Receiving Clerk Job Description: Top Duties and Qualifications

A Receiving Clerk, or Shipping and Receiving Clerk is responsible for processing incoming deliveries, often at a warehouse or in a stockroom. Their duties include tracking shipments, unloading deliveries and updating company inventories.


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Receiving Clerk duties and responsibilities

A Receiving Clerk is responsible for keeping a robust and efficient supply chain. Their day-to-day duties and responsibilities include:

  • Supervising the unloading of shipments at the company depot, signing for all deliveries that are made and authorising returns to suppliers
  • Packaging items that need to be shipped out of the warehouse, or returned to vendors and checking deliveries for items that have been broken or damaged during transit
  • Distributing deliveries to relevant parts of the warehouse or authorising their onward transit to other company depots or storage locations
  • Recording all items that have been delivered and updating inventories to reflect the new stock levels
  • Updating invoices and purchase orders to reflect deliveries and notifying procurement teams of low stock 
  • Inserting items into containers using fillers, spacers and protective padding
  • Labelling with correct postage in order for shipments to be delivered correctly
  • Working with Shipping Clerks to provide answers to customers’ queries and ensure customer satisfaction


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Receiving Clerk Job Description Examples:


Example 1

*Company description* We are a company who manufacture and create new FMCG consumer brands. The business is going through a time of growth and diversifying into multiple sectors. The business is fast-paced and adaptable. This is an excellent time for the right candidate to get onboard. We pride ourselves on an inclusive, dynamic culture where we invest in and develop our people. Our mission To rewrite the rulebook. See opportunities and make them a reality. Never stand still. Create innovative brands. Treat sustainability as a must-have, not a nice-to-have. Make you one of us. Our Ambition To challenge the juggernauts of the world through unparalleled agility, distinctive ideas, cutting-edge products and without compromising the environment. In the battle of the brands, we will win. *Job description* *Purpose and objectives of the role* Reporting to the Warehouse manager, your duties as Shipping Assistant will involve responsibility for picking and packing orders, stock take management and working collaboratively with warehouse and sales team to ensure the correct orders are sent out on time. *Main duties and * *Picking and packing* – Picking and packing small orders, liaising with warehouse team for any larger orders and ensuring that orders are accurate and ready on time. * ·*Stock take *– Responsibility for checking stock against orders on the system, managing stock and product rotation and notifying warehouse manager when stock needs to be replenished. * *Inventory system administration - *with a great deal of attention to detail, ensuring the correct information is being entered into our inventory system (handheld and computer based), as per tight deadlines and requirements. * *Shipping of goods* - competently check manufactured goods against relevant orders to prepare for the shipping process. * *Collaboration with wider business* – work closely with other departments within the business, particularly Warehouse Team and Sales to ensure our products are dispatched accurately, on time and in correct condition. * *Any other ad-hoc* task as and when required by the management team and key stakeholders *Key role requirements* * Excellent attention to detail and ability to make sound judgments (essential) * Computer literate with experience of using complex inventory systems * Team player with ability to build positive relationships * Demonstrate trust and confidentiality – keeping confidential information within the Rule 13 family * Demonstrate problem-solving abilities * Well organised with an ability to work to tight deadlines * Accountable for their actions * Calm and professional in nature with strong work ethic * Previous picking/packing experience desirable, but not essential * Previous experience with working with different IT systems desirable. *Special Requirements* The nature of this role requires a flexible approach to working hours including, evenings, weekends and early mornings. Job Types: Full-time, Permanent Salary: £18,720.00 per year Benefits: * Casual dress * Company events * Employee discount * On-site parking Schedule: * 8 hour shift COVID-19 considerations: All staff members, contractors and visitors are required to wear a face mask while on the premises. Regular home Covid-19 testing is also required of all staff. Work remotely: * No

Example 2

*Shipping Operative* *Salary*: £9 per hour *Job Type*: Weekend position *Hours*: 6am-2pm Saturday and Sunday We’re Inkthreadable - a print on demand company supplying clothing and accessories for online brands around the world. We’re based in Blackburn, England, just off J5 of the M65 and near the town centre. And right now, we need you. A reliable, hard working and punctual candidate to handle packing and shipping. If you have experience in a similar role, great! Wing your CV to us and we’ll give you extra consideration. But if you don’t, we don’t mind. We’ll consider anyone with the drive to succeed in this role. *So, what’s the job?* As our resident shipping guru you’ll be responsible for handling shipping orders on a day to basis. The job role will include (but not be limited to):
  • Packing products and shipping orders neatly to ensure safe, on-time delivery.
  • Using our internal systems to generate shipping labels and dispatch papers.
  • Ensuring parcels are packaged correctly and in-time for various courier collections during the day.
  • Managing a large workload. *Who’s our ideal candidate? * Honestly? Anyone with the drive to succeed in this role. You’ll know yourself if you like the sound of the job, and we’re looking for ambition, and the right attitude. If you’re into lists, our ideal candidate will:
  • Keep their working area safe, clean, and efficient.
  • Be comfortable using computers and software as a large part of their role.
  • Be organised and determined to meet deadlines.
  • Be quick. It’s a fast paced role. Be ready for that.
  • Be punctual and reliable.
  • Be flexible to work overtime when necessary. *Experience required?* Experience helps! But when it comes down to it we’ll offer full training about the company, what we do, the job role itself, and anything relevant to carrying out the role to meet our needs. If you have prior experience in a fast paced, packing related environment you’ll have an edge… but honestly, we’re just looking for the right person to join our team. So here we are! You’ve made it to the end of the job listing. What do you think? If you believe you’ll be perfect for the job, and a great addition to our already sterling team, then make sure you apply. To apply, email your CV and a cover letter to Jodie at If we like what we see, we’ll invite you to an interview. And if you are invited along, we’ll ask for references. Part-time hours: 15 per week Job Types: Part-time, Permanent Salary: £9.00 per hour Schedule: * 8 hour shift * Weekends Work remotely: * No
  • Example 3

    *Company Description* A family company established in 1916 – we’ve been refiberising and re-lifing fabrics and fibres for a century. From our Head Office in Mirfield, we’ve been dreaming up innovative fibre solutions, establishing ourselves as pioneers in technology. As a leading manufacturer of pillows, duvets and mattress protectors, we’re obsessive about perfecting our products to make sure our public gets the best nights sleep. At John Cotton we are experiencing continuing growth across all sectors of our organisation and we are currently searching for a Shipping Administrator. *Job Description* The successful candidate must have knowledge of shipping consignments by deep sea, air and road from global markets and experience of dealing with suppliers, carriers/forwarders at origin is essential. The understanding of import documentation to support shipments such as customs invoices, packing lists, Bills of Lading is also essential, experience of letters of credit and Incoterms would be an advantage. *Role Overview* * Organising international shipments & container bookings with carriers * Record keeping and administration of all imports and associated documents * Tracking incoming shipments up to arrival in the UK via in-house ship log system and freight carrier tracking platforms * Maintaining up-to-date knowledge of UK Customs and Excise as well as import commodity codes * Working with transport carriers and providing import clearance instructions in line with Customs Procedures, commodity codes, duties and taxes etc * Reviewing import documentation provided by carriers to ensure that customs entries are correct * Checking and approving import transport/ charges invoices to ensure that invoiced amount matches expectations * Reviewing monthly reports, SAP bookings and invoices to ensure the records match, notifying any anomalies to the finance team (duty file) * Raising purchase orders * Opening Letters of credit * Liaising with respective supply chain teams, warehouses and third party storage facilities * Experience in working on import processes, customs procedures and legislation would be an advantage * Knowledge of International Supply Chain processes * Shipping experience and understanding of import legislation desirable * Self-motivated with excellent attention to detail * Strong organisational and problem solving skills with demonstrated ability to multi-task * Expertise in MS Office, particularly Excel; SAP knowledge desirable * Strong communication skills and ability to work with teams internationally Reference ID: JC/06/03/SA Contract length: 9 months Job Types: Full-time, Contract Schedule: * Monday to Friday * No weekends Work remotely: * No

    Example 4

    General Summary Ensure all shipments, including home and international, are effected in a timely and accurate manner to customer requirements and company deadlines. Mission statement – “to be recognised as a world class supplier in our market place by pursuing a relentless programme of excellence in Product Quality, Customer Service, On Time Delivery and Cost Performance” Principle Duties AND Preparation of commercial invoices and export documentation in line with customers’ orders and customs requirements, including preparation of Chamber of Commerce documents. Arrange booking of consignments by required mode of transport, either directly or through freight forwarders. Keep shipment log up to date. Managing and issuing proforma / milestone invoices, maintain the proforma / milestone log. Knowledge of Letter of Credit and documentary collections for presentation to banks. Bill customer after shipping, making sure invoice goes to correct email / accounts payable and keep record of transaction. Provide customers with commercial invoice and all relevant shipping documents as soon as possible after shipment. To work within ISO 9001 Quality System and to observe Health, Safety and Environmental Regulations. Embrace the Celeros Leadership standards, and Operating Initiatives whilst maintaining high standards of discipline and productivity. To perform all duties commensurate with the position as requested by the Shipping Manager in the best interests of the Company. Education, Skills AND Experience Knowledge of SAP is required, working within a similar administration environment.

    Example 5

    *Job Overview * Our business provides a dropship service to companies who sell printed fabric based products on the internet and in high street locations. The Dispatch Operative post is therefore one of the most vital elements of our business to ensure that the correct product is shipped to the right place by the right time. The successful candidate will be able to demonstrate organisational and time management skills to ensure that the business delivers product to clients customers first time every time. This is a very pressurised role and the Operative needs to be able to work under stressful and time limited deadlines. At certain times of the year the job holder will be required to work in excess of 40 hours per week and work unsociable hours which can include early mornings, evenings and weekends. *Responsibilities and Duties · * * Ensure the efficient shipping of finished goods to end the customer. · * Experience of/ ability to learn quickly packing & dispatching · * Experience of computer software applications such as Microsoft Office Excel, Word. · * Experience of/ ability to learn quickly the use computer based shipping systems · * Speed in operating the above to dispatch orders for daily distribution. · * Ability to work under pressure and to deadlines. · * Can do attitude & flexibility to undertake other reasonable tasks as part of our team * In addition to dispatching the successful candidate will be required to assist in the preparation materials and the audit of stock levels. · * Liaising with customers by email and telephone to problem solve issues with orders such as deliveries. *Qualifications · * * Education level – Good general command of Computer based applications and English *Experience * * Previous experience of dispatching would be preferable * Working in a pressurised environment. · *Specific skills * * Good communication skills. * Good organisation skills * Software packages and applications · *Personal characteristics* * Can do attitude * Time keeping and attendance * Team Player *Physical abilities* * Must be physically fit and able to lift heavy items *Getting to Work* Our location isn't well catered for by public transport so please ensure that you will be able to travel to work easily. *NO Agencies Please* Job Types: Full-time, Permanent Salary: per year Benefits: * Casual Dress * On-site Parking Schedule: * Monday to Friday * Overtime * Weekends Experience: * dispatching: 1 year (Preferred) Work remotely: * No

    What does a Receiving Clerk do?

    A Receiving Clerk is responsible for keeping a company’s inventories fully stocked. A Receiving Clerk has both physical and administrative tasks to complete each shift. They divide their time between stockrooms, warehouse floors and an office. A Receiving Clerk needs to help with the physical unloading of shipments and the distribution of incoming goods to their appropriate storage destinations. A Receiving Clerk also needs to send back unwanted items to suppliers and may also be asked to make future stock orders. 


    Receiving Clerk skills and qualifications

    A successful Receiving Clerk candidate will have various skills and qualifications to perform their duties effectively. These include:

    • Interpersonal skills, excellent verbal and written communication skills
    • Attention to detail and ability to work on their feet for long hours
    • Ability to lift heavy boxes
    • Accounting and arithmetic skills, including knowledge of invoicing and supplier payments
    • Ability to use tracking and recording devices, such as handheld scanners
    • Ability to update databases and keep accurate records
    • Knowledge of industrial logistics and supply chains


    Receiving Clerk experience requirements

    A successful Receiving Clerk needs at least two years of experience working in a warehouse or stockroom. A Receiving Clerk needs practical experience unloading shipments and unpacking deliveries in order to supervise the logistics of a busy warehouse safely. Experience dealing with suppliers from different industries is important, while experience with data input and record-keeping is ideal.


    Receiving Clerk education and training requirements

    A Receiving Clerk must have strong results in English and maths at GCSE level. Employers usually prefer candidates with a GCSE in IT, as this demonstrates appropriate knowledge of computer systems that are essential for the role. Further education is not required for the job, but health  and safety training alongside warehouse training that includes heavy machinery and forklift usage is essential for a candidate to be successful in the role. 


    Receiving Clerk salary expectations

    According to Indeed Salaries, the average salary of a Receiving Clerk in the UK is £21,988 per year. This figure varies depending on factors, including the candidate’s experience level, the location of the job and the specific company. 


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    Receiving Clerk job description FAQs


    Who reports to a Receiving Clerk?

    A Receiving Clerk will often be in charge of a small warehouse team. Warehouse Assistants or Stock Controllers report into a Receiving Clerk when deliveries are being made and inventories are being updated to ensure a smooth flow of supplies.


    Who does a Receiving Clerk report to?

    A Receiving Clerk usually reports to a Warehouse Manager.


    What makes for a good Receiving Clerk job description?

    A good Receiving Clerk job description outlines the work environment and location, specifying the size of the warehouse and the frequency of deliveries that are regularly unloaded. If the candidate requires specific qualifications, this needs to be stated in the job description. Alternatively, if training is provided on the job, this can attract a wider pool of candidates with an interest in progressing their careers. 


    What should you look for in a Receiving Clerk CV?

    Look for the appropriate qualifications, certificates and education including health and safety qualifications and industry-specific certifications that will be appropriate for the role. A good CV will also detail the applicant’s level of experience. Also look for CVs that demonstrate experience supervising or leading teams. 

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