What does a Shipping Clerk do?
Shipping Clerks are responsible for supervising merchandise that leaves the company’s warehouse and generating purchase orders, invoicing and other shipping documents. They fulfil the orders and verify the accuracy and condition of the merchandise before shipping. They also print shipping labels and confirm that the correct postage or packing slip is attached. Shipping Clerks also schedule freight pickups and issuing instructions for loading the products. They monitor packages from the warehouse to the point of delivery, troubleshoot freight company issues and handle customer requests and complaints.
Shipping Clerk skills and qualifications
Shipping Clerks are detail-oriented with excellent multi-tasking and interpersonal skills. A successful Shipping Clerk candidate will have various prerequisite skills and qualifications that include:
- Ability to operate a forklift, aerial lift or hand truck to move and convey materials and hoist packages
- Excellent time management, administrative and organisation skills
- Communication and interpersonal skills for troubleshooting shipping issues and customer complaints
- Ability to maintain relationships with freight companies, co-workers, management and vendors
- Knowledge of shipping procedures, routes and rates
- Ability to assemble cardboard or wooden containers and crates
- Strong computer skills and maths skills
- Interpersonal skills
Shipping Clerk experience requirements
Companies usually require candidates to have between six months to five years of experience in shipping, organising stockrooms and tracking inventory. Some employers train new hires with a general knowledge of invoices and packing slips. Some employers also prefer candidates with experience of spreadsheets and database software. Experience in warehouse supervision, retail, manufacturing or a relevant field is a plus.
Shipping Clerk education and training requirements
Companies usually require candidates to have a GCSE. Companies may also accept five GCSEs at grade A-C, including maths and English, or three A-levels at grade A-C. Other requirements include certification in operating forklifts and other heavy equipment used on-site in the warehouse. Some employers require candidates to complete training in radio frequency, scanners, electronic boards, handheld digital devices, warehouse management software, electronic logging devices. Other employers require candidates to have a valid CPR and first aid certificate and a full UK driver’s licence with a clean driving record.
Shipping Clerk salary expectations
According to Indeed Salaries, the average salary of a Shipping Clerk is £21,802 per year. This figure varies depending on several factors, including the company, experience and geographical location.
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