System Administrator Job Description: Top Duties and Qualifications

A System Administrator, or System Analyst, is in charge of a company’s internal computer system. Their duties include monitoring the system on a day-to-day basis, updating the system when necessary and training other employees on how to use the system properly. 


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System Administrator duties and responsibilities

System Administrators manage user accounts, access rights, permissions and storage allocations. They also provide technical support and resolve any software and hardware problems related to storage devices and servers. Other duties and responsibilities of a System Administrator include: 

  • Discussing IT changes and enhancements
  • Monitoring system health
  • Developing methods and tools to test and implement new LAN/WAN equipment
  • Providing assistance with day-to-day use of the system
  • Creating metrics to measure the effectiveness of the system
  • Soliciting and analysing feedback from users
  • Overseeing testing to find problems within the system
  • Working with software developers to improve existing systems
  • Training staff on how to use updated systems


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What does a System Administrator do?

A System Administrator ensures that the software and hardware that a company uses daily is well-run and up-to-date. This includes training employees within the company on how to best use the software to perform tasks. for them. A System Administrator also works within the IT department to address problems and possible failures in the system. They always look for ways to improve the existing software and hardware so that the company remains current and competitive within the industry. 


System Administrator skills and qualifications

The successful System Administrator candidate will have various prerequisite skills and qualifications including having sound technical knowledge, other skills typically include:

  • Analytical thinking 
  • Have knowledge of computer operating systems, software and hardware
  • Ability to collaborate with others
  • Possess excellent verbal and written communication skills
  • Understand how systems affect business management
  • Be able to work well under pressure
  • Take initiative in improvements
  • Remain flexible and open to changes


System Administrator experience requirements

A System Administrator has a keen interest in computer systems. An applicant must have basic scripting, coding skills and a basic understanding of how to test systems for efficiency and errors. Some applicants may have some previous experience at a lower level such as a Help Desk Clerk or IT Specialist.  They must also have an in-depth understanding of SQL Server and T-SQL, but should be prepared to learn and develop the new skills necessary for the industry.


System Administrator education and training requirements

System Administrators hold a Bachelor’s Degree in Computer Science, Information Technology or another related field. Some companies, especially larger ones, require System Administrators to earn a Master’s Degree. Some employers also require candidates to complete on-the-job training to familiarise them with the duties and responsibilities of a System Administrator in a work setting. While not necessarily a requirement for the job, many employers prefer candidates who hold industry-recognised certifications, such as the CompTIA A+, CompTIA Network+ and CompTIA Security+. 


System Administrator salary expectations

According to Indeed Salaries, the average salary of a System Administrator is  £35,000 per year. This figure varies depending on factors, including the company, experience and geographical location. 


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System Administrator job description FAQs


What is the difference between a System Administrator and a Database Administrator?

Both positions involve working with an internal computer network for a particular company. A System Administrator is more concerned with the daily use of a computer network and is involved with more physical activities such as installing software and hardware and monitoring the security of a system. A Database Administrator works with specific database software to input and store data in the most efficient format for the company. 


How can you make your System Administrator job description stand out?

A System Administrator helps a company achieve its goals by maintaining and updating the company’s technology, so it’s helpful to describe exactly what the goals of the company are. A job description must also focus on any shift work available and flexibility within the job, also mention any opportunities for certification or growth within the company. 


Do System Administrators have different responsibilities in different industries?

In all industries, a System Administrator will focus on computer systems within a company. However, different industries may utilise very different software and a job applicant must be aware and familiar with the specific software within an industry. Some companies may only want to hire a System Administrator that has extensive knowledge of a particular field such as finance or retail.


Who does a System Administrator report to?

A System Administrator usually works as part of the IT department and reports to the IT department head. However, as System Administrators deals with far-reaching problems that may extend beyond the IT realm, they must be prepared to work with other department heads when necessary. 

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