hotel receptionist jobs in Glasgow
View similar jobs with this employerHomes for StudentsGlasgow G2- Employee discount
- In this role, you will provide a warm and friendly meet and greet service, reception support, and help desk assistance.
- Quick and efficient learning ability.
View similar jobs with this employerMotel One GlasgowGlasgow G1- Employee discount
- Have an excellent sense of quality and service, as well as hosting skills and a passion for the hotel industry.
- Cash transactions and cashing up.
- Britannia hotels No2 LimitedGlasgow G2 4PP
- Referral programme
- Employee discount
- Company pension
- Transport links
- Friends and family hotel stay discounts.
- Looking after hotel security and guest requirements overnight.
- This modern hotel with 278 rooms offers easy access to…
- TravelodgeDumbarton G82 2TZ
- Employee discount
- Company pension
- Your job will be to welcome the guests to the hotel, checking them in, doing cash and banking procedures, regular fire & safety walks and even helping the wider…
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- IBISGlasgow
- Hours: Full Time - 169hours per month.
- Flexible and always ready to assist at any stage of the guests’ stay, from check-in to check-out and everything in…
- View all IBIS jobs - Glasgow jobs - Night Team Member jobs in Glasgow
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- ADAGIOGlasgow
- Welcome all guests with your warm smile & friendly character.
- Use your own initiative to create personalised & memorable stays for all guests and colleagues.
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- HiltonGlasgow
- Employee stock purchase plan
- Annual leave
- Employee discount
- Employee assistance programme
- Promote hotel offerings: Share marketing materials and encourage use of hotel services and programs.
- Incredible travel perks – Enjoy 110 nights of deeply…
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- Mercure Glasgow CityGlasgow
- Employee discount
- Employee assistance programme
- Paid volunteer time
- Additionally, some experience with hotel management software systems such as Opera or Fidelio will be an added advantage.
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- Aimbridge Hospitality EMEAHamilton
- Employee discount
- Employee assistance programme
- Free parking
- An ability to work well in a team and collaborate with other staff members to provide excellent service to guest, being agile in your ability to support…
- Aimbridge Hospitality EMEAHamilton
- Employee discount
- Employee assistance programme
- Free parking
- An ability to work well in a team and collaborate with other staff members to provide excellent service to guest, being agile in your ability to support…
- Glasgow Marriott HotelGlasgow G3 8RR
- Employee discount
- Free parking
- Explore the world with discounted stays at 10,000+ Marriott hotels globally.
- Create a warm, welcoming environment for all Leisure Club members and hotel guests.
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- Radisson Hotel GroupGlasgow G3 8HL
- Employee discount
- You will supervise our front office team and lead by example, ensuring all aspects of the guest journey and experience are delivered to the highest level.
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- Hotel Co 51Glasgow G3 8PY
- As a Night Receptionist in Courtyard by Marriott Glasgow SEC you will be responsible for the preparation and disposition of all Night Audit work as well as all…
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- Hotel Co 51Glasgow G4
- Employee discount
- Company pension
- Discount on Food & Beverages at Marriott hotels worldwide.
- Good knowledge of the hotel facilities and services we offer.
- First point of contact for our guests.
- Hotel Co 51Glasgow G3 8HB
- Employee discount
- Company pension
- Discount on Food & Beverages at Marriott hotels worldwide.
- Knowledge of hotel systems such as Opera and/or Micros.
- Operate Food & Beverage outlets the Moxy way.
Spa Receptionist
Often replies in 2 daysCameron HouseDunbartonshire- Employee discount
- Free parking
- Company pension
- Discounted or free food
- Shift pattern: shift typically between 6.30am and 9.30pm.
- Hours per week: 40 hours per week 5 days from 7 and includes weekend working.
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Job Post Details
Resident Services Assistant - job post
Job details
Pay
- £27,476.80 a year
Job type
- Full-time
Shift and schedule
- Monday to Friday
Location
Benefits
Pulled from the full job description
- Employee discount
Full job description
Are you ready to make your mark on the vibrant world of student accommodation? Are you passionate about providing exceptional customer service? If so, we have an exciting opportunity for you to join our team at St Vincent Street as a Resident Services Assistant working 40 hours per week, 9.30am to 6.00pm Monday to Friday.
At Homes for Students, we are dedicated to creating a positive and supportive environment for our students. We value integrity, being a force for good, supporting one another, and fostering connections. As a Resident Services Assistant, you will play a vital role in upholding these values and putting students first.
In this role, you will provide a warm and friendly meet and greet service, reception support, and help desk assistance. You will also contribute to various back-office functions, providing administrative support to the operations team and General Manager. From supporting open days, intake days, and departures to assisting students, visitors, and external contacts on a day-to-day basis, you will ensure a seamless and enjoyable experience for all.
As the ideal candidate, you will excel at delivering cheerful and attentive reception services to students and visitors, consistently maintaining the highest standards of customer care. You will act as a role model for excellent service delivery, inspiring others through your dedication and professionalism.
Your responsibilities will include handling customer and visitor inquiries via email, website, telephone, and in person, providing accurate and appropriate advice and information. Operating a professional helpdesk and telephone service, you will promptly and helpfully respond to student queries.
To succeed in this role, you should possess excellent IT skills, exceptional customer care abilities, and strong communication and interpersonal skills. Understanding and meeting the needs of students will be crucial, and your ability to stay organised in a busy and diverse role will be vital. As a skilled problem solver, you will be responsible for addressing and resolving any complaints that arise.
Person Specification:
- Exceptional customer service skills, always displaying a helpful and patient attitude
- Experience using Microsoft Office software
- Quick and efficient learning ability
- Proficient in presenting information accurately, professionally, and appropriately
- Experience prioritising workload to meet competing deadlines without close supervision
- Team player with a flexible approach
- Previous customer service experience is desirable
What's on offer:
- Generous holiday package of 25 days, plus bank holidays, to recharge and enjoy life outside of work.
- Access to a range of exclusive retail discounts to make your money go further.
- Take your special day off! Enjoy your birthday with a well-deserved break from work.
- Stay active and eco-friendly with our cycle-to-work scheme.
- Make a difference in the community with 2 charity days per annum.
- Opportunity to work towards a nationally recognised qualification.
At Homes for Students, we believe in equal opportunities and inclusivity. We are proud members of Inclusive Employers, and we value the growth and learning that comes from a diverse team. We encourage applications from candidates of all backgrounds and communities, and we are open to discussing any reasonable adjustments you may require.
If this sounds like the perfect role for you and you possess the necessary skills, knowledge, and experience, we would be thrilled to hear from you. Join our team and make a difference in the lives of students!