itil change manager jobs

Location: Newbury + Hybrid
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working Hours: Full time 37.5 hours per week – Monday to Friday

Hybrid

We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.

Who We Are

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.

We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.

Why VodafoneThree

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.

We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.

Join our Technology team and push the boundaries of tech to make a better world today and create the ground-breaking products and services of tomorrow.

What you’ll do

Role purpose
The purpose of the role is to:

• Ensure Security is embedded in Network Infrastructure (Mobile and Fixed Line) including planning, designing, and building phase
• Define technical security controls for efficient implementation
• Ensure compliance with Legal and Regulatory requirements
• Fulfil Key Customers obligations and Stakeholders expectation
• Ensure security architecture activity is timely delivered to support other technology and business functions
• Contribute to, define and assess complex design proposal

As the Security Architect SbD Networks you will be required to develop and document end-to-end security architecture that will protect the network infrastructure from the significant and persistent cyber security threat to which VodafoneThree is exposed to.

You need to ensure security architecture is developed adequately to protect the availability, confidentiality and integrity of network infrastructure assets and the customer services provided by these assets.

The security architect is required to develop this architecture in conjunction with Group and European region technical architects and influence them to support the UK position. This architecture and ability to influence senior technical stakeholders across the group will underpin attaining and retaining of business-critical certificates and legislative obligations.

Key functions of this role are:

• A senior member of the Secure by Design Networks Team
• To review telecoms project designs and architectures against the company’s cyber security policies and to communicate this to project teams
• To assess project designs against requirements, including the UK Telecommunications Security Act (TSA)
• Line reporting to the Secure by Design Manager (Networks)
• Guiding and embed effective security controls into Network architectures
• Provide Cyber Security guidance, design input and design review/assessment of complex changes
• Specify and scope security penetration testing of complex designs, and ensure that identified vulnerabilities are remediated
• Identify Cyber Security risks and ensure that these are managed effectively
• To assist members of the Secure by Design Networks team with understanding of designs
• To provide leadership, updates and guidance for cyber control implementation and their ongoing assessment and improvement

Who you are

Please note: Enhanced vetting may be carried out for this role.

• Educated to degree level and/or equivalent technical experience (preferably 7+ years) with a proven track record of delivering complex cross-domain Networks/IT solutions architectures/designs in the telecommunications industry
• 5 years of experience in Cyber Security role
• Knowledge of common information technology management / compliance frameworks such as ISO/IEC 27001, SOC 2, SOX, ITIL, COBIT, and NIST
• Knowledge of legal, regulatory and privacy requirements, such as Personally Identifiable Information (PII) Protection and Payment Card Industry (PCI)/Data Security Standard
• An ability to think strategically and drive change
• A deep understanding of Tech Security risks and mitigating solutions
• A diverse security background with knowledge in several areas including: layered security architecture, telecoms specific architectures, internet protocols, firewalls and network segmentation, VPN technologies, SD-WAN, anti-malware technologies, risk and vulnerability assessments and compliance
• Demonstrable and recent track record of delivering security controls that span multi-disciplinary areas across Enterprise domains in large telecommunications environments
• Sound overall knowledge of fixed and mobile network architectures and methodologies to secure them
• Practices and methods of enterprise architecture and security architecture
• Network security architecture development and definition
• Strong organisational skills
• Ability to work under time and resource pressure
• An ability and desire to communicate and work with a broad and senior set of stakeholders
• A customer-focused, responsive, and transparent attitude
• An industry security certification. CISSP is strongly preferred
• An Architecture qualification (TOGAF) is desired
• An industry network certification (CCNA, CCNP) is desired

Worried that you don’t meet all the desired criteria exactly?
We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What we offer

We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.

Need to Know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-us/) for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.

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