Retail Sales Assistant job summary
A great job description starts with a compelling summary of the position and its role within your company. Your summary should provide an overview of your company and expectations for the position. Outline the types of activities and responsibilities required for the job so jobseekers can determine if they are qualified, or if the job is a good fit.
Example of a Retail Sales Assistant job summary
Our mattress store is in need of an accomplished Retail Sales Assistant who finds motivation in working for generous commissions and who loves helping customers find solutions that will improve their lives. We’re a family owned and operated store with a long track record in the community, so many of our customers are repeats who always return to us for mattresses and box springs. If you like working in a supportive environment and you are dedicated to excellence in your professional life, we’d love to interview you. We provide awesome benefits and an energetic, enjoyable work environment.
Retail Sales Assistant responsibilities and duties
The responsibilities and duties section is the most important part of the job description. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and who the employee reports to.
- Greet customers when they walk through the door
- Ask customers what they are looking for and show them at least three or four models
- Build rapport through conversation and honest recommendations
- Ring up sales and arrange for delivery or pick-up of the customer’s order
- Upsell extra items when appropriate, such as mattress covers and bed frames
- Invite customers to search our website for coupons and other ways to save money
- Inform customers of delivery charge and make sure they know we’ll haul away old mattresses
Retail Sales Assistant qualifications and skills
Next, outline the required and preferred skills for your position. This may include education, previous job experience, certifications and technical skills. You may also include soft skills and personality traits that you envision for a successful employee. While it may be tempting to include a long list of skills and requirements, including too many could dissuade qualified candidates from applying. Keep your list of qualifications concise, but provide enough detail with relevant keywords and terms.
- 2+ years’ retail sales experience preferred
- GCSEs or equivalent required
- High-energy, friendly personality
- Capable of interpreting customers’ words and showing them products that meet their needs
- Basic addition and subtraction skills
- Willingness to become subject matter expert