Systems Engineer Job Description: Top Duties and Qualifications

A Systems Engineer, or Senior Systems Engineer is responsible for developing, installing and maintaining company-wide systems. Their duties include updating computer software, installing new hardware and troubleshooting technical problems. 


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Systems Engineer duties and responsibilities

A Systems Engineer has a wide range of technical responsibilities and duties to fulfil daily. Their key duties and responsibilities include: 

  • Running daily testing and diagnostics on IT systems to identify potential problems
  • Identifying and resolving malfunctions within the system
  • Developing and installing new hardware or software to update and improve the functionality of systems
  • Liaising with outside suppliers or developers to source the most effective hardware or software for the company’s needs
  • Creating accurate, schematics plans of the system
  • Building robust backups that can be accessed in the event of system failures
  • Training IT staff to work within the systems and to resolve issues on their own
  • Liaising with senior operational staff to ensure that company systems can help fulfil wider business goals


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Systems Engineer Job Description Examples:


Example 1

*About us* APG Systems are a accredited SSAIB company covering the Norfolk and Suffolk area with an extensive engineering division to ensure an efficient response throughout the region. We specialise in supply, installation and maintenance of all types of electronic security solutions, including CCTV, Access Control, Intruder, Fire Alarms, electronic gates and traffic barriers. APG is a member of the "A Group Anglia" brand of companies consisting of Anglia Locksmiths and Safe Engineers Ltd, Anglia Door Services, Anglia Security Grilles and Anglia Awnings. We are now recruiting for a new Engineer to join and compliment our existing team. *Roles and Responsibilities * Working on Intruder Alarms, Access Control and CCTV Predominantly this will be a service and maintenance role. Small installations will be required occasionally. This will include working on commercial and domestic premises. The role will require joining the current out of hours call out rota. *Knowledge, Skills and Experience* Time served minimum 5 years experience. Experience with multiple panels and equipment would be advantageous. Professional attitude. Good customer service. Good working within a team. *Benefits * Competitive salary. Van, Uniform and phone. Excellent working enviroment. Reference ID: Service Engineer *APG Systems provided the following inclusive hiring information: * We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. Job Type: Full-time Salary: per year Schedule: * 8 hour shift * Monday to Friday Work remotely: * Yes

Example 2

A security installation and maintenance engineer is required to join a highly successful security installation company based in Loughton, Essex, covering London and the South East. *Purpose of Job* The Service & Maintenance Engineer is responsible for problem solving and carrying out system repairs and maintenance on Door Entry, CCTV, & Access Control and in addition, the provision of training and support to other clients and other engineers where required. The engineer will also carry out site surveys and provide assistance on new maintenance contracts, small works upgrades and new installations. *Key Skills* * The ideal candidate should have at least 3 years experience in the Door Entry/Access Control & CCTV installation sector. * The experience should be broad in range and cover large to medium sized projects with various types of installations. * The candidate should be trained to an acceptable level on all disciplines and being certified to SSAIB standards would be of benefit. * Driving Licence *They should understand: * * The different types of door entry system and be able to fault find in a methodical way. * Basic understanding of CATV systems * IP conversant and able to fault find on networks *Main Responsibilities: * * Provide both field-based support and training to field based engineers and business development managers. * Carry out Preventative Routine Maintenance Visits, Provide and repairs on reactive breakdown call-outs. * Tickets to be completed on a same day basis with feedback provided on jobs * Maintenance visits are undertaken with reports being issued to ensure that systems comply and are maintained to the required standards. * Any poor workmanship or materials to be highlighted and reported. * Quotes and Surveys to be carried out in accordance with requests from the Sales or office team. * Onsite training to be provided to customers, when required. * Liaise with equipment manufacturers and retailers to evaluate best solutions. * Provide excellent customer service at all times and establish good customer relations to promote the company image. * To take part in the out of working hours call out rota. * Work to policies delivered by the Maintenance office staff to ensure all company paperwork and electronic paperwork are updated accurately and completed in a timely manner. * Maintain company assets in good condition including materials, tools, equipment and vehicle. * Effective interaction with the office, installation teams and directors to ensure the best level of service is maintained at all times. *Areas of responsibility* * To ensure the continued operation of all systems contracted to the company. * To be proactive in identifying systems where repetitive faults occur or where we will struggle to maintain the system in the future. * Where a system is beyond operational repair a solution should be provided in order to bring back to a suitably operational standard. * Surveys for the sales team to be carried out and reported within agreed time frames. * To maintain a log of sites where telephone support has been provided to maintenance engineers including types of problems to help establish reoccurring equipment faults and training needs of both individuals and the team as a whole. Job Types: Full-time, Permanent Work remotely: * Yes

Example 3

*National travel - Pay based on experience + Company Vehicle + Profit Share + Benefits Package.* Due to the successful growth of OLS Ltd, we are looking for an enthusiastic, independent, and motivated Security Systems Engineer to be a part of our expanding team. OLS specialises in high quality/high value electronic integrated security systems. With the advancement in technology now playing a pivotal role in security systems, OLS are providing up to the minute cloud-based solutions. The role of the Engineer is to provide, Install and Commissioning support on Integrated Access Control products, gates, barriers, turnstiles, and IP CCTV projects. You will work across a variety of major projects with blue chip clients across the UK and support our team of Engineers, Project Managers and technical teams whilst providing expert knowledge based around your install and service background. We look for our engineers to have the ability to identify and rectify problems before they occur. The role will take you though out the UK, but you will always know your schedule in advance to allow you to plan for your personal life best. *Your duties: * * Review of system design prior to installation works and highlighting of any apparent technical, functional or compatibility issues * Provide the Project Manager with the required level of technical and commissioning support for the duration of the project * Ensure the system is installed and functions in accordance with all relevant industry standards and that activities comply with customer and company health and safety procedures * Commissioning and configure system to meet the design specification and customer requirements * Provide technical troubleshooting expertise and manufacturer liaison when required * Conducting project handover and ensuring all relevant documents are passed to the Project Manage * Have a good understanding of the SSAIB standards. * Ensure Project Engineer/ Supervisor is made aware of developments, problems and other issues affecting the performance of contracts. * Deliver Customer training * Complete relevant paperwork to meet accreditors & standards on larger projects act as the single point of contact to organise on-site activities *What we look for* * At least 3 years experience * Proven install experience on large projects within a background in CCTV, Access Control, and Integrated Systems * Working knowledge of mainstream Access Control, CCTV systems and networking * Ability to manage both internal & external stakeholders at all levels * Excellency in verbal and written communication skills, with the ability to communicate technical information to a non-technical audience * CSCS, IPAF and PASMA is advantageous * Must meet BS7858 screening requirements * Motivated, hardworking, and ambitious. *Benefits: * * Flexible working hours * Free or subsidised travel * Company Vehicle and Fuel card provided * Mobile Phone and Laptop * Accommodation while staying away provide * All power tools, access and test equipment provide * Uniform Provided * Pension * Company Profit Share Reference ID: OLS481815/2 Application deadline: 15/07/2021 *OLS Ltd provided the following inclusive hiring information: * We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. Job Types: Full-time, Permanent Salary: per year Schedule: * No weekends Work remotely: * No

Example 4

*Job Title: Security Systems Engineer* *Location: Wrexham* *Business Area: LV Contracting* *Who we are…* Quartzelec is an independent, multi-disciplined service provider that employs over 570 people in the UK and overseas with a turnover in excess of £66 million. We support the industrial, infrastructure, commercial and service sectors with a unique range of contracting and rotating machine services as well as developing and providing support products offered through the Quartzelec group of companies. *The Role… * We are recruiting for a Security Systems Engineer to join our expanding team. This opportunity is to be managed from our Wrexham unit, from which, we deliver services to clients throughout the UK. Working as part of our highly skilled Engineering team, you will provide field-based support to a client based in Chester. * Competent to work directly from drawings and scopes of work * Installing, servicing, and commissioning security systems and obstacle * Providing certification for installed and serviced systems to comply with relevant British Standards * Managing your own diary to ensure allocated work is completed on time * Responding to out of hours calls, whilst covering on call duty * Willing to work away from home for periods * Keen to fulfil customer’s targets involving overtime when required *Who we want…* The successful applicant will have proven experience as a Security Systems Engineer, with a strong track record in the following: * Intruder Detection Systems * PIDS * IP Video Surveillance (CCTV) * Access Control (Nedap Experience Preferable) * Electric Gates * Automated Barriers * Turnstiles * 18th Edition * Full UK Driving Licence * Good communication, both verbal and written * Able to work under your own initiative, as well as within teams * Enthusiastic and knowledgeable * Experienced in undertaking preventative and corrective maintenance and reporting * Be able to demonstrate leadership approach to health, safety, and environmental obligations *** Due to the nature of the business, successful applicants will be subject to a satisfactory screening to BS7858:2019 and enhanced DBS check. *What we do for you…* Based on 39 hours per week Monday to Friday we offer a very competitive salary. There’s an attractive benefits package on offer at Quartzelec Ltd. As well as the usual benefits you would expect, we go much further: * 25 days annual leave * Gym Subsidy payment * Enhanced company contribution pension scheme * Access to substantial number of courses and training events * Concessions and discounts from our corporate perks site Application process: To apply to the role, please submit an updated CV following the ‘apply’ button. *Strictly no agencies please.* Job Types: Full-time, Permanent Additional pay: * Yearly bonus Benefits: * Company pension * Gym membership * Life insurance * On-site parking * Private medical insurance * Sick pay * Wellness programmes Schedule: * Monday to Friday Work remotely: * No

What does a Systems Engineer do?

A Systems Engineer is responsible for ensuring that a company’s operating systems and procedures work efficiently and effectively. This is IT-focused, but can also include wider systems such as manufacturing or production. Systems Engineers work closely with the IT department, developing a robust infrastructure in the form of desktop systems, cloud software or internal and external communication networks. They ensure that company-wide systems are up to date and secure from malfunction, viruses or hacks. They also fix problems and develop long-term solutions for a more effective operating system. 


Systems Engineer skills and qualifications

A Systems Engineer needs expert analytical and problem-solving skills, alongside an excellent knowledge of IT systems. Computer software skills, communication skills and keen attention to detail are all essential. A successful Systems Engineer candidate will have various prerequisite skills and qualifications, that typically include:

  • Ability to install and configure operating systems, including Linux or Microsoft
  • Technical knowledge of computer hardware, such as installing monitors or creating WiFi networks
  • Excellent knowledge of coding systems, such as JavaScript
  • Excellent knowledge of cybersecurity threats and proactive ability to counter them
  • Ability to work with cloud-based systems such as Google
  • Ability to develop automated computer programs to minimise the potential for human error
  • Ability to communicate complex technical information to IT illiterate employees
  • Ability to analyse technical data to find opportunities for creating more efficient systems


Systems Engineer experience requirements

A Systems Engineer needs a minimum of six years of experience working in an IT-based role, such as an IT Technician. A Senior Systems Engineer will require three further years of experience working as a Systems Engineer to be successful in their application. Experience developing and successfully implementing new systems is essential. Experience working with senior management teams on long-term system development strategies is desirable. 


Systems Engineer education and training requirements

A Systems Engineer needs a thorough education and training in IT systems, programs and solutions. Strong academic results in maths and IT at GCSE and A-level, leading to a degree in a related subject at a university is essential. Employers can look for degrees in computer science, computer engineering or transferrable engineering subjects such as electrical or mechanical engineering. Postgraduate qualifications in computer science or computer engineering will demonstrate an exceptional technical background.


Systems Engineer salary expectations

According to Indeed Salaries, the average salary for a Systems Engineer in the UK is £34,282 per year. Salary may be dependent on experience, location and company. 


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Systems Engineer job description FAQs


Are there different types of Systems Engineer?

Systems Engineers are primarily concerned with company-wide IT systems, however there are several different specialities. A Systems Engineer often has a specific specialisation, such as Software Systems Engineer or Manufacturing Systems Engineer. A Manufacturing Systems Engineer, for instance is employed to maintain and develop manufacturing systems. This involves not only IT systems, but production systems on a factory floor too.  


What's the difference between a Systems Engineer and a Network Engineer?

A Systems Engineer is concerned with maintaining company systems as a whole. A Network Engineer is specifically tasked with maintaining and developing communication networks within the wider system. A Network Engineer is responsible only for WiFi networks, network security and communication problems. They are not responsible for other areas of the system, such as scripting or cloud backups.


Who reports to a Systems Engineer?

A Systems Engineer is responsible for a wider team of Engineers and Technicians who report into them. Their team consists of IT Technicians or IT Assistants who help with troubleshooting and setting up new software or hardware. They also have Systems Specialists who report to them, such as Network Engineers or Web Developers.

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