Care Coordinator

We are looking to recruit a dedicated Care Coordinator to join our growing organisation, to be an integral part of a busy and successful team, ensuring the delivery of care to clients living in their own homes, and supporting them to live independent and fulfilling lives.

You will demonstrate outstanding communication and organisation skills as you will be liaising with both health professionals and Customers, ensuring the highest level of customer service to deliver a safe and effective service that meets the requirements of both: company expectations and those of the CQC.

As each customer is unique, every day will be different. Our priority is to support our customers live the lives that they choose.

** It is essential you are happy to provide hands-on care to our customers if/when required **

This role is weekdays, with some on-call out-of-hours duties, weekends when required.

RESPONSIBILITIES

As a Care Coordinator you will:

• Coordinating the rotas for our care staff.
• Effectively communicate rota changes to colleagues and clients.
• Supporting the on-call service on a rota basis
• Build and maintain positive relationships with our clients, family members, colleagues, and other professionals.
• Ensuring all customer and Care & Support Worker documentation and electronic records are kept up to date.
• Ensuring all other records are kept up to date
• Utilise technology to deliver quality care.
• Ensure the implementation of safe working practices.
• You must be able to build trusting relationships with customers, their families, staff, and other professionals such as district nurses, GPs, and occupational therapists.
• Ensuring workers have the necessary skills, training, and competencies to undertake their shifts
• Arranging care reviews
• Carrying out telephone monitoring of care packages.
• Demonstrate decision-making skills and problem-solving
• Excellent IT skills particularly in the use of Microsoft Office (Excel, Word, PowerPoint, Internet Explorer and Outlook).
• Ability to develop relations with colleagues across the business
• Take part in the out-of-hours emergency on-call rota
• You must be able to work flexibly as a part of the Care Team

This list is not exhaustive, and additional duties may be required

KNOWLEDGE SKILLS & EXPERIENCE

• Experience in planning would be beneficial
• Experience in healthcare and social care environment
• Excellent organisational skills
• Ability to work under pressure
• Have good judgement and decision-making skills.
• You will need to be self-motivated and enthusiastic with a passion to deliver exceptional care and support.
• Full UK driving licence and access to a car essential
• Ability to pass a DBS check and provide references.

Work Location: In person

Salary – Competitive salary dependent on experience.

Licence/Certification:

· UK driving Licence (required)

Work Location: In person

Job Type: Full-time

Pay: £22,880.00-£23,355.00 per year

Benefits:

• Company car
• Company pension
• Free parking
• Life insurance
• On-site parking
• Referral programme
• UK visa sponsorship

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Work Location: In person

Reference ID: 325 A