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Job Post Details

Claims Broker - job post

International Professional Risks Europe
London EC3M 5JF
Permanent, Full-time

Job details

Job type

  • Permanent
  • Full-time

Location

London EC3M 5JF

Benefits

Pulled from the full job description

  • Referral programme
  • Sick pay
  • Gym membership
  • Life insurance
  • Language training provided
  • Company pension
  • Discounted or free food

Full job description

Job Summary
We are seeking a detail-oriented and organised Claims Broker to join our team. The successful candidate will be responsible for managing insurance claims, liaising with clients and insurers, and ensuring efficient processing of claims. This role offers an excellent opportunity for individuals with clerical experience and strong organisational skills to contribute to a professional and dynamic environment.

Responsibilities

  • Process claims for Delegated Authority and Facultative business
  • Monitor claims lifecycle, handling issues and responding to client enquiries
  • Use ECF, CLASS and other relevant Lloyd’s systems effectively
  • Broker claims files into the London market
  • Correspond with insurers, local brokers and clients in a professional manner
  • Reconcile paid claims against bordereaux
  • Update and maintain electronic records accurately
  • Handle and respond to Bureau / XIS queries
  • Provide technical support to other team members
  • Liaise with clients, local producers, Coverholders, loss adjusters and insurers
  • Deliver accurate and timely responses to client correspondence, meeting agreed service standards
  • Provide back-up broking support during periods of staff shortage or high workload
  • Ensure compliance with all internal policies, external regulations and statutory requirements
  • Organise, manage and maintain an efficient and compliant archiving system
  • Support colleagues within the technical department with any activities as required

Benefits:

  • Canteen
  • Company pension
  • Discounted or free food
  • Gym membership
  • Language training provided
  • Life insurance
  • Private medical insurance
  • Referral programme
  • Sick pay

Education:

  • Bachelor's (preferred)

Experience:

  • claims broking for Lloyd's Broker: 5 years (required)
  • ECF: 5 years (required)
  • CLASS: 5 years (required)

Work authorisation:

  • Regno Unito (required)

Location:

  • London EC3M 5JF (required)

Work Location: In person

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