Administrative Assistant

Job Description: Administration and Sales Assistant

Work Location: Mixture of working from home and on-site shifts at Primal Mvmnt Fitness & Nutrition Newton Abbot.

Salary: £11.44 Per Hour

Contract: Part Time Contract. 10 Hours per week.

Hours/Shifts: 10am-1pm Mon, 11-1pm Wed, 10am - 1pm Fri. 2 Hours on a weekend (flexi time).

Start Date: March 2024

Benefits:

• Opt-in Company Pension
• Free Primal Mvmnt Fitness & Nutrition Membership
• Free parking
• On-site gym
• On-site parking
• Work from home

Reports to: General Manager/Directors

Application deadline: 17/04/2024

Company Overview:

Here at Primal Mvmnt Fitness and Nutrition our deepest purpose as an organisation is to be the best, most fun, non-judgemental and effective fitness community striving to provide exceptional health & fitness experiences in an environment that cultivates healthy and positive change in everyone. We are looking for an Administration and Sales Assistant. This role is central to our team, requiring a warm, responsible, and proactive individual. You will work alongside our Customer Success Manager and Company Director.

Key Responsibilities:

Administrative Duties:

- Manage general office tasks.

- Handle daily, weekly and end-of-month reports and monitor failed payments.

- Update and manage memberships, inventory, and Google My Business and newsletter.

- Respond promptly to emails and messages, and triage and relay messages effectively.

- Support new staff induction, including uniform ordering and ID checks.

- Ensure compliance with First Aid, insurance, and certifications for all staff.

- Assist in social media content and scheduling management and client engagement initiatives.

Sales Responsibilities:

- Lead Management: Take charge of managing leads right from their initial interaction with our website/social media platforms, ensuring a seamless and efficient first point of contact.

- Proactive Outreach: Display promptness in reaching out to leads and prospects via phone calls. Focus on nurturing early-stage relationships and delivering a positive, memorable experience to each potential client.

- Messaging Platform Oversight: Diligently monitor and manage our messaging platform. This involves triaging incoming messages and providing timely, helpful, and warmly-toned responses to inquiries and concerns.

- Sales Targets & Appointments: Skilfully meet and exceed sales targets by effectively nurturing leads. Coordinate with the sales team to schedule sales appointments, playing a crucial role in the conversion process from prospect to client.

Experience/Skill Set Requirements:

- Minimum 1 year of administrative experience.

- Outstanding telephone and email manner.

- Strong verbal and non-verbal interpersonal skills.

- Proficiency in Microsoft Office/Google Docs and social media platforms.

- Strong team player with a help-first willingness.

- Ability to problem-solve in high-demand situations and work independently within the company's values and vision.

- Driving licence desirable due to on site shift patterns. Not essential.

Join Us:

This role is more than a typical receptionist position; it's an opportunity to be at the heart of client relations, making meaningful connections every day. If you enjoy speaking with energy and positivity, and excel in building rapport over the phone, online, and in person, we'd love to hear from you!

For further inquiries, please reach out to us at Primal Mvmnt Fitness and Nutrition on

Job Type: Part-time

Salary: From £11.44 per hour

Expected hours: 10 per week

Benefits:

• Company events
• Company pension
• Employee discount
• Free fitness classes
• Free parking
• Gym membership
• Health & wellbeing programme
• On-site gym
• On-site parking
• Work from home

Schedule:

• Day shift
• Every weekend
• Flexitime
• Monday to Friday

Education:

• A-Level or equivalent (required)

Experience:

• Customer service: 1 year (preferred)
• Administrative experience: 1 year (required)

Language:

• English (required)

Licence/Certification:

• Driving Licence (preferred)

Work Location: Hybrid remote in Newton Abbot

Application deadline: 17/04/2024
Reference ID: Administration/Sales Assistant
Expected start date: 22/04/2024