy including relevant specialist pharmacy setting [website] Clinical trials, Oncology, Aseptics, Purchasing and contract management Desirable criteria Experience with clinical Audit and data analysis Skills, ability and knowledge Essential criteria Working knowledge of pharmacy procedures, practices and legislation including Control of Substances Hazardous to Health (COSHH) Good influencing and teaching skills Computer skills including working knowledge of Microsoft word and skills for dispensing and record keeping Decision making and prioritising skills with good attention to detail and accuracy Ability to plan workload for self and others, set goals, co-ordinate projects and organise services Ability to talk to / communicate with patients, carers and healthcare professionals clearly Ability to motivate self and others and coach and lead a team Good manual, accuracy and analytical dispensing skills Good patient counselling skills Working knowledge of training requirements for technical / support posts Ability to work accurately under pressure Problem solving skills Desirable criteria Further computing skills [website] presentations and spreadsheets Change management Team management Personal Qualities Essential criteria Professional, Reliable and with an ability to maintain confidentiality at all times Adhere to Behavioral standards Team player Ability to work alone Willingness to work designated shift patterns across 7 days in accordance with the needs of the service. Ability to travel as required Enthusiasm for work The Behavioural Standards Framework Everybody’s responsibility in everything we do ** Please Note: all interviews will be undertaken virtually via Microsoft Team Meetings this is to ensure we all stay safe and are COVID secure Visit our Inclusion and Diversity page : [website] Stay up to date with the latest news: Main Trust website -: [website] Trust recruitment website -: [website] Like us on Facebook –: Follow us on Twitter -: @UHMBT Please NOTE THAT Shortlisted Applicants WILL BE Contacted BY EMAIL. The Trust promotes flexible working opportunities where ever possible to enable staff to balance their work and home life. We are committed to Equal Opportunities and aim to be Effortlessly Inclusive . The trust operates a No Smoking Policy. Only those applicants who demonstrate clearly how they meet our Person Specification will be shortlisted for Interview. We reserve the right to close a job advert early where sufficient applications have been received. The Trust does not offer interview expenses to shortlisted candidates unless indicated in the advert If the post is subject to Disclosure & Barring Service checking, (formally CRB) a charge of £40 for Enhanced and £23 for Standard clearance for will be made to the successful candidate(s). Anyone newly appointed to the trust under the Agenda For Change contract, will be subject to the completion of a satisfactory 6 month probationary period. This will give the new staff member an opportunity to become familiar with the role and working environment.

What does a Pharmacy Technician do?

Pharmacy Technicians prepare, dispense and supply patients and health professionals with over-the-counter and prescription medications. They also handle inventory and customer transactions at the pharmacy, under the supervision of the Pharmacist. Pharmacy Technicians also make sure that all the  equipment in the pharmacy, including scales, computers and printers is running efficiently. They also maintain a sterile environment, ensuring that pill counting trays, countertops and other medication measuring devices meet health and safety standards. Pharmacy Technicians also check and record customer information and perform routine customer service functions.


Pharmacy Technician skills and qualifications

A successful Pharmacy Technician candidate must will have various prerequisite skills and qualifications to perform their duties effectively, these include:

  • Dependability
  • Attention to detail
  • Reporting skills
  • Organisational skills
  • Integrity
  • Oral and written communication skills
  • Patience and the ability to remain calm during stressful situations
  • Registration with the General Pharmaceutical Council (GPhC)


Pharmacy Technician experience requirements

Pharmacy Technicians must have several years of experience working in a pharmacy. Ideal candidates may have worked as Pharmacy Assistants, Dispensing Technicians or Dispensing Assistants. Some employers accept candidates who obtained clinical experience during on-the-job training. Employers may also hire candidates who have gained experience through internships and externships after completing an accredited Pharmacy Technician program. Some employers require Pharmacy Technicians to have worked in a customer service, or sales role as this equips them with the knowledge and ability to work with diverse clients enhancing their customer relationship management skills. 


Pharmacy Technician education and training requirements

Pharmacy Technicians don’t need a degree to perform their job, but must be registered with the General Pharmaceutical Council (GPhC). Applicants with a National Certificate in Pharmaceutical Sciences, a National Vocational Qualifications (NVQs)/Scottish Vocational Qualifications (SVQs) or a Business and Technology Education Council (BTEC) National Diploma can also apply but must have the GPhC registration. 

Candidates should have at least four General Certificates in Secondary Education (GCSEs), including maths, English and two science or equivalent qualifications, to  show that they have an in-depth understanding of pharmacy. 

Pharmacy Technician salary expectations

According to Indeed Salaries, the average salary for a Pharmacy Technician is £25,580 per year. However, actual pay depends on various factors such as the employer, job responsibilities and location.


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Pharmacy Technician job description FAQs


How can you make your Pharmacy Technician job description stand out?

To make your Pharmacy Technician job description stand out and attract the right candidates, use the exact job title and write in clear language to avoid any confusion. Include a captivating summary and the exact job application start and end dates. Also, talk about why your organisation is a great place to work for, state any potential for growth and the importance of their role to the company. Mention the primary duties, responsibilities and outline the core competencies you are looking for in the ideal candidate. You can also mention the person the candidate will be working with. 


What is the difference between a Pharmacy Technician and Pharmacist?

The primary difference between the two professionals is that a Pharmacy Technician works under the supervision of a Pharmacist. A Pharmacist is licensed to run a pharmacy and usually requires a university degree and professional certifications. Pharmaceutical technicians require a lower qualification.


What qualities make a good Pharmacy Technician?

  The attributes essential for the success of Pharmacy Technicians include exceptional customer service skills, outstanding communication skills, thoroughness and attention to detail. Successful Pharmacy Technician candidates will also be proficient in inventory management and have excellent computer skills.


What should you look for in a Pharmacy Technician CV?

When assessing a Pharmacy Technician’s CV, it is important to check the document for evidence of pharmacological knowledge. The candidate must also have excellent numeracy skills and knowledge of general computer software. Also, check for industry-specific certifications and attention to details.

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