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    • Preferred: Guest services or hospitality experience, including hotel experience, is advantageous; being bilingual or multilingual can also help you support…
    • Confidence using computer systems, with previous reservations or hotel management system experience desirable.
    • Part time hours would be considered.
    • Providing information about the hotel and local area.
    • Previous hotel or hospitality experience is preferred, but training can be provided for the right person.
    • Friends and family hotel stay discounts.
    • Have your previous roles been in a hotel/resort of a similar size (150 rooms plus)?
    • Previous hotel or hospitality experience is highly preferred, demonstrating familiarity with guest services and hospitality standards.
    • Assist guests with information about the hotel, spa and local area.
    • Work closely with colleagues across all hotel departments to ensure a seamless guest…
    • Responsible for managing hotel guests queries and reservations.
    • As a Receptionist, you’ll welcome visitors, manage incoming calls and support the smooth running…
    • Welcome customers and visitors in a professional, friendly manner.
    • Answer and direct incoming phone calls.
    • Raise job cards accurately and efficiently.
  • View similar jobs with this employer
    • We are looking for a warm, professional and service-minded Front of House Receptionist to create an exceptional first impression within a premium commercial…
    • In this vital role, you will be the first point of contact for visitors and callers, ensuring a positive and professional experience.
    • Previous experience working in a similar environment would be ideal as would experience of hotel/spa booking systems and other IT systems.
    • Exclusive Discounts – Enjoy 30% off food, drinks and retail, discounted leisure membership and reduced rates on hotel activities.
    • Promoting hotel facilities, Milly’s Bistro, private dining and local attractions.
    • You’ll report to the Reception Manager and work closely with the wider hotel…
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    • Worldwide hotel discounts: Enjoy discounted stays at Accor hotels around the world.
    • Handling reservations: Making hotel and restaurant bookings and assisting…
    • Confidence using hotel management systems (Opera experience desirable).
    • Operate the hotel's telephone and communication systems efficiently.

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Job Post Details

Reception Team Member - Part Time (3 Months FTC)
Ealing W5 5ST
£12.21 an hour
Part-time

Job details

£12.21 an hour
Employee discount, Company pension
Part-time
Ealing W5 5ST

Full job description

Come and join our amazing team at Travelodge London Ealing as a Reception Team Member on a Part Time contract, be part of a Fun, Energetic and family feel team with flexible working to suit everyone. No experience required for this role, we can coach and teach you everything you need to know!


Just some of the benefits:

  • Fun friendly environment
  • 50% discount on rooms plus food and drink, as well as friends and family discount.
  • £50 Travelodge voucher on each work anniversary
  • Pension scheme totalling 8% (employer contribution 3%)
  • Discounts off many high street retailers and mobile phone providers such as Vodafone.
  • Opportunities to develop into Management roles through our ‘Aspire Programme’
  • Opportunity to earn more through our Team member incentive schemes


We have regular rewards and recognition activities such as ‘FAB Fridays’ and ‘Housekeeping Heros’. Your job will be to welcome the guests to the hotel, checking them in, doing cash and banking procedures, regular fire & safety walks and even helping the wider teams when needed.


If you feel you would enjoy a Reception role with us here at Travelodge then please click ‘apply’ now. We’d love to hear from you.

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