Warehouse Manager Job Description: Top Duties and Qualifications

A Warehouse Manager, or Warehouse Chief, is responsible for expediting the supply chain of a company’s products. Their duties include receiving shipments of products, storing and managing inventory and dispatching goods to customers and end-users.

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Warehouse Manager duties and responsibilities

Warehouse Managers are responsible for organising the efficient and safe storage and dispatch of warehoused products. Other duties and responsibilities of a Warehouse Manager include:

  • Using real-time data collection to increase accuracy and lower labour costs
  • Maintaining computerised administration, stock inventory and retrieval systems
  • Inspecting and approving the quality and quantity of goods or equipment received and shipped out
  • Enforcing health standards, safety and security procedures
  • Enforcing company rules and regulations
  • Managing staff, building teams, training employees and monitoring production performance
  • Communicating and interacting with clients, vendors, suppliers and customers
  • Overseeing logistics of receiving, warehousing and dispatch operations
  • Meeting regularly with warehouse leads to assess, analyse and develop actionable plans for loss prevention and productivity.
  • Performing general maintenance of the machinery  used in the warehouse

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What does a Warehouse Manager do?

Warehouse Managers supervise storage and shipping logistics for facilities. They coordinate all activities within a warehouse, from receiving shipments and maintaining equipment to supervising employees and handling customer requests. Most Warehouse Managers work in offices  that are located in a warehouse environment. They usually work full-time and may keep non-standard work hours, adjusting their schedules to send and receive shipments as necessary. 

Warehouse Manager skills and qualifications

Warehouse Managers oversee storage and cargo handling. A successful Warehouse Manager will have various prerequisite skills and qualifications, these include:

  • Business, budget, finance and project management skills
  • Customer service aptitude
  • Attention to detail
  • Problem-solving skills
  • Leadership and administrative skills
  • Computer skills in industry software and business information systems
  • Stakeholder management skills

Warehouse Manager experience requirements

A Warehouse Manager must have at least five years of experience in warehousing and supply chain logistics. They should also have experience in e-commerce management, distribution laws, space optimisation, warehouse layout, reporting and business analysis. Some employers prefer candidates with  warehouse experience relating to packing, stocking and loading, shipping and receiving. They also prefer candidates with  warehouse management software expertise and experience operating heavy equipment. 

Warehouse Manager education and training requirements

Warehouse Managers must have a high school diploma or  basic General Certificate of Secondary Education (GCSE) in English and maths, proving a foundation in math, reasoning and language. Some employers prefer candidates with a Foundation Degree associate’s degree in Business Management, Operations or related fields. Other employers prefer candidates with a Bachelor’s Degree in Logistics or Business.

Warehouse Managers must also complete essential training through entry-level positions, such as Material Mover and Warehouse Clerk. In many cases, a Warehouse Manager needs industry-recognised certifications to operate heavy equipment such as aerial lifts and forklifts. These credential are available on a variety of vendors, each of whom requires a combination of a practical test and a written exam.

Warehouse Manager salary expectations

According to Indeed Salaries, the average salary for a Warehouse Manager is £28,772 per year. This figure varies depending on the company, experience and geographical location.

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Warehouse Manager job description FAQs

Who does a Warehouse Manager report to?

Depending on the company structure, the Warehouse Manager reports to the Branch Operations Manager, a Managing Director or directly to the Chief Operating Officer (COO).

What is the difference between a Warehouse Manager and Supply Chain Manager?

A Warehouse Manager is responsible for running the day-to-day operations of a warehouse. Their main duties include receiving shipments, storing and taking inventory and dispatching products. The Supply Chain Manager oversees buying materials and equipment. They ensure that the flow of finances, inventory information and ordering among suppliers, customers and their own company are uninterrupted. The most taskfor a Warehouse Manager is to reduce cost and improve customer service.

What qualities make a good Warehouse Manager?

One of the key qualities that makes a good Warehouse Manager is being organised, knowing the best way to manage workers and processes. The Warehouse Manager should have a solid understanding and use of warehouse management systems (WMS). The Manager should be tech-savvy and up-to-date on new WMS software trends. They must also have leadership skills and a concern for safety. Other qualities of a good Warehouse Manager include integrity, honesty and ethics.

How can you make your Warehouse Manager job description stand out?

To make an effective Warehouse Manager job description, think about your ideal candidate for the position, and write down which qualifications and attributes they would need to possess. List the role’s objectives, requirements and the day-to-day responsibilities. Keep these expectations and preferences concise, and include a summary that describes what it’s like to work for your organisation. The goal is to write a realistic, readable job description that encourages the most qualified candidates to apply.

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