Warehouse Worker Job Description: Top Duties and Qualifications

A Warehouse Worker, or Warehouse Operative, ensures the safe receipt, storage and dispatch of warehouse goods. Their duties include taking delivery of shipments, checking goods for damage or missing items and storing warehouse goods in an organised manner.

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Warehouse Worker duties and responsibilities

The type of duties a Warehouse Worker has depends on their position and the size of the company. Those who work in smaller environments can have a wider scope of duties, which may involve a combination of receiving, packing, handling and shipping tasks. Generally, a Warehouse Worker s’ daily tasks include:

  • Ensuring that all goods that are loaded or unloaded match the relevant paperwork
  • Taking responsibility for a company’s freight and assets by reporting any suspicious activity at work
  • Storing and rotating stock according to established procedures
  • Reporting any damaged or missing goods to Warehouse Managers or Supervisors
  • Keeping the warehouse environment clean and tidy and maintaining equipment
  • Following workplace health and safety rules when handling goods
  • Ensuring efficient operations by adhering to operational procedures, rules and schedules
  • Assisting with warehouse inventory controls, which typically involves using a hand-held scanner
  • Treating merchandise with care and concern at all times
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Warehouse Worker Job Description Examples:


Example 1

Price & Fretwell Ltd are a family run, catering butchers based in Tibshelf (Derbyshire). The company supply award-winning restaurants, hotels, wedding venues, golf clubs and national institutions with the highest quality meat products. The company has been named as Catering Butcher Of The Year 2020. Due to continued increases in demand, Price & Fretwell Ltd now seek Warehouse Operative/Delivery Drivers to join a well-established team. Duties Include: Packing/picking a range of orders from generated picking notes. (no butchery skills or experience are required). Delivering on a set route to customers by driving a short wheel based transit van while providing exceptional customer service. Working in accordance with the company hygiene policies and procedures in a cool, temperature controlled environment. Some general factory cleaning duties. To communicate at all levels and to work as part of a team. Training is provided. Competitive wage and a grading system that allows further development. *Hours (a consistent day off is allocated during the week. The midweek days off are Monday to Thursday so you therefore only work 3 of these 4 days): * Monday to Thursday 5:30am to 4:30 pm Friday 5am to 4:30pm Saturday morning 5am to finish (around 12/1pm) Job Types: Full-time, Permanent Starting Salary: £9.25 /hour Job Types: Full-time, Permanent Benefits: * Casual dress * Employee discount * On-site parking Schedule: * 10 hour shift * Day shift Ability to * Tibshelf DE55 5NH (required) Experience: * warehouse: 1 year (preferred) * Food preparation: 1 year (preferred) * Delivery driver experience: 1 year (preferred) * Driving: 7 years (required) Work remotely: * No

Example 2

A busy and fast paced business with great benefits, and plenty of opportunities for career progression join City Plumbing as a Warehouse Assistant/Driver and share our success in a hard-working and friendly environment. The role we're recruiting for: Reporting directly to the Branch Manager, we are looking for someone who is committed to delivering an outstanding level of service, is professional and has drive, energy and enthusiasm. Day to day duties will be varied and range from multi-drop deliveries to picking orders and maintaining housekeeping standards in our warehouse, loading and unloading vehicles, and serving customers at point of contact (when making deliveries, at our branch trade counter or over phone) - providing customer service that is second to none and maximising sales at every opportunity. You will also be an advocate of our Stay Safe culture. It would be great if you had: Previous warehouse and multi drop driving experience and knowledge of the products associated with our industry would be an advantage as is knowledge of geographical location. You will also need an appropriate driving licence. Reference ID: warehousing Job Types: Full-time, Contract, Permanent Salary: per year Additional pay: * Bonus scheme Benefits: * Company events * Company pension * Employee discount * Life insurance * On-site parking Schedule: * Day shift * Monday to Friday COVID-19 considerations: Face masks Work remotely: * No

Example 3

About the Job Here at DPD Local - York, we are looking for enthusiastic people who will work well in our warehouse team. We are looking for a candidate who will work hard, have a good attitude to work, and be able to work well in a team. Key To be able to follow instructions and sort parcels efficiently, whilst taking care to sort the parcels. To work well within a team and help others when needed. Adhere to all company policies and procedures. Key Requirements: A full UK Driving License. Previous warehouse experience isn’t essential. Have a good work attitude. Have a good concept of teamwork. We are happy to offer the following shift pattern: Monday PM Shift 14:30 -19:30 Tuesday to Friday Pm shift 15:00 -19:30 Tuesday to Friday Am Shift 04:00 - 08:30 Saturday Am Shift 04:30 - 08:30 Job Types: Part-time, Permanent

What does a Warehouse Worker do?

Warehouse Workers form part of a warehouse team and can take on a variety of roles. Some Warehouse Workers, for instance, receive incoming shipments which involves quality checking and confirming that everything received was in good order. In contrast, Forklift Operators move incoming goods to assigned storage spaces and transport outgoing goods to a loading dock for shipments. These employees work in a wide variety of settings and handle many different products. The job can range from handling meat in a chilled environment to working with pharmaceutical products in sterile conditions,  or being outdoors for most of the day.

Warehouse Worker skills and qualifications

Apart from handling goods, the job of a Warehouse Worker also involves interaction with people throughout their working day. Whether they’re accepting delivery of shipments, liaising with co-workers or reporting to Warehouse Managers, these employees need good interpersonal skills to succeed at their job. They also require good communication skills, including the ability to actively listen to others and clearly relay information. A successful Warehouse Worker will have various other prerequisite skills and qualifications, which typically include: 

  • Physical strength, fitness and dexterity, as they often have to lift heavy packages or work at elevated heights
  • Excellent team-working skills to effectively collaborate with other members of a warehouse team
  • Ability to work in a fast-paced environment 
  • Computer literacy, including knowing how to use scanners and relevant software programs, such as warehouse management systems
  • Excellent organisational and record-keeping skills to coordinate large volumes of goods
  • Honesty and trustworthiness
  • The ability to work effectively under limited supervision

Warehouse Worker experience requirements

The level of experience a Warehouse Worker needs depends on the position. Employers may be willing to take on candidates with no previous experience for certain positions. In such instances, candidates will typically receive comprehensive on-the-job training. In contrast, other positions, such as Forklift Operators or Material Handlers, require candidates with experience in working with forklifts and other warehouse machinery. Some employers may ask for previous experience in a warehouse setting. This may include experience in dealing with high-volume operations and knowledge of inventory control procedures.

Warehouse Worker education and training requirements

Employers often require that candidates have a few GCSEs, including English and maths, to prove they have the necessary literacy and numeracy skills for the job. Candidates can gain valuable skills and knowledge in this field through a Supply Chain Warehouse Worker intermediate apprenticeship. There are also many professional qualifications these employees can pursue. The Chartered Institute for Logistics and Transport (CILT), for instance, offers many relevant qualifications. These include a Level 2 Diploma in Warehousing and Storage or a Level 3 Award in Warehousing. Forklift Operators will likely need to obtain an FLT license.

Warehouse Worker salary expectations

According to Indeed Salaries, the average salary for a Warehouse Worker in the UK is  £9.86 per hour. Salaries vary depending on factors like location and position.

Job description samples for similar positions

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Warehouse Worker job description FAQs

What are the hours of a Warehouse Worker?

The hours of a Warehouse Worker depend on the operating hours of the company they work for. In general, these employees tend to work long shifts. Working hours often include working evenings, weekends and bank holidays.

Who do Warehouse Workers report to?

Warehouse Workers typically report to a Team Leader, Shift Supervisor or Warehouse Manager.

What type of companies can benefit from hiring Warehouse Workers?

Warehouse Workers work for a wide variety of companies, including retailers and wholesalers, manufacturers, freight and logistics companies and industrial distributors.

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