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    • Social Housing Complaints Officers x 5.
    • 3 month contract (potential for further extension).
    • £16.41 per hour plus holiday or £21.35 per hour Umbrella.
    • View all BRC Jobs jobs - Remote jobs - Housing Officer jobs in Remote
    • Salary Search: Housing Complaints Officers salaries in Remote
    • This is a varied and interesting role which will develop your skills, knowledge and experience within the social housing sector.
    • Salary Range (£ pro rata for part time roles).
    • Bedford Borough Council is unable to offer visa sponsorship for this role.
    • Full time monday to Friday.
    • Develop appropriate housing solutions in line with HEART policies and relevant legislation.
    • Deliver a range of housing adaptations and solutions to meet…
    • We may conduct our interviews in person or using Microsoft Teams for video calling.
    • All you need is a device with a camera and access to the internet.
    • The successful applicant will interview and advise effectively persons at risk of homelessness or in housing need so that wherever possible homelessness is…
    • As Housing Solutions Strategic Lead, you will provide leadership for housing advice, homelessness prevention, rough sleeping services, temporary accommodation,…
    • The role will also contribute to developing new opportunities and initiatives to ensure the continued effective delivery of affordable homes and regeneration…
    • 20 days paid leave and 12 statutory days, Occupational sick pay/maternity pay, Contributory pension scheme, Training and Development Opportunities.
    • Relevant customer service, housing or retrofit training or qualifications are desirable but not essential.
    • Knowledge of social housing and the roles of Retrofit…
  • View similar jobs with this employer
    • This is a hands‑on, visible role with real accountability, suited to someone confident operating across the full housing management lifecycle, wider housing…
    • Experience working within community development, employability, housing, health, wellbeing, public health or voluntary sector services.
    • Experience using housing management or workforce scheduling software.
    • Maintain accurate records using scheduling and housing management systems.
    • Experience of working in social housing or another customer-focused organisation would be an advantage, but we welcome applications from people with relevant…
    • Good understanding of the regulatory framework for social housing and housing related legislation.
    • Awareness of regulatory consumer standards within social…

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Job Post Details

Operations Manager - Social Housing
GNA Group
London E15
£55,000 - £60,000 a year
Permanent, Full-time

Job details

£55,000 - £60,000 a year
Permanent, Full-time
London E15

Full job description

We are looking for an Operations manager within Social Housing Property Services to ensure the effective and efficient delivery of the contract in a way that is financially viable. you will be managing a team of Supervisors, Administrators and Resident Liaison Officers to ensure contractual expectations are met along with responsibility for training and development of employees.

 Responsibilities

  • To work in partnership with the clients to exceed operational and business expectations. Overall responsibility for management and motivation off full time staff and contractors.
  • Liaise and develop relationships with the client's representatives and resident groups.
  • Monitor progress of the contract to ensure the completed works are correct and to the agreed specification standard.
  • Monitor quality, safety and environment and promote a safety culture within the business unit.

 Requirements:

  • Strong management skills and the ability to motivate a team at all levels.
  • Understanding of all principles within contract management.
  • The ability to adapt to busy workload.

Salary: £55,000 - £60,000

Job Types: Full-time, Permanent

Pay: £55,000.00-£60,000.00 per year

Work Location: In person

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