it support desk jobs

Job overview - The Receptionist will be the first point of contact for the office, representing the brand with professionalism and service excellence. The role goes beyond traditional front desk responsibilities and requires strong multi-tasking, adaptability, and ownership across administration, coordination, and basic office support functions. This position will report to the Office Manager and work closely with regional teams to ensure a seamless experience for employees, partners, and guests.

Front Desk and Guest Experience

• Manage reception duties including welcoming visitors, handling phone calls, and supporting meeting room scheduling.
• Provide a premium hospitality experience consistent with global standards, ensuring guests feel supported, informed, and professionally hosted.
• Maintain a polished and organized reception area that reflects brand image and operational discipline.

Administrative and Office Support

• Support general office administration including documentation handling, scanning, filing, courier management, and mail distribution.
• Assist in procurement of office supplies, pantry items, and stationery with timely restocking.
• Support the Office Manager with daily operational tasks and workflow coordination.

Meeting and Event Coordination

• Assist in preparing meeting rooms, arranging refreshments, and coordinating logistics for internal and external meetings.
• Support coordination for small scale events, partner visits, and roadshow engagements as required.
• Liaise with service providers (catering, couriers, maintenance) to ensure timely service delivery.

HR, IT and Onboarding Support

• Assist with preparing onboarding kits, access cards, seating arrangements, and asset allocation for new joiners.
• Support basic IT coordination such as logging tickets, arranging hardware with vendors, and ensuring meeting room equipment is operational.
• Maintain updated staff lists, visitor logs, and shared administrative trackers.

Facilities and Vendor Coordination

• Raise and follow up on maintenance requests with building management and service vendors.
• Monitor pantry, cleaning, and office hygiene standards in collaboration with outsourced providers.
• Track consumables, office expenses, and petty cash submissions.

Multi-Tasking in a Lean Environment

• Step in to support ad hoc tasks across departments due to the lean nature of the office.
• Take ownership of time sensitive operational needs during peak periods or when colleagues are traveling.
• Demonstrate flexibility in performing responsibilities outside the traditional receptionist scope when needed.

Language requirements: English and Arabic Fluent

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Pay: £30,000.00-£35,000.00 per year

Benefits:

• Bereavement leave
• Company pension
• Enhanced maternity leave
• Paid volunteer time
• Referral programme

Language:

• English (preferred)
• Arabic (preferred)

Work Location: In person