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Academic Administrator

Physis Scotland
EdinburghHybrid work

Location

Edinburgh

Benefits
Pulled from the full job description

  • Work from home

Full job description

Physis Scotland is well established Counselling & Psychotherapy training Institute in the heart of the West End of Edinburgh. We deliver a busy, thriving programme of online and in-person qualifications, with a speciality in Transactional Analysis training.

An opportunity has become available for a part-time (30 hours) Administrator to join our close-knit team. This is a self-employed position, offering great flexibility and hybrid working. This role would suit someone with excellent people-skills, strong office experience and an interest in Counselling & Psychotherapy.

We would especially value hearing from candidates who have a background in HR administration, Microsoft Office expertise and/or working within the adult training and education sector.

The Administrator role will provide comprehensive administrative support for the full range of Counselling & Psychotherapy training courses, as well as for our marketing and publicity activities.

We invite applications by a CV and cover letter by 8th October. Candidates should reference the attached job description when outlining their suitability for this role.

Please note we are a small business and will not be able to reply to respond to all/unsuccessful applications.

Job Description

Title: Academic Administrator

Hours: 30 hours per week on a self-employed basis

Days & Times: Mornings with some flexibility

Remuneration: £14.00 an hour

Contract length: Ongoing, with all terms to be reviewed in 6 months.

Aims & Objectives:

The Administrator will provide comprehensive administrative support for Physis Scotland’s marketing and publicity as well as our full range of Counselling & Psychotherapy training courses.

Key Duties/Tasks

Training Programme Administration

· Act as first point of contact for email enquiries, including to new and existing students.

· Responding to enquiries by providing information and/or signposting to another member of the Physis Scotland Team, if appropriate.

· Process booking requests for TA101 and CPD courses.

· Maintain up-to-date registers, attendance lists for all courses.

· Maintain up-to-date digital filing systems throughout the academic year.

· Log course payments and other basic financial administration as required.

· Issue Start of Year and End of Year documentation to students, including induction information, certificates, evaluation forms.

· Provide basic website administration (for example, uploading handouts to the Physis Student Area).

Publicity & Marketing

· Manage Eventbrite listing and bookings, including updating spreadsheets, communication with participants, and issuing refunds where applicable.

· Assist in the development, design and layout of promotional materials (for example, CPD flyers).

General/Other Duties

· Create an Administration Manual to document and formalise Physis Scotland’s Administration systems and processes.

· Attend regular Physis Team Meetings and contribute to ideas and suggestions to support overall business development.

· Other general administrative duties as directed by the Physis Scotland Directors.

Person Specification

· Educated to degree level.

· Ability to work on own initiative and as part of a team.

· Flexible and proactive approach to problem solving.

· Experience of providing exceptional customer service and the ability to adhere to strict codes of confidentiality.

· Experience of Microsoft Office and in particular Excel Spreadsheets.

Job Type: Part-time

Pay: From £14.00 per hour

Expected hours: 30 per week

Benefits:

  • Work from home

Schedule:

  • Monday to Friday

Education:

  • GCSE or equivalent (preferred)

Willingness to travel:

  • 25% (preferred)

Work Location: Hybrid remote in Edinburgh

Application deadline: 08/10/2024
Reference ID: Academic Administrator
Expected start date: 28/10/2024

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