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    • 100% of service charge goes to the team.
    • Free meal and unlimited non-alcoholic drinks on shift.
    • 50% off food and drink across itison venues with friends and…
    • Proven management experience in a hospitality environment with supervisory responsibilities.
    • In this pivotal role, you will support the General Manager in…
    • Proven management experience with a strong background in supervising teams within hospitality environments.
    • In this pivotal role, you will oversee all aspects…
    • Solid experience in a General Manager or senior hospitality leadership role, covering both front and back of house.
    • 30 days’ paid holiday.
    • Food & Beverage Operations and Events Manager*.
    • We're looking for a dynamic Food & Beverage Operations and Events Manager to lead our food and beverage…
    • Proven supervisory experience in a restaurant or hospitality setting.
    • Proven experience in a managerial role within the hospitality or restaurant industry.
    • Has management experience in hospitality, ideally within a busy restaurant, bar or events venue.
    • This is an exciting opportunity for someone who loves building…
    • General Manager salary from 40k plus gratuity*.
    • Experience in a senior managerial role in a high-volume bar/restaurant.
    • Strong knowledge of the local area.
    • The role takes full accountability for the floor when leading a shift, deputises for the General Manager in their absence, and is central to building a team…
    • Needs to be fully flexible over 7 days.
    • Rota and scheduling responsibilities (scheduling, tagging employees, etc..).
    • Ordering and Stock Management duties.
    • Proven experience in an Operations Manager or senior management role within hospitality.
    • Leading, motivating, and developing departmental managers and wider…
    • Being creative Helping people Analysis & maths.
    • As a Chef and Hospitality Specialist in the RAF, you will plan, prepare and deliver culinary excellence in our…
    • Work closely with senior managers to ensure the smooth running of each event across all departments.
    • Full Time – £34,000-£37,000 (DOE) plus Tronc.
    • As the Assistant Unit Manager, you will be the key to supporting the Unit Manager in the daily operations of a thriving Costa Coffee unit.
    • You should have a genuine passion for delivering excellent customer service and exceeding sales targets.
    • Candidates should be available to work week days and…

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Assistant General Manager
itison
Glasgow G2 8BG
£34,000 - £36,000 a year
Full-time
Apply now

Job details

£34,000 - £36,000 a year
Employee assistance programme, Discounted or free food, Private medical insurance
Full-time
Glasgow G2 8BG

Full job description

Assistant General Manager – Sloans – Full Time (approx. 45 Hours p/w)

We believe life is about the experience and we have great benefits in place to make sure the experience starts with you:

  • £34k - £36k, depending on experience + approx. £5k in tips, there is also the potential to earn bi-annual bonus'
  • 100% of service charge goes to the team
  • Free meal and unlimited non-alcoholic drinks on shift
  • 50% off food and drink across itison venues with friends and family
  • Private medical insurance
  • Employee Assistance Programme to look after your mental wellbeing
  • Complimentary tickets to itison major events
  • 15% off at itison.com
  • Taxi contribution for anyone working past 1am
  • Enhanced Maternity & Paternity
  • Team Incentives including Employee of the Month
  • Two fully paid socials a year
  • Fully funded external training courses
  • Great work/life balance with a rota that can suit varied shift patterns
  • Great opportunities to develop and progress

About the Role
As Assistant General Manager, you’ll lead the team to deliver consistently excellent customer service & experiences, across a varied offering, from day-to-day bistro and bar service, outdoor dining to 100-cover weddings, private dinners, and large-scale functions and internal events.

This is a hands-on leadership role where you’ll be responsible for one of Glasgow’s most unique venues, loved by locals and tourists alike, with a full programme of events and a high volume of sales.

You will support the General Manager to:
  • Oversee the day-to-day venue operation across multiple service areas, leading from the front to deliver high-quality customer service, food and drink during busy services, weddings, events and private dining.
  • Manage a complex, high-volume operation, balancing the demands of the bar and bistro, outdoor spaces and large functions while maintaining consistency and standards.
  • Maintain exceptional organisation, with a strong focus on preparation, planning and forward-thinking to ensure seamless operations.
  • Train, coach and develop your team, building a positive, high-performing venue culture.
  • Demonstrate effective cost management showing a solid understanding of budgets, KPI’s and creating rotas whilst managing team cost.
  • Take responsibility for training the team & maintaining the high standards that are in place
  • Display a strong knowledge of compliance management such as licensing, risk assessments and health & safety procedures.

About the Venue
Our city's oldest bar & restaurant set over three stunning floors; a sold-out ceilidh every Friday night, weddings booked in to our Grand Ballroom through till 2028, an amazing weekly in-house event programme complete with cinema night, our own macaroni appreciation club (SMAC!) and a beautiful outdoor heated courtyard; Sloans has been at the centre of Glasgow life since 1797.

Loved by locals and tourists for centuries and with a refurbishment and new concept launching for the First Floor, Sloans is busier than ever and continuing to grow. We’re looking for an Assistant General Manager that is ready to rise to the challenge and help shape what comes next.

This role would suit someone in an existing AGM role, looking for an exciting change, or a strong/experienced Restaurant/Bar Manager looking for their next step up.

About You
At Sloans, our mission is to create memorable experiences for every guest and we’re looking for an Assistant General Manager who shares that passion and thrives in a dynamic, high-volume environment where no two days are the same.

We are looking for someone who:
  • Is up for a challenge and ready to hit the ground running
  • Is confident delivering consistent, high-quality customer service in a high-volume environment, including 100-cover weddings, private dinners, and large-scale functions.
  • Leads by example, communicates clearly and builds strong relationships within their team.
  • Is reliable, hardworking and flexible, with a practical, hands-on approach to venue leadership.
  • Has a mature and caring approach to team management but has a no-nonsense approach to dealing with issues.
  • Pays close attention to detail and is comfortable following processes and paperwork, from rotas, to ordering and KPI management. Full training on systems will be provided.


About the Process
If you think this sounds like the right role for you, then we would love for you to apply. If we like your application, we will be in touch to arrange an interview with you.

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