Special offer 

Jumpstart your hiring with a £100 credit to sponsor your first job.*

Sponsored jobs are 4.5 times more likely to result in hiring someone.**
  • Invite matched candidates to apply
  • Increase your visibility in job search results
  • Appear to more candidates longer

Retail Sales Assistant Job Description: Top Duties and Qualifications

Your job description is the first touchpoint between your company and your new hire. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to your open position. To get you started, here are some tips for creating an effective job description.

Build a Job Description

Retail Sales Assistant job title

A great job title typically includes a general term, level of experience and any special requirements. The general term will optimise your job title to show up in a general search for jobs of the same nature. The level of experience will help you attract the most qualified applicants by outlining the amount of responsibility and prior knowledge required. And if your position is specialised, consider including the specialisation in the job title as well. But avoid using internal titles, abbreviations or acronyms to make sure people understand what your job posting is before clicking.

  • Retail Sales Assistant
  • Senior Retail Sales Assistant
  • Retail Sales Assistant (Part-Time)
  • Retail Sales Representative
Build a Job Description

Retail Sales Assistant Job Description Examples:

Retail Sales Assistant job summary

A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so jobseekers can determine if they are qualified, or if the job is a good fit.

Example of a Retail Sales Assistant job summary

Our mattress store is in need of an accomplished Retail Sales Assistant who finds motivation in working for generous commissions and who loves helping customers find solutions that will improve their lives. We’re a family owned and operated store with a long track record in the community, so many of our customers are repeats who always return to us for mattresses and box springs. If you like working in a supportive environment and you are dedicated to excellence in your professional life, we’d love to interview you. We provide awesome benefits and an energetic, enjoyable work environment.

Retail Sales Assistant responsibilities and duties

The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and who the employee reports to.

  • Greet customers when they walk through the door
  • Ask customers what they are looking for and show them at least three or four models
  • Build rapport through conversation and honest recommendations
  • Ring up sales and arrange for delivery or pick-up of the customer’s order
  • Upsell extra items when appropriate, such as mattress covers and bed frames
  • Invite customers to search our website for coupons and other ways to save money
  • Inform customers of delivery charge and make sure they know we’ll haul away old mattresses

Retail Sales Assistant qualifications and skills

Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you envision for a successful employee. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.

  • 2+ years’ retail sales experience preferred
  • GCSEs or equivalent required
  • High-energy, friendly personality
  • Capable of interpreting customers’ words and showing them products that meet their needs
  • Basic addition and subtraction skills
  • Willingness to become subject matter expert
Ready to Hire?Build a Job Description

Job Description Examples

No search results found