hotel manager jobs

Let your passion for discovery become a career. Explore, discover, share, and inspire at St. Pancras London

The St. Pancras London, Autograph Collection is distinctly iconic and an architectural masterpiece that celebrates both heritage and innovation. Housed in one of London's landmark buildings, it is where modern lifestyle and luxury experiences create new stories built upon those from the past.

Position Summary:

As Director of Sales, you lead the property’s segmented sales efforts and deliver revenue, market share, guest satisfaction, and financial objectives. You oversee daily sales activities, implement strategies for group, transient, and catering segments, and align them with brand initiatives. The role requires building long-term client relationships, partnering with Revenue Management to optimise pricing and mix, managing key segments, and supporting all sales channels. You lead a high-performing team, develop talent, and ensure compliance with Marriott International policies.

Responsibilities: Here's what your journey with us entails

• Develop and execute segment sales plans to achieve revenue and market share goals.
• Lead and coach the sales team; set booking goals and manage performance.
• Manage key segments including Diplomatic, Consortia, Incentive, Leisure, Business Travel, and Meetings.
• Partner with Revenue Management on pricing, forecasting, mix, market adjustments, and revenue actions.
• Use sales systems to analyse trends and implement actions to achieve room and catering targets.
• Collaborate with Market Sales, the London Sales Office, Global Sales, and electronic lead channels; participate in sales calls to acquire and close business.
• Approve catering space releases with Event Management and support hotel promotions.
• Manage budget planning, wages, expenses, the 0470 statement, and sales incentive and bonus programmes.
• Ensure compliance with brand sales processes and policies; perform other duties as required.

What is in it for you:

In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:

• 31 days holiday (including Bank Holidays), with increasing entitlement based on length of service.
• Annual Bonus determined by personal and business performance.
• Private Medical Health coverage.
• Pension scheme participation.
• Life Assurance coverage.
• Annual Performance Review pay adjustments.
• Complimentary Gym and spa access.
• Free meals while at work.
• Dry-cleaning service availability.
• Complimentary enrolment in BenefitHub, granting unlimited deals from various retailers and more.
• 50% discount at any of the St Pancras outlets.
• Marriott Discount Card offering benefits on hotel stays, room upgrades, gift shop purchases, and F&B across 130 countries.
• Travel ticket season loan.
• Cycle to work scheme.
• Employee Assistance Programme access.
• Comprehensive Training and Development programme participation.
• Awards and recognition celebrations, among many other benefit

Join Our Team: Ready to be part of a dynamic team dedicated to shaping the future of luxury hospitality? If you thrive in a fast-paced environment and are passionate about making a difference, we want to hear from you.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.