Indeed Employer Frequently Asked Questions
Take a look at our Indeed for employers FAQs to learn more about how Indeed can help you manage your recruitment from start to finish.
Find all the help and information you need by navigating through the topics below.
Indeed for employers 101
How is Indeed different from other places where I can post jobs?
Indeed is both a job search engine and all-in-one hiring platform. Beyond jobs posted directly by employers, Indeed also aggregates job listings from thousands of sources across the internet, including job boards, company career websites, local news sites, staffing agencies and recruiter listings. Employers can post jobs directly on Indeed for additional features, including screener questions, Indeed Assessments, virtual interviews and more.
Take a look at our article, How to Post a Job on Indeed, for more information about how Indeed works.
Where do jobseekers go after clicking on my job posting?
When a person clicks on your job posting on Indeed, they’ll be able to see the full job description and a button to apply. Candidates can then upload their CV if they’re interested in the role.
Which applicant tracking systems work with Indeed?
Many employers use applicant tracking systems (ATS) to manage online recruitment. For a full list of applicant tracking systems integrated with Indeed, visit our ATS Integrations page.
If you don’t have an ATS, Indeed has technology available at no charge that will allow you to track applicants when advertising on our site. You can manage all candidates that apply within your Indeed Employer Dashboard. In your dashboard, you can review applications, schedule interviews and view recommended candidates. This dashboard is available for all employers that post jobs directly on Indeed.
Is it free to post a job on Indeed?
Most jobs on Indeed can be posted for free.* But if you want a larger number of applicants, sponsoring your job gives your job post better visibility to jobseekers.
*Terms, conditions, quality standards and usage limits apply
What are Sponsored Jobs?
A Sponsored Job is a paid job posting. When a jobseeker searches for a job on Indeed, Sponsored Jobs get better visibility and appear for longer than non-sponsored jobs. Plus, we’ve found that sponsoring has a significant impact on hiring. Sponsored jobs are 5 times more likely to result in a hire*.
Sponsoring a job also unlocks Instant Match, a feature that immediately gives you a list of candidates whose CVs on Indeed match your job criteria as soon as you pay to post. When you see someone who might be a fit, you can invite them to apply.
To learn more about sponsoring a job on Indeed, read our article Sponsored Jobs 101.
*Source: Indeed UK
When should I sponsor my job?
If you need to hire quickly or you’re hiring people for a hard-to-fill position, sponsoring your job can make a huge difference.Here are a few things to consider when deciding if you should sponsor your job:
- If you need to hire someone urgently, sponsoring can help you get more quality applicants in less time.
- If the hiring market is competitive for the role you’re hiring for, sponsoring your job can attract more candidates.
- If you’re hiring in a location with smaller pools of talent (e.g. small town), sponsoring your job can give it a boost so that it’s seen by more people.
How do I sponsor my jobs?
You can post a job directly on Indeed to sponsor it. After adding your job description and other job details, Indeed shows you the price per application* for your specific job title and location. You can reject unqualified applications before you’re charged and stop promoting your job at any time.
*not available to all users
You can also sponsor jobs from your career site or applicant tracking system. We’ll help you decide which jobs to promote and how to budget. Post your job to get started.
You can sponsor your job at any time from your Employer Dashboard. Just click Sponsor Job on the right-hand side of the job you want to sponsor.
How does Indeed calculate price per application for my sponsored job post?
Indeed takes into account your local market conditions as well as the job title and location for your job post. These factors influence the price per application at the specific moment you decide to sponsor your job post.1:37
Will my price per application change in the future, even if I post the same job title?
Yes, the price depends on changing market conditions in your area. You’ll always see the price upfront before sponsoring.
How many jobs should I sponsor?
The number of jobs you should sponsor depends on the role you’re hiring for, your location, how soon you need to hire someone and your hiring budget. We’ll help you prioritise the jobs you should sponsor by location, job title or industry.
How do I know where my Sponsored Jobs will appear?
When people search for jobs on Indeed, they enter keywords relevant to their skills, interests and background. Your sponsored jobs will be displayed in search results when your job title, description, location and other information matches the search terms jobseekers are looking for.
Sponsored Jobs remain prominently displayed in relevant search results for as long as they are sponsored. They don’t fall back in search results over time like free listings do.
How can I measure the results of sponsoring my job on Indeed?
Indeed makes it easy to measure every aspect of their recruitment campaign. With Indeed Analytics, a feature available with Sponsored Jobs, you’ll be able to understand the performance of your jobs across Indeed. Here you can see high-level metrics, such as PPA (pay per application), applications, clicks, application rate and total spend, and determine where to look deeper.
What are Indeed Assessments?
Indeed Assessments are free* and ready-to-use skills tests that can help you home in on great applicants and decide who to contact for an interview. Assessments are designed by a team of Industrial/Organisational (I/O) psychologists and other experts. Applicants can take an Indeed Assessment after they’ve applied for your job.
Examples of Indeed Assessments include Customer Focus & Orientation, Attention to Detail, and Work Style: Reliability. Take a look at our article, Using Indeed Assessments to Administer Candidate Skills Tests, to learn how to make the most of assessments for hiring.
Using Indeed Assessments reduces an employer’s time to hire by 12% on average.**
*Terms, conditions, quality standards and usage limits apply.
**Source: Indeed data (worldwide)
How do I add Indeed Assessments to my job post?
When you post your job on Indeed, the customised screening page will show you relevant assessment/test recommendations from our library of skills tests.
Choose the assessments you’d like applicants to take. You can let Indeed send the assessment(s) to all applicants by selecting the tick box agreeing to the Indeed Assessment Terms. Or if you’d prefer to handpick and invite candidates yourself, you can manually send the assessment to individual applicants after your job post goes live. Learn more about this process here.
Can candidates retake Indeed Assessments?
Candidates can retake an assessment, but only after six months have passed since the last time they took it or if you specifically request it.
How do you prevent candidates from cheating?
Beyond monitoring for online copies of our questions and answers, there are other security precautions in place to help prevent cheating. For example, each Indeed Assessment comes with time limits and displays assessment question text as images. Our online Terms and Conditions also require that all applicants and employers keep assessment content confidential.
How do I view assessment results?
When a candidate completes the test, you’ll receive their score via email. You can also view their score in your Candidate Dashboard. Since all of your candidates take the same assessment for a given job opening (if they choose to take it), you can see how candidates perform in relation to each other.
Indeed Assessments score levels are: Expert, Highly proficient, Proficient, Familiar and Completed. A score of N/A will be given when a candidate has started but not completed an assessment yet.
What are screener questions?
Screener questions let you quickly find out whether or not an applicant meets your criteria upfront. When you post a job on Indeed, we’ll recommend pre-made screener questions to choose from based on your job title. You can also create your own custom questions.
Examples of screener questions include:
- How many years of experience do you have in XYZ?
- Have you completed your GCSEs?
- Do you have a valid [licence type]?
- What percentage of the time are you willing to travel for work?
Candidates must answer your chosen screener questions as part of the application process. As you start to receive applications, you can prioritise high-quality applicants first, filtering your list to identify those that meet your minimum requirements.
Jobs on Indeed with screener questions are 18% more likely to result in a hire.*
*Source: Indeed data (UK), Average over Q2 2021
How do I add screener questions to my job post?
When you post a job on Indeed, the Applicant qualifications page will show you a list of pre-made questions or you can make your own. You can use a variety of question formats like:
- Yes or no
- Short answer
- Multiple choice
- Date or number
- Request for file upload
After you’ve selected the questions you’d like applicants to answer, you can mark must-haves as ‘deal-breakers’. If you mark any screener questions as ‘deal-breakers’, applicants who answered in a way that did not meet your requirements are automatically deprioritised and placed in your Rejected tab. You can review these applicants at any time and move them to Reviewed instead.
Are there any screener questions I’m not allowed to ask candidates?
Do not ask questions that are discriminatory or illegal, personally invasive or otherwise violate the Indeed Site Rules.
What is Indeed CV?
Indeed CV is a CV search engine that allows employers to search for and contact jobseekers open to new opportunities. Our talent database of 16.6 million CVs allows you to find candidates with exactly the right skills and qualifications you’re looking for.
Learn more about Indeed CV by reading our article, How to Search for Qualified Candidates on Indeed CV.
How much does Indeed CV cost?
Indeed CV has simple, flexible monthly plans that you can choose from. Our Standard subscription includes 30 contacts a month for £100 and our Professional subscription includes 100 contacts a month for £250. If you make an annual purchase, you’ll be able to save 20%*
The Standard subscription is best if you’re looking to hire 1–11 people per year, while the Professional subscription is best if you’re hiring 12+ people per year.
You can search the database and see a preview of candidates’ CVs for free, but you’ll need an Indeed account and an active Indeed CV subscription to view full CVs and contact candidates.
*Pricing and offerings will vary by market and are subject to change
How do I purchase an Indeed CV subscription?
Only account administrators can purchase Indeed CV Subscriptions. If you are an account administrator, purchase a subscription by going to https://resumes.indeed.com/purchase. Select the type of Subscription you would like (Professional or Standard) and enter your billing information.
If you have a linked account, please contact your account administrator to get a subscription assigned to you.
Can a subscription be shared among multiple recruiters?
Each subscription can only be assigned to one person at a time, but you can move non-expired subscriptions freely between linked accounts.
When do my monthly contacts expire?
Monthly contacts expire six months after being granted. Contacts are only usable with a non-expired subscription.
How many times can I contact the same candidate?
You can contact the same candidate once in a 30-day period. After 30 days, you can contact the candidate again.
How do I view contact information for jobseekers who have posted their CVs?
You can view a candidate’s contact information once they have replied to your initial message. We protect jobseekers’ privacy until they are ready to engage with employers to provide the best experience for jobseekers.
What is Indeed Interview?
Indeed Interview allows you to conduct live virtual interviews with candidates whenever and wherever you both have time to connect. Interviewing is all done through Indeed and there are no apps to download or links to manage.
Learn more about Indeed Interview by reading our article, How to Conduct a Successful Virtual Interview on Indeed.
Is virtual interviewing on Indeed free?
Yes, Indeed Interview is free* to use for any job you post on Indeed. There is no difference in virtual interview functionality between free and Sponsored Jobs.
*Terms, conditions, quality standards and usage limits apply
Are virtual interviews on Indeed live or pre-recorded?
Indeed Interview is a platform for live video interviewing, which means both the interviewer and the candidate have to be present at the same time for the interview to take place. Once you’re connected, you’ll be able to see and speak with the candidate in real time.
What is Instant Match?
Instant Match is a feature of Sponsored Jobs that immediately gives you a list of candidates whose CVs on Indeed match your job description as soon as you pay to post. When you see someone who might be a fit, you can invite them to connect. Learn more about how Instant Match works.
How does Instant Match work with pay per application pricing?
You’ll only be charged when a jobseeker applies to your invitation and you receive qualified applications that meet your mandatory requirements.
Where do Instant Match candidates come from?
We use the information you share as part of your job description to search the millions of jobseeker CVs on Indeed in order to show you candidates that match your job criteria.
Can I customise the invite message to my matched candidates?
Yes. You can choose to send jobseekers a pre-written, personalised message or customise the content.
How widely used is the Indeed mobile app?
Indeed is the No. 1 job search app (business category) on iPhone and Android in 25+ countries.* Indeed’s mobile app has been downloaded 228M times.** Not only that, but 75% of candidate applications on Indeed are submitted on mobile devices.
*Source: Business Category, SimilarWeb, June 2022
**iTunes and Google Play, June 2022
Will my jobs appear in mobile search results?
Jobs posted directly on Indeed appear in both desktop and mobile search results.
What is Indeed Apply?
If you post your jobs on Indeed directly, your posts automatically include Indeed Apply. Indeed Apply allows you to get applications from mobile jobseekers even if your career website isn’t mobile enabled.
Applicants can easily ‘Apply now’ directly from Indeed’s site or mobile app with their Indeed CV or by uploading a new CV. If you are using Indeed Apply with an Applicant Tracking System (ATS) that integrates with Indeed, the completed application will appear in your Applicant Tracking System as usual. If you aren’t currently using an Applicant Tracking System, you can post your job directly on Indeed.
Employers who accept mobile applications receive up to 4 times as many applicants.*
*Source: Indeed data (worldwide)
Indeed Company Pages
What is an Indeed Company Page?
On Indeed Company Pages, current and past employees can leave ratings and reviews and respond to a survey about what it’s like to work at your company. People who follow your Company Page will also get updates on new content and jobs as they become available, increasing engagement with your employer brand. Indeed Company Pages include more than 500 million ratings and reviews.
Claim your Indeed Company Page to start telling your story, and encourage employees to add photos and reviews.
Why should I claim my company page?
Job seekers who visit an Indeed Company Page are, on average, 2.7 times more likely to apply to a job at that company.*
Claiming your Company Page can attract potential new employees to your jobs. After claiming your Company Page, encourage employees to write reviews and upload photos showing what life is like at your business. The feedback ratings from reviews will appear with search results on organic and Sponsored Jobs, encouraging jobseekers to find out more about your job opportunities and culture.
*Source: Indeed data (worldwide)
What is the difference between Indeed Company Pages and Indeed Company Pages Premium?
Indeed Company Pages is free for all employers and comes with basic branding options. Indeed Company Pages Premium gives you access to more advanced branding and analytics (e.g. videos and images, branded job postings, the ability to filter employee reviews and ratings). Employers can tell their story to 7 times more jobseekers with Indeed Company Pages Premium.*
*Source: Indeed data (worldwide)
How do I claim my Company Page?
If you have an employer account and have posted a job on Indeed, your Company Page will automatically be claimed and tied to your account. You can then start editing and customising your page to start building your employer brand.If you don’t have an employer account on Indeed, you can claim your free Company Page by:
- Go to https://uk.indeed.com/companies and search for your company name.
- Find your Company Page in the search results and click on it.
- Within your Company Page, click the Why Join Us tab next to the Snapshot tab.
- On the right side of the page, click ‘Claim this company page’.
- Click ‘Claim’ on the following page.
Who can edit my Company Page?
Once you claim your Company Page, you can customise your profile with a logo, company description, location, industry, links to your website and social profiles. If you want to claim a Company Page that has already been claimed, contact us.
Can I edit content in the reviews or forum sections?
Reviews are open forums and cannot be edited or moderated by the employer. We only remove a review if requested by the review author or if the review clearly violates our Content Guidelines. We encourage companies to engage reviewers by posting a comment directly on the review. Asking current and former employees to leave reviews is also an effective way to build a positive employer brand on Indeed.
What jobs appear on my Company Page?
Your Company Page will show all of your jobs currently listed on Indeed that meet quality guidelines.
What is Featured Employer?
Becoming a Featured Employer maximises exposure of your company brand and jobs to your ideal candidates Your investment also provides labour market insights, Indeed CV Subscriptions to source candidates, and discounts on new Indeed products.
How do I become a Featured Employer?
Featured Employer is not something you can sign up for. Instead, it’s awarded by Indeed based on factors like the number of open jobs at your company and how much you spend.
The Featured Employer programme may be changed or removed by Indeed at any time, at Indeed’s sole discretion. Contact your Indeed Account Executive to learn more about the spending criteria to qualify for Featured Employer or contact our support team.
What is included with Featured Employer status?
When you’re a Featured Employer, your Sponsored Job shows up on the Indeed search results page with your company logo, which makes it easier for jobseekers to recognise your company. In fact, mobile jobs with a Featured Employer logo have a 15% higher click-through rate.*
You’ll also get access to Hiring Insights, which includes data on salary, top search terms, competitive landscape data and more to help ensure your jobs are competitive.
*Source: Indeed data (worldwide)
How much does Featured Employer cost?
Becoming a Featured Employer requires meeting a minimum monthly spending amount based on the number of jobs you have posted on Indeed.