Property Manager Job Description: Top Duties and Qualifications

A Property Manager, or Senior Property Manager oversees the operation and maintenance of leased residential buildings. Their duties include inspecting properties, managing properties financially and communicating with tenants and property owners. 

 

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Property Manager duties and responsibilities

Property Managers perform several administrative and customer service tasks when managing rental properties. Their duties may vary depending on their employer and whether they work in the residential or commercial sector. Their key responsibilities include:

  • Interviewing and approving potential tenants
  • Collecting rent from tenants and sending it to property owners, and collecting property management fees from property owners
  • Inspecting properties, including grounds and communal areas for damage and maintenance requirements and reporting findings
  • Communicating with tenants and owners about the other party’s concerns and helping them resolve any issues, such as maintenance needs or noise complaints
  • Notifying tenants of rent increases, upcoming inspections and maintenance work
  • Sourcing contractors and suppliers for repairs, maintenance and property improvements
  • Maintaining property records, including signed leases, official complaints and log of income and expenses
  • Managing tenancy renewal and end of tenancy processes

 

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Property Management Job Description Examples:

 

Example 1

My client is looking to recruit an enthusiastic Property Management Negotiator to join their property management team in a friendly and busy office. Experience is not essential as training can be given but a genuine passion for property and the sector are a must.

Package

- £20k-£23k per annum basic salary depending on experience

- Permanent contract with long term career prospect

- Company pension

- Ongoing support and training

- Great company and working environment

- Chance to progress within company and career

Responsibilities

- Property management and maintenance including gas safety certificates

- General admin and customer service

- Property inspections and dealing with DPSD for deposit releases

- Communicating with tenants and landlords to resolve deposit disputes

- Assisting with daily management duties including deputising for your Property Manager if needed

- Dealing with tenancy renewals, rent increases, and serving notices to tenants

- Any other relevant duties as required

Requirements

- Excellent communication and rapport building skills

- Demonstrate you are highly motivated and proactive in driving your workload to meet targets and maintain service levels

- Excellent administration and computer skills

- Looking to further career and work with credible company long term

- Able to think outside the box and work on own initiative.

For full details please submit your CV.

IND4P

Job Types: Full-time, Permanent

Salary: £20,000.00-£23,000.00 per year

Benefits:
  • Company pension
    Schedule:
  • Monday to Friday
  • Weekend availability

    Experience:
  • Property Management: 1 year ID: ComRJSPrrnprthM
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    Example 2

    Apprentice Team Ltd are currently recruiting for a business based in London, SE1 8TQ area who is looking for an Apprentice Property Management Administrator to join their growing team!

    This business employs a team of professional surveyors, facilities managers and accounts staff whose aim is to deliver first class service to clients from Brighton in the South to Cardiff in The West, Newcastle in the North and Romford in the East.

    LIST OF Duties

    Duties include but are not limited to:
  • Dealing with leaks and the repair process that follows
  • Dealing with Insurance claims
  • Building repairs to the communal areas
  • Arranging fire safety surveys/inspections
  • Assisting with issuing work orders and invoicing
  • General liaising with residents on various queries
  • Site visits
  • Issues keys and fobs
  • Booking in contractors for work and liaising with residents to arrange access
  • Actioning items from fire, Health and Safety Risk Assessment, ensuring all risks are being addressed.
  • Keeping track of the M&E of the building to ensure all maintenance is up to date with certificates.
  • Answering phone calls and transferring them as necessary.
  • Helping to ensure compliance with lease terms and covenants.
  • Helping to regularly report to clients.
  • Helping to arrange client meetings.
  • Helping to prepare service charge budgets and year-end accounts.
  • Drafting responses to LPE1 enquires.
  • Completing LPE1’s
  • Taking meeting minutes/putting together action lists at residents meetings

    LIST OF Requirements
  • Polite, friendly and approachable
  • Positive attitude
  • Reliable
  • Initiative
  • Excellent command of written and spoken English
  • Basic computer skills
  • Teamwork
  • Can-do attitude
  • Attention to detail
  • Organised
  • Good time management
  • Problem solving ability

    Desired Qualifications

    No specific qualifications are required however grades A
  • - C (9 – 4) GCSE maths and English would be desirable.

    Training TO BE Provided

    The successful candidate will complete the Level 3 Business Administrator apprenticeship qualification alongside Functional Skills maths and English at Level 2 (if needed).

    Full day to day training will be provided by the employer.

    Job Type: Apprenticeship

    Salary: £4.81-£9.50 per hour

    Schedule:
  • Monday to Friday

    Application deadline: start date: 18/07/2022
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    What does a Property Manager do?

    A Property Manager makes sure that any rented buildings are well-maintained and cared for and that because of this, the properties maintain or increase their value over the lease term. Property Managers also act as mediators between Landlords and tenants. They communicate with Landlords and tenants on either party’s behalf to resolve any issues on time. They also manage the financial aspects of the lease agreement to make sure property owners receive their rent on time. Property Managers are also known as Residential Property Managers if they oversee homes or flats, and Commercial Property Managers if they manage businesses.

     

    Property Manager skills and qualifications

     Property Managers use a variety of hard and soft skills to manage rental properties. A successful Property Manager will have various prerequisite skills and qualifications that typically include:

    • Verbal and written communication, including active listening, for liaising between tenants and property owners and negotiating with contractors and suppliers
    • Customer service for positive interactions with property owners and tenants
    • Analytical thinking and problem-solving for dealing with unexpected challenges
    • Business management, including scheduling, strategic planning and administration skills
    • Understanding of current building, health and safety regulations including the Landlord and Tenant Act
    • Administrative skills including filing and data entry
    • Computer literacy and confidence using Office software, teclet and Dezrez

     

    Property Manager experience requirements

    Qualified candidates have usually worked as a Property Manager or Assistant Property Manager with at least three years of experience. Assistant Property Managers work closely with Project Managers, learning skills for any Property Management role. Some employers also consider candidates who have worked in hospitality, retail or other customer service sectors for a Property Manager job.

     

    Property Manager education and training requirements

    There are no essential education requirements for Property Managers, but formal training in surveying is valuable. Many businesses prefer candidates qualified by the Association of Residential Letting Agents (ARLA) or the National Federation of Property Professionals (NFoPP). Both these bodies offer an Award in Introduction to Residential Property Management Practice for newcomers to the industry. After earning this qualification, people may obtain an Award or Certificate in Residential Letting and Property Management.

     

    Property Manager salary expectations

    According to Indeed Salaries, the average salary for a Property Manager in the UK is £27,988 per year. Salaries may vary depending on whether a Property Manager works in the residential or commercial sector, the employer, location, experience and education.

     

    Job description samples for similar positions

    If you do not require a Property Manager description, a sample for a job requiring some similar skills may be more appropriate:

     

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    Property Manager job description FAQs

     

    What is the difference between a Property Manager and a Landlord?

    A Property Manager manages properties on behalf of Landlords, who own the properties. Property Managers have a more hands-on role in the day-to-day running of a property, including dealing with tenants, upkeep and finances. Property Managers suggest required work, contractors, tenants and rental fees to Landlords, who have the final say on decisions about their properties.

     

    What qualities do successful Property Managers have?

    Successful Property Managers are friendly, outgoing people who can get along well with property owners, tenants, contractors and people in their offices. They are highly organised and excellent multi-taskers. These qualities help them keep track of multiple properties and their needs. As they mostly work independently, they should be self-motivated. They also enjoy spending time out of the office inspecting properties.

     

    Who reports to a Property Manager?

    Large real estate agencies or property management firms hire Assistant Property Managers who report to Property Managers. Assistant Property Managers typically take care of simple administrative and accounting duties, such as collecting rent, paying property bills and managing tenant communications. With Assistant Property Managers taking care of administrative tasks, Property Managers can focus on conducting inspections and meeting with Landlords.

    Job Description Examples

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