Apprentice Team Assistant

Overview

Support a team to manage a busy property management office

Duties

• Collaborate and partner with the MIH Management Team to uphold the “Make It Happen” ethos delivering upon MIH’s shared Mission, Vision and Values.
• General administration and support tasks for the team.
• Answering office phones, assessing urgency, passing on messages where applicable or dealing with issues as and when they arise.
• Monitoring general Info & Admin mailboxes, assessing urgency, passing on or responding to emails where applicable.
• Creating mail merges using Qube (our company software) as instructed by Property Managers, ensuring timeliness, completeness and accuracy.
• Preparing and distributing meeting agendas and minutes with action points.
• Keeping an up to date To Do list and seeing through a task from beginning to completion.
• Maintaining and updating Property Trackers on works undertaken and/or completed at a property.
• Ensuring Templates are up to date and filed in the correct destination folders.
• Booking online and in person meetings for staff and clients.
• Chasing up quotations and contractors, updating the Property Managers with the latest information and emailing clients with updates where necessary.
• Ordering office stationery, tea & coffee, and other supplies, with an awareness of cost-effective and value for money choices.
• Checking post regularly opening & distributing as needed
• Prioritising tasks in order of urgency.
• Support the co-ordination and running of team events.
• Ad hoc activities to support the Management team as required.

Working 35 hours per week - Monday to Friday 9am to 5pm with an hour for lunch

Benefits

• Company pension scheme
• Healthcare (enrolment post probation)
• Training, coaching and mentoring
• 20 days Holiday with an additional day for each year worked (capped at 5yrs)

Skills required

Communication skills

IT Skills

Attention to detail

Organisational skills

Customer care skills

Problem solving skills

Administration skills

Number skills

Logical thinking skills

Analytical skills

Team working skills

Initiative

Non-judgmental

Patience

GCSE Maths and English at grade 4 or above or equivalent

This role will give you a broad awareness of all that is involved in property management. You will receive on the job training as well as training from internal and external parties in the world of Property Management (e.g. ARMA, IRPM).

Over time you will gain the knowledge and skills to progress your career, with plenty of opportunity for promotion and career development within the company

Training and support will be provided by our specialist Apprenticeship training provider; Smart Training & Recruitment.

In order to meet the eligibility criteria for an Apprenticeship in England, you must be able to demonstrate at least three years UK residency, or hold a valid visa that meets the exceptions to this rule.

Please note, as part of the Initial Assessment process, all qualifications will be verified by the Learning Records Service (LRS) via Department for Education

Job Types: Full-time, Apprenticeship

Pay: £18,500.00 per year

Schedule:

• Monday to Friday

Application question(s):

• Are you proactive with a strong desire to learn and develop – someone who doesn’t wait for things to come to them?
• Are you fluent in Microsoft packages (Word, Excel) ?

Work Location: In person

Application deadline: 23/05/2025