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Cattery assistant Manager

Fairview cattery
Oxford
£30,000 - £32,000 a year - Permanent, Full-time

Location

Oxford

Benefits

Pulled from the full job description

  • Employee discount
  • Free parking
  • On-site parking

Full job description

Jobs Summary
We are seeking a dedicated and experienced cat lover to run operations within our facility. The ideal candidate will possess strong leadership skills and a passion for animal care, ensuring that both staff and animals receive the highest level of support and attention. This role requires a blend of customer service expertise and the ability to manage daily operations effectively.

Monday to Friday 8am to 5pm

Responsibilities

  • Provide guidance and support to ensure efficient workflow.
  • Ensure all animals are treated with compassion and respect.
  • Manage customer service interactions, addressing inquiries and resolving issues to maintain high satisfaction levels.
  • Coordinate schedules for staff and resources, ensuring adequate coverage for all shifts.
  • Implement health and safety protocols.
  • Maintain accurate records of animal care, and operational procedures.
  • Conduct regular training sessions for staff on best practices in animal care and customer service.

Qualifications

  • Proven experience in a managerial role, preferably within an animal care or veterinary setting.
  • Hold a level 2 in feline Care and behaviour qualification or higher.
  • Strong understanding of animal behaviour and care requirements.
  • Excellent customer service skills with the ability to communicate effectively with clients and team members.
  • Ability to work flexible hours, including weekends if necessary.
  • A commitment to maintaining a safe and organised environment for both staff and animals.
  • We would increase wages if you hold more qualifications, ideally any veterinary experience

If you are passionate about animal welfare and possess the necessary skills to lead a dedicated team, we encourage you to apply for this rewarding opportunity

Job Types: Full-time, Permanent

Pay: £30,000.00-£32,000.00 per year

Benefits:

  • Employee discount
  • Free parking
  • On-site parking

Experience:

  • Animal care: 1 year (required)

Licence/Certification:

  • Driving Licence (preferred)

Work Location: In person