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Training Coordinator Job Description: Top Duties and Qualifications

A Training Coordinator, or Learning Coordinator is responsible for training internal staff in compliance with a company’s annual training plan and the set budget. Their primary roles are identifying training needs, preparing training materials and conducting training programmes.

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Training Coordinator duties and responsibilities

A Training Coordinator performs the following duties and responsibilities within the organisation:

  • Creating relevant in-house training programmes and resources for staff
  • Selecting the most appropriate training methods and activities
  • Performing needs assessment to identify knowledge gaps and areas in need of improvement
  • Providing vital information about training sessions and informing personnel about available training
  • Liaising with management and customer service to create annual training plans
  • Researching and recommending new training techniques to HR, creating the curriculum and updating it to reflect developments within the industry
  • Ordering training supplies and materials to enhance the instruction programme
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Training Coordinator Job Description Examples:

Example 1

About us

We are professional, innovative and supportive.

Our work environment includes:
  • Growth opportunities


    CEDA Healthcare (Private GP Clinic) are recruiting for a trainer to head our training program during expansion of our clinic locations. This is an exciting new role for an individual who has previous proven experience in training, ideally, you will have worked in a healthcare environment, but not essential.

    Duties:

    - Develop and implement training programs and materials for employees
    - Coordinate and schedule training sessions, both in-person and virtual
    - Conduct training sessions, including delivering presentations and facilitating group discussions
    - Evaluate the effectiveness of training programs through assessments and feedback
    - Provide guidance and support to employees during the training process
    - Assist with the recruitment and onboarding of new employees
    - Manage employee relations by addressing concerns
    - Conduct research to stay current on industry trends and best practices in training and development

    Requirements:

    - Bachelor's degree in a related field or equivalent experience
    - Proven experience in content development and training delivery
    - Strong knowledge of human resources management principles and practices
    - Excellent written and verbal communication skills, including technical writing and public speaking abilities
    - Strong research skills to gather information for training materials
    - Ability to evaluate employee performance and provide constructive feedback
    - Demonstrated ability to manage employee relations
    - Proficient in using learning management systems or other training software

    Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organisation.

    Job Type: Part-time
    Part-time hours: 25 per week

    Salary: £13.84-£15.00 per hour

    Benefits:
  • Company pension
    Schedule:
  • Monday to Friday
    Supplemental pay types:
  • Performance bonus



    Experience:
  • Training & development: 2 years (required)

    Language:
  • English (required)

    Willingness to travel:
  • 75% Location: On the road

    • Example 2

    This new fully remote role is looking for a talented individual looking to join a company dedicated to supporting thousands of international clients as they travel around the globe. As clients move around the world, you will make sure this process is all smooth sailing by ensuring that they and their families are provided with excellent Language and Cultural training.

    Working closely with the clients, language trainers, and third-party partners, you will create strong and healthy relationships of communication between all members. As your team manages the global language trainer network, you’ll assist in the recruiting, hiring, onboarding, and coaching of a range of qualified trainers and schools for the clients to access.

    Your time as Language Training Coordinator will include:
  • Manage relationships with clients, trainers, and partner schools.
  • Ensure the training of new trainers is fulfilled to company standard, providing regular feedback, actioning review sessions, and supporting training and recruitment strategies.
  • Analysing client language needs, assigning the best trainers for their needs.
  • Streamlining processes, identifying areas for improvement, resolving client problems, and coordinating special projects.
  • Liaising with partners around the world to ensure training is effective, impactful, and progressing.

    We would love to hear from you about this role if you have the following:
  • A Bachelor’s degree or equivalent in Linguistics, Modern Languages, International Studies, Education, Communication, Intercultural Studies, or a relevant course.
  • Experience in language teaching, training, or in a similar field.
  • Knowledge of at least 1 second language.
  • Excellent communication, organisational, time management, and interpersonal skills.
  • Good technical/computer skills with the confidence to work across multiple systems.

    The role itself:

    This exciting remote roll will see you coordinating the language and cultural training for clients travelling around the globe, while assisting the management of a talented network of international language trainers. Your work will be essential in the successful relocation of clients and their families, meaning you will have a pivotal role in their new lives! This role is fantastic for someone who has had experience with other cultures, speaks more than one language comfortably, and loves to make a difference in people’s lives.

    How to apply:

    Get in touch with Nick at Niche Recruitment or click Apply Now!

    Job Types: Full-time, Permanent

    Salary: Up to £23,000.00 per year

    Benefits:
  • Work from home
    Schedule:
  • Monday to Friday

    Application question(s):
  • Are you highly organised and pay close attention to detail?
  • Are you passionate about providing excellent customer ID: 1218

    • Example 3

    Thompsons Plant Hire Ltd is a family business based in Flimby on the Cumbrian coast.

    We are a rapidly expanding business operating in the Biomass, Plant Hire & Haulage sectors.

    We are now looking for a HR/Training Coordinator to join our busy office. The role is a full-time position, 40 hours per week, Monday - Friday. The successful candidate will be part of our shift system, covering the hours from 7am-5:30pm.

    Responsibilities include

    HR

    · Inducting new employees, and preparing new employee documentation

    · New starter and leavers administration

    · Updating and maintaining HR records

    · Arranging travel and booking accommodation

    · Drafting correspondence as and when required

    · HR administration; disciplinaries and appraisals

    · Keeping up to date with HR legislation,

    Training

    · Identify training requirements for all employees

    · Sourcing training providers

    · Liaise with managers and schedule training

    · Monitor and update database for expiring qualifications

    General Administration

    · Check vehicle weight on and off site, issuing PPE and reception cover

    · Processing internal hire sheets

    · Answering the telephone

    Skills & Experience required

    · Be CIPD qualified or working towards a CIPD qualification

    · Experience working in a busy office environment

    · Excellent attention to detail

    · Proactive approach to carrying out tasks

    · Ability to use own initiative

    · Workplace Pension schemes experience advantage

    · Payroll processing experience advantage

    Benefits

    · Salary of £22,000.00 per annum depending on experience and qualification

    · 28 days holiday

    · Excellent career progression opportunities

    · Enrolment in company pension scheme

    · Holiday entitlement increase with length of service

    Job Types: Full-time, Permanent

    Salary: From £22,000.00 per hour shift

    Example 4

    Job Title: Training Coordinator/Training Administrator

    Company: National Training Provider (Construction/H&S/Building Services)

    Reports to: Customer Service Team Leader

    Salary: £20,000

    Location: Home based

    Job Purpose:

    To provide information on the training courses we provide, to be the first point of contact and deal with the initial enquires. To provide customers with booking confirmation via email and phones. Assist in the scheduling and confirmation of training courses.

    Job Responsibilities:
  • Represent the company and values of the business and portray a professional and businesslike image to all customers, potential customers and other people you meet in the course of your work.
  • Raise customers order as and when required.
  • Answer all calls presented to them to meet or exceed the departments high standard call rate.
  • Respond to all calls, emails and messages in a timely manner.
  • To offer help and support all Internal and external customers, Take time to ensure all customers' needs are met and strive to exceed customers' expectations levels through great service.
  • Ensure that all specific procedures are carried out in a timely manner so that all customer bookings and information are accurate.
  • Strive to ensure customer satisfaction, comply with office standards and safety and security procedures.
  • Seek guidance from your Team Leader and seek all opportunities for self development.
  • To carry out other duties when required.
  • To attend training courses when asked, to help you develop in your role
  • Treat internal and external customers in a professional and courteous manner at all times, ensuring clear lines of communication.

    Experience/Knowledge/Skills Required:
  • Experience working within customer service
  • Attention to detail
  • Able to work on your own and as part of a wider team
  • Good communication skills
  • Good organisation skills
  • Good time keeping skills
  • Be able to prioritise work load
  • Self-motivated to target driven work
  • Good knowledge of Microsoft Outlook
  • Managing Key accounts on a day to day basis
  • Good communication skills both internal and external lines of communication

    The organisation are looking to stage MS Teams interviews at the earliest opportunity and therefore if you are interested, please do not hesitate to apply and someone will be in contact shortly.

    jjFOX is committed to safeguarding and promoting the welfare of children and young people and expects all staff, applicants and clients to share this commitment. This role will involve work with under 18’s or vulnerable adults. Any appointment will be made subject to strict vetting and screening checks and receipt of a satisfactory enhanced DBS check.

    jjFOX Limited acts as an Employment Agency (perm) and an Employment Business (temp/contract).

    Job Types: Full-time, Permanent

    Salary: £20,000.00 per year

    Benefits:
  • Work from home
    Schedule:
  • Monday to Friday

    Ability to commute/relocate:
  • Sheffield, South Yorkshire: reliably commute or plan to relocate before starting work ID: Traincoord02

    • Example 5

    Wex Photo Video is the destination for enthusiast and professional photographers and filmmakers across the UK.

    Wex is the key ecommerce retailer in the UK photo industry, also offering customers 12 showrooms throughout the country. Wex delivers customers a product offering, extending to over 20,000 products, providing a comprehensive choice across all product categories.

    Colleagues at Wex have a dedication to service, expertise, and customer satisfaction.

    We treat all our customers with the care and attention that is expected from the UK's biggest photo retailer.

    What you’ll be doing

    Using your experience of training and development to nurture the highest standards of customer service and colleague job satisfaction through a consistent framework of recruitment, induction and long-term training plans.

    Objectives

    · Create a training framework for Wex Photo Video that will encompass recruitment, induction, basic competencies, leadership and ongoing professional development.

    · Construct a programme of personal development, from first day induction to long-term development, which can be applied across the Company.

    · Ensure all colleagues are included in a regular programme of development, with each one focused on improving skills most relevant to their roles and objectives.

    · Ensure all new colleagues join Wex or Fixation fully aware of their potential for personal growth.

    · Ensure all colleagues throughout the business are trained in line with health and safety policies of the business, and set up tracking to show this has been achieved.

    Key Accountabilities

    · Ensure every colleague receives a complete induction to the Company, its Core Values, and employee policies.

    · Connecting with senior stakeholders, identify training needs for each role within the business.

    · Own a company training plan that will encompass all programmes and show key performance indicators.

    · Set out an annual budget for training, and manage the cost line within the governance practices of the company.

    · Ensure paid-for training has a defined return on investment, and that it is measured regularly.

    · Embed the company’s Core Values within all training programmes.

    · Produce training materials for in-house programmes

    · Research and introduce e-learning packages

    · Ensure that statutory training requirements are met

    · Evaluate training and development programmes

    · Work with the company’s health and safety lead to embed best practice at all establishments.

    · Improve cultural diversity within the Company by creating training programmes focused on inclusive recruitment.

    · Coordinate apprenticeships to ensure the Company meets its obligations to the relevant schemes.

    · Coach line managers to support their own training and development efforts within their teams.

    · Track performance of training programmes through outcomes and KPIs agreed with senior stakeholders.

    · Continuously improve programmes as necessary and adapt to changes occurring in the work environment.

    · Keep up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses

    Key Relationships

    This role will sit alongside our HR Officer based in the Norwich Office, the role will support and engage with the CEO, Directors and people managers throughout the Company.

    In this role you will have contact with internal departments and external suppliers, plenty of opportunity for building great working relationships.

    Key Requirements / What you’ll need

  • Practical experience of training and development in a retail business, preferably across a wide range of disciplines.
  • Demonstrable organisation and planning skills to meet deadlines and targets across multiple sites.
  • Demonstrable experience of creating training modules
  • Excellent communication skills both verbal and written. Fluency in English is essential
  • Comfortable presenting to small and large groups, and to senior-level colleagues.
  • Practical experience of working in business with a strong and reputable customer service ethos.
  • Keen to work in a team environment, and build a rapport with a wide audience and create champions for the topic
  • Enthusiastic and flexible working attitude
  • An interest in photography or the creative arts would be an advantage.

    Working hours

    This is a 40 hour full time role. There is flexibility over when you work your hours, core office hours are between 8am and 6pm.

    What we’ll do for you

    · Additional paid days of leave for moving house or to take part in a volunteering day.

    · Additional holiday for length of service.

    · Enhanced maternity and paternity leave.

    · Flexible working.

    · Many schemes available including, staff discount, travel loan, cycle to work, pension and retail discount scheme.

    · Life and critical illness cover.

    · Employee discounts and benefits platform.

    And finally a great bunch of people to work and share knowledge with.

    Job Types: Full-time, Permanent

    Benefits:
  • Work from home
    Schedule:
  • Monday to Friday

    Application question(s):
  • Have you got previous experience in ID: TC399

    • Example 6

    About NIIT.

    NIIT is a market-leading, pure-play Managed Training Services company with over 36 years of experience in learning managed services. With a global footprint that spans over 40 countries, we help the world’s leading companies dramatically improve L&D effectiveness and efficiency.

    NIIT has over 3,000 learning professionals and works with global organisations such as Airbus, Rio Tinto, Unilever, GSK, Sanofi, Anglo American, BHP, Shell, BP, Rolls Royce, and Boeing.

    Link for our LinkedIn page: [website]

    Link to our website- [website]

    Job Title

    Training Operations Coordinator

    To provide an on-site resource in Bristol responsible for the Meet & Greet of trainers. To act as a POC for trainers, trainees and on-site security to deal with any queries and resolve any unforeseen issues. Ensuring classrooms are ready for courses, materials are available and that any MX’s are submitted for layout changes or any IT issues. To ensure a stock of materials/stationary/spare projector and manage requests for these. The role will be responsible for the distribution of course certificates and will need to be located in the training area and not in reception. This is to ensure the role will only cover these activities for the training rooms and not be expected to support general CSB issues.

    The role will be required to be on-site most days when training is running and from early in the morning to perform the Meet & Greet duties. There may be some scope for remote working through careful planning of offerings. The role will also be expected to provide tactical admin support to the Central Admin team (Super Admins and Learning Solutions and System Specialists)

    Job Type: Full-time

    Salary: £20,000.00-£30,000.00 per year

    Schedule:
  • 8 hour shift
  • Holidays
  • Monday to Friday

    Speak with the employer
    +91 ID: Bristol

    • What does a Training Coordinator do?

    The Training Coordinator prepares all the training materials, user guides and videos, then actively trains members of staff. The Training Coordinator designs, develops and manages all aspects of the training programme.

    Apart from administering training programmes, the Training Coordinator also ensures training activities are conducted in a timely manner. This professional also supports the organisation by ensuring that the training adheres to the existing policies and regulations.

    Since the Training Coordinator works with various departments, they also liaise with managers to identify departmental training needs. They assist with scheduling development plans for both individuals and teams.

    Training Coordinator skills and qualifications

    A successful Training Coordinator candidate will have various prerequisite skills and qualifications, that typically include:

    • Familiarity with various training methods and techniques
    • Highly skilled in Excel (2010 onwards) Pivot Tables/Vlookups and SAP systems (ECC)
    • Working knowledge of content development tools and learning management systems
    • Working knowledge of project management methodologies
    • Ability to operate media equipment, such as personal computers and projectors
    • Ability to assign aptitude or competency tests to assess the learners
    • Excellent leadership skills and presentation skills
    • Formal HR qualification and/or a relevant certification

    Training Coordinator experience requirements

    The Training Coordinator should have at least five years of experience in a similar role, or as an HR practitioner, facilitator, or a similar role. The applicant needs to be familiar with the equipment and instructional material requirements for each project. The Training Coordinator also needs to have experience creating training plans and programmes for all of the departments. Experience working in the Human Resources or Training Department is a plus.

    Training Coordinator education and training requirements

    The Training Coordinator should hold a degree in Training, Education, Human Resources or a related field. The person applying for the position of Training Coordinator should also be proficient using MS Office or Microsoft Suite and familiar with common training methods.

    Training Coordinator salary expectations

    According to Indeed Salaries, the average salary for a Training Coordinator in the UK, is £24, 437 per year. This varies depending on the experience and the location.

    Job description samples for similar positions

    If you are looking to hire other personnel with a background in HR or training, other relevant job descriptions include:

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    Training Coordinator job description FAQs

    Which qualities make a good Training Coordinator?

    A good Training Coordinator is capable of conducting high-level trainings and managing attendees so that they learn at the best pace. They should possess excellent verbal communication skills, as the training is done orally. Since the Training Coordinator works with personnel across many departments, they also need to have good interpersonal skills. They must also have a competent level of experience with Microsoft products and digital systems, such as Learner Plus, SharePoint and Zoom.

    What should you look for in a Training Coordinator CV?

    When reviewing a Training Coordinator’s CV, look out for their training experience, work history and their training methods. The right candidate ideally should have at least five years of experience training personnel and creating training modules or resources. Ensure that the applicant has a firm grasp of modern training, knows how to use learning management systems and enjoys working in a collaborative environment.

    How can you make your Training Coordinator job description stand out?

    Your Training Coordinator job description should be brief, informative and interesting. Make sure it describes the role vividly and provides essential information so that applicants know whether they qualify or not. As you write, ensure your description is interesting and engaging.

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