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Bakery Manager

Communibakes
Southampton
Up to £11.50 an hour - Permanent, Full-time, Fixed term contract, Freelance

Location

Southampton

Benefits
Pulled from the full job description

  • Casual dress
  • Company events
  • Cycle to work scheme
  • Discounted or free food
  • Employee discount
  • Gym membership
  • Health & wellbeing programme

Full job description

Company description

We are a newly formed bakery with a BIG heart to make a positive difference.

Our vision is for Communibakes is to be a place where customers are known, where they feel valued and are appreciated.

Being a part of the Communibakes family means that you will be making a positive difference to enrich the lives of lonely and isolated people in Southampton as the profit that the bakery creates will all go to the charity Communicare in Southampton.

Job description

Position Description

We are looking for an enthusiastic and friendly Bakery Manager. You will be in charge of a small team, taking a lead to help the bakery expand our customer base, build new and ongoing relationships and ensuring outstanding customer service.

Main Responsibilities

  • Welcome and assist our customers with their orders
  • Open and close the bakery when required
  • Use the tills and handle cash and card payments
  • Cashing up, recording expenditure and banking
  • Help keep the bakery, clean, tidy, and safe
  • Positive and enthusiastic telephone manner to take orders and answer telephone queries
  • Checking and replying to orders via email or through our website
  • Communicate with cafes that we supply
  • Create and send Invoices
  • Help grow the business through gaining additional b2b sales
  • Place stock orders
  • Shopping at supermarket/cash and carry for items
  • Washing aprons and tea towels
  • Work on your own initiative
  • Assist with the washing up, emptying of bins and organisation of equipment
  • Quarterly one to one’s with staff members to support and develop them in their roles
  • Good communication skills with staff members, ensuring tasks are being completed in timely manner
  • Being a team player and assisting colleagues where needed
  • Help keep our social media pages and our email supporters updated
  • Emails, rota’s, overseeing annual leave and general administration

Essential (Must Have)

  • Ability to prioritise own workload
  • Able to use initiative
  • People person who can encourage and support the team
  • Resilient with the strength of character to overcome challenges
  • Ability to identify and deliver potential opportunities.
  • Prepared to learn new skills
  • At least 2 years experience within a customer service environment
  • At least 2 years experience within a management role.
  • Positive
  • Respectful
  • Enthusiastic
  • Honest
  • Passionate
  • Empathetic
  • Friendly
  • Team player
  • Adaptable – able to adapt and promote change

Desirable (Good to Have)

  • Confident user of social media
  • Ability to take appealing photos of our products
  • Ability to update website
  • Customer Service qualifications
  • Food Safety Certification at Level 1
  • Has creative ideas on expanding our range and improving the bakery
  • GCSE in Home Economics: Food Preparation and Nutrition (also known as ‘Food Tech’)
  • Any marketing qualifications
  • Experience in marketing
  • Business to business sales experience
  • Driver with access to a car
  • Sense of humour
  • Outgoing

Reference ID: Bakery Manager

Application deadline: 08/10/2021

Expected start date: beginning of November

Job Types: Full-time, Contract, Permanent

Salary: Up to £11.50 per hour

Benefits:

  • Bike to work scheme
  • Casual dress
  • Company events
  • Discounted or free food
  • Employee discount
  • Gym membership
  • On-site parking
  • Sick pay
  • Store discounts
  • Wellness programmes

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • Monday to Friday
  • Overtime
  • Weekends

COVID-19 considerations:
We are continually updating our COVID procedures to ensure the safety of the team and our customers.

Work remotely:

  • No