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Customer Specialist

Classic Trade Ltd
Brentwood
£22,000 - £36,000 a year - Full-time

Location

Brentwood

Benefits
Pulled from the full job description

  • Casual dress
  • Company pension
  • Employee mentoring programme
  • On-site parking

Full job description

About Sell My Classic

Sell My Classic is the UK’s only classic and performance car auction dedicated to the trade. Our online-only platform connects private car sellers with over 1 thousand verified investors, collectors and dealers. Our tech first approach is changing the industry and this is your opportunity to join us as we make Sell My Classic the go-to auction for classic and performance cars.

The Customer Sales Specialist is a dynamic role with a wide range of tasks throughout the day where you will rapidly develop your skills in a fast-paced environment.

This role will involve:

  • Speaking with our customers daily, you’ll be the first point of contact for inbound leads, understanding their requirements and profiling their car for valuation
  • Be a proactive member of the team by acting on customer feedback and suggesting new ways to improve our customer experience
  • With support from the team, you’ll play a key role in promoting our weekly auctions and ensuring customers expectations are managed.

Working week:

Monday – Friday 8.30am – 5.30pm

Requirements

  • Comfortable liaising and communicating with a wide range of people
  • A proactive, self-motivated team player
  • Dedicated to excellent customer service
  • Excellent communication and writing skills
  • Previous experience working on the telephone is a must
  • A strong understanding of the motor industry is preferred but not essential
  • Basic car knowledge would be an advantage

What You'll Get:

  • Opportunity to make an impact on our future successes
  • Support and guidance from a talented team
  • Fantastic industry experience to further advance your career

Benefits

Here at Sell My Classic we believe you should be rewarded for all your hard work, here’s what to expect.

  • A competitive basic salary
  • Uncapped commission
  • Extended holiday allowance
  • Pension scheme
  • All the tech required to fulfil your potential
  • Regular social events

Equal Opportunities Statement:

Sell My Classic is committed to equality of opportunity for all employees. We work to provide a supportive and inclusive environment where all individuals can maximise their full potential. We believe our workforce should reflect a variety of backgrounds, talents, perspectives and experiences.

We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Job Type: Full-time

Salary: £22,000.00-£36,000.00 per year

Benefits:

  • Casual dress
  • Company pension
  • Employee mentoring programme
  • On-site parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Commission pay
  • Quarterly bonus

Ability to commute/relocate:

  • Brentwood: reliably commute or plan to relocate before starting work (required)

Experience:

  • Telemarketing: 2 years (preferred)
  • Automotive: 2 years (preferred)

Work Location: In person