What does a Property Manager do?
A Property Manager makes sure that any rented buildings are well-maintained and cared for and that because of this, the properties maintain or increase their value over the lease term. Property Managers also act as mediators between Landlords and tenants. They communicate with Landlords and tenants on either party’s behalf to resolve any issues on time. They also manage the financial aspects of the lease agreement to make sure property owners receive their rent on time. Property Managers are also known as Residential Property Managers if they oversee homes or flats, and Commercial Property Managers if they manage businesses.
Property Manager skills and qualifications
Property Managers use a variety of hard and soft skills to manage rental properties. A successful Property Manager will have various prerequisite skills and qualifications that typically include:
- Verbal and written communication, including active listening, for liaising between tenants and property owners and negotiating with contractors and suppliers
- Customer service for positive interactions with property owners and tenants
- Analytical thinking and problem-solving for dealing with unexpected challenges
- Business management, including scheduling, strategic planning and administration skills
- Understanding of current building, health and safety regulations including the Landlord and Tenant Act
- Administrative skills including filing and data entry
- Computer literacy and confidence using Office software, teclet and Dezrez
Property Manager experience requirements
Qualified candidates have usually worked as a Property Manager or Assistant Property Manager with at least three years of experience. Assistant Property Managers work closely with Project Managers, learning skills for any Property Management role. Some employers also consider candidates who have worked in hospitality, retail or other customer service sectors for a Property Manager job.
Property Manager education and training requirements
There are no essential education requirements for Property Managers, but formal training in surveying is valuable. Many businesses prefer candidates qualified by the Association of Residential Letting Agents (ARLA) or the National Federation of Property Professionals (NFoPP). Both these bodies offer an Award in Introduction to Residential Property Management Practice for newcomers to the industry. After earning this qualification, people may obtain an Award or Certificate in Residential Letting and Property Management.
Property Manager salary expectations
According to Indeed Salaries, the average salary for a Property Manager in the UK is £27,988 per year. Salaries may vary depending on whether a Property Manager works in the residential or commercial sector, the employer, location, experience and education.
Job description samples for similar positions
If you do not require a Property Manager description, a sample for a job requiring some similar skills may be more appropriate: