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    • Knowledge of reservation systems and hotel management software.
    • Proven experience in hotel reception or front desk roles.
    • Checking guests in and out of the hotel, allocating rooms and handing out keys.
    • We are currently recruiting for a Hotel Receptionist who has the ability to…
    • The successful candidate should have proven past experience in a similar position and be able to demonstrate excellent customer service; administrative; IT and…
    • One years' experience working in a hotel reception position.
    • Working within the Front Office team you will achieve a high standard of customer care, creating…
    • Greet guests warmly and register them for their stay.
    • Handle check-ins, check-outs and process reservations.
    • Process payments and issue receipts.
    • The ideal candidate will have 1+ years reception experience within a luxury hotel setting.
    • As a receptionist you will be the first point of welcome for our…
    • Candidates must have a proven track record of reception duties, hotel accommodation sales, be incredibly organised, methodical, have an outstanding attention to…
    • Adheres to all hotel policies.
    • Ensure that the service offered to guests at all times is memorable.
    • Good communication with all departments.
    • Promoting hotel facilities, services, and local attractions.
    • Discounts on hotel stays and dining for you and your loved ones.
    • The ideal candidate will serve as the first point of contact for clients, providing exceptional customer service and ensuring smooth daily operations.
    • Experience with hotel booking, reservation, or property management systems is desirable.
    • Previous experience in a hotel reception, front office, or guest…
    • The successful receptionist will be passionate about customer service and ideally have experience from a hospitality setting, within a receptionist role.
    • Upholding compliance with hotel policies and health safety standards.
    • Discounts on hotel stays and dining for you and your friends.
    • You’ll be responsible for:
    • We offer an excellent package for our Hotel Receptionist including -*.
    • We need an individual who enjoys working with people and can effectively communicate both…
    • You will have good planning and organisational skills and ideally have previous experience within the hotel industry.

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Job Post Details

Hotel Receptionist - job post

Glenmoriston Hotel
20 Ness Bank, Inverness IV2 4SF
£24,420.00 - £35,084.08 a year - Full-time

Job details

Pay

  • £24,420.00 - £35,084.08 a year

Job type

  • Full-time

Location

20 Ness Bank, Inverness IV2 4SF

Benefits

Pulled from the full job description

  • Employee discount
  • Free parking
  • Store discount
  • Discounted or free food
  • On-site parking

Full job description

Company Overview

The Glenmoriston Town House Inverness is a renowned luxury boutique hotel located in the heart of the city, offering exceptional service and stylish accommodations. Committed to providing memorable experiences, we celebrate Scottish hospitality and elegance.
Summary

We are seeking a dedicated Hotel Receptionist to join our team at The Glenmoriston Town House Inverness in Inverness. In this role, you will be the first point of contact for our guests, ensuring their stay is comfortable and memorable. Your contribution will help uphold our reputation for service excellence.
Responsibilities

  • Greet and welcome guests warmly upon arrival.
  • Manage guest check-in and check-out procedures efficiently.
  • Handle guest inquiries and provide information about hotel services and local attractions.
  • Maintain accurate reservation records and assist with booking modifications.
  • Coordinate with housekeeping and maintenance teams to ensure guest satisfaction.
  • Answer phone calls professionally, demonstrating excellent phone etiquette.
  • Support multilingual guests with language assistance as needed.
  • Uphold high standards of hospitality and guest service throughout all interactions.
  • Qualifications
  • Proven experience in hotel reception or front desk roles.
  • Excellent communication skills in English; multilingual abilities are a plus.
  • Strong organizational skills and attention to detail.
  • Friendly, professional demeanor with a passion for hospitality.
  • Ability to handle multiple tasks efficiently in a fast-paced environment.
  • Knowledge of reservation systems and hotel management software.
  • Flexibility to work various shifts as required.
  • A positive attitude and commitment to delivering outstanding guest experiences.
  • Call-To-Action

If you are passionate about creating exceptional guest experiences and want to be part of a prestigious hotel that values elegance and service, we invite you to apply now. Join us at The Glenmoriston Town House Inverness and help craft unforgettable moments for our guests.

Pay: £24,420.00-£35,084.08 per year

Benefits:

  • Discounted or free food
  • Employee discount
  • Free parking
  • On-site parking
  • Store discount

Work Location: In person

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