Stock Controller Job Description: Top Duties and Qualifications

A Stock Controller, or Inventory Controller, tracks stock levels and ensures that the supplies are sufficient to meet the demand of customers. Their primary duties include checking stock levels, ordering additional stock and updating stock records.


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Stock Controller duties and responsibilities

Stock Controllers work indoors, usually in a warehouse or factory environments. However, they may be required to receive shipments on a loading dock. Stock Controllers typically work regular business hours, but they may sometimes need to work late nights or early mornings. Their day-to-day duties and responsibilities include:

  • Checking stock levels regularly
  • Completing the required paperwork when ordering stock
  • Updating stock information on the computer system
  • Comparing items received against items ordered 
  • Implementing or improving processes and procedures 
  • Compiling daily reports and addressing inventory discrepancies
  • Maintaining records of pricing, purchases and other relevant information
  • Performing random checks and audits


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What does a Stock Controller do?

A Stock Controller is usually responsible for making sure that stock levels are consistent, ordering new stock if necessary and processing orders. Stock Controllers also record and maintain inventory lists, check product codes, review reports and paperwork and provide customer service. They support their Managers by helping with administrative tasks, looking for solutions to issues in inventory and identifying discrepancies. They also update stock information and computer systems.


Stock Controller skills and qualifications

A Stock Controller needs a range of skills and qualifications to perform their duties effectively. These skills and qualifications include:

  • Thorough attention to detail
  • Customer service skills
  • Organisation and time management skills
  • Ability to perform well under pressure
  • Familiarity with inventory management systems
  • Ability to work well with suppliers, customers and other team members
  • Active listening skills
  • Interpersonal skills


Stock Controller experience requirements

Many employers look for Stock Controllers with previous experience in stock management or a related field. Some companies prefer candidates who have one to five years of experience working as a Stock Controller Assistant or experience working in a stockroom or in other inventory positions. For senior Stock Controller positions, candidates must have at least six years of experience in stock management. 


Stock Controller education and training requirements

Entry-level Stock Controller positions don’t require any formal education, but employers could be on the lookout for candidates who have strong communication and numeracy skills, so having some GCSEs in maths and English is important. Some employers prefer candidates with diplomas in a retail business, while others prefer candidates who have completed an apprenticeship scheme. 

Many employers provide training for new Stock Controllers. The length of the training varies depending on the company’s size and the industry in which it operates. However, it usually takes around three months. Relevant training may include marking inventory, counting stocks, unpacking merchandise and performing record keeping. Because many companies are now using computerised and automated systems, training and retraining may take a bit longer. 


Stock Controller salary expectations

According to Indeed Salaries, the average salary for a Stock Controller is  £26,615 per year. Actual salary varies depending on several factors, including the company, its geographical location, the industry in which it operates and the Stock Controller’s experience. 


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Stock Controller job description FAQs


What is the difference between a Stock Controller and a Supply Chain Manager?

A Stock Controller tracks shipments, oversees inventory audits and maintains reports of purchases and pricing. A Supply Chain Manager is responsible for managing and overseeing a company’s overall logistics and supply chain operations and strategy in order to maximise productivity and efficiency. They also play a vital role in maintaining and developing good relationships with distributors and vendors. 


Who does a Stock Controller report to?

In large companies, a team of Stock Controllers may report to an Inventory Manager, Finance Manager or Operations Manager. In small organisations, Stock Controllers may report directly to the COO or CEO. 


How can you make a Stock Controller job description stand out?

To make your Stock Controller job description stand out, include a detailed catalogue of what the role actually entails. Provide applicants with an overview of their day on the job would look like. Use percentages to describe how much time a project or task will take. It’s also important to include an overall objective. Make sure the job description is concise as well. 


What should you look for in a Stock Controller's CV?

Look for proof of past performance, such as achieving a specific percentage of inventory accuracy. You must also look for skills relevant to the position, such as basic IT skills. Candidates with several years of experience in stock management would be ideal for the job. 

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