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hotel receptionist jobs in Leeds

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    • As part of our team, you'll play a vital role in ensuring our holiday homeowners and guests receive a warm welcome, contributing to the exceptional experience…
    • Friends and family hotel stay discounts.
    • 50% discount off food and drink if staying at one of our hotels.
    • Significant staff discount rates when staying at one…
    • YHA York, 42 Water End, Clifton, York, North Yorkshire, YO30 6LP.
    • Minimum 15 hours per week.
    • £12.71 per hour (applies to all, including those under the age of…
    • Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling.
    • Dealing with payments (credit cards and cash.
    • As a Nights Reception, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with…
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    • Know all of the Spa Lounge Food & Beverage menu, enabling you to assist with any guest queries.
    • Take a leadership role in engaging with guests and team members…
    • Provide guidance and support to the Reception team, helping them to achieve their potential and accomplish overall departmental objectives.
    • Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling.
    • Employee benefit card offering discounted rates at…
    • Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling.
    • As a Reception Team Leader, you will take care of…
    • We're adding to our team to help cover busy periods and need a Guest Service Assistants on a casual basis, in return for a competitive salary of £12.71* per…
    • Competitive Industry pay (Hourly + Tronc).
    • A Management Career Development Program, which includes online and practical assessments.
    • Promote hotel services: Use up-selling techniques to recommend hotel amenities and maximize room and service revenue.
    • Free and healthy meals when on duty.
    • Greet and escort guests to rooms.
    • Open doors and assist guests/visitors entering and leaving property.
    • Inform guests of property amenities, services, and hours…
    • Help the hotel meet brand standards and company goals by delivering outstanding service every shift.
    • Discounts on hotel stays and a variety of major retailers,…
    • Help the hotel meet brand standards and company goals by delivering outstanding service every shift.
    • Discounts on hotel stays and a variety of major retailers,…

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Job Post Details

Holiday Receptionist (PHHLREC) - job post

Park Holidays UK
2.9 out of 5 stars
Yorkshire
£12.71 an hour - Part-time
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • £12.71 an hour

Job type

  • Part-time

Location

Yorkshire

Benefits

Pulled from the full job description

  • Referral programme
  • Employee discount
  • Employee assistance programme
  • Company pension
  • Discounted gym membership

Full job description

Compensation: £12.71 per hour
Weekly Hours: 24


Looking for a rewarding career in the holiday park industry? Park Holidays UK is one of the leading holiday park operators, offering exciting opportunities in a fun and dynamic environment. Whether you're passionate about customer service, hospitality, or outdoor adventures, we have a role for you. Join our team and be part of creating unforgettable holiday experiences!


Overview

Park Holidays UK is looking for a dynamic and dedicated Holiday Home Receptionist to join our team. This exciting role offers the chance to grow within one of the largest holiday park providers in England, Scotland and Wales. As part of our team, you'll play a vital role in ensuring our holiday homeowners and guests receive a warm welcome, contributing to the exceptional experience that Park Holidays is known for.

Job Duties

  • Providing exceptional after-sales service to caravan owners, ensuring their needs and expectations are met and exceeded.
  • Welcoming potential holiday homeowners, handling their inquiries efficiently.
  • Maintaining the reception area, ensuring it is clean, well-organised, and stocked with brochures and promotional materials.
  • Acting as a key point of contact between holiday homeowners and park management, helping to foster strong relationships and enhance owner satisfaction.
  • Assisting the sales team by preparing advertisements, updating stock information on the company website, and supporting sales appointments as needed.
  • Upholding all company policies and procedures.
  • Taking the initiative to suggest and implement improvements to enhance the overall customer experience.

Requirements

  • A flexible approach to work, with the ability to adapt to various tasks and changing situations.
  • Maintain and improving high standards of customer service.
  • Excellent PC skills, with the ability to navigate company systems and update online resources.
  • Strong organisational and communication skills to manage appointments and effectively liaise with customers and team members.
  • The ability to work under pressure and meet deadlines in a fast-paced environment.
  • Ability to maintain confidentiality and discretion in all dealings with customers and company information.
  • Self-motivation and the ability to work independently as well as part of a team.
  • This role is subject to a Basic Disclosure and Barring Service (DBS) check.

Benefits

At Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members — it’s one of the key things that sets us apart.

We’ll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development.

Employee Benefits at Park Holidays UK include:

  • Generous discount on holidays across our parks
  • Discount at all restaurants on park for you and your family
  • Free premium eye test voucher
  • Comprehensive Employee Assistance Programme offering counselling, retail discounts, and more.
  • Discounted gym memberships
  • Employee referral scheme
  • Sales referral scheme
  • Free expert mortgage advice
  • Company pension scheme


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