Fitness Retreat Host - Workout Away

In a Nutshell

The Retreat Host is responsible for delivering a seamless guest experience by hosting guests throughout their fitness retreat and teaching Workout Away Signature Concept classes. This role is approximately 70% hosting and 30% teaching, ensuring guests feel supported, motivated, and exceptionally taken care of at all times. As a Retreat Host you’ll work as part of a collaborative team to maintain the five-star status of the Workout Away brand.

The Reality of Retreat Life

While working overseas may sound fun, it’s important to understand that this is a demanding role. The days can be long, and while there’s excitement in being part of a retreat in beautiful locations, free time is limited. The job often requires more energy than a regular role, so be prepared for the challenging but very rewarding nature of this role.

Key Responsibilities

• Deliver Workout Away Signature Concepts in line with the concept manuals.
• Provide an exceptional guest experience, acting as the main point of contact for guest needs and ensuring their satisfaction throughout the retreat.
• Support the Retreat Manager in daily retreat operations.
• Collaborate with in-resort partners to ensure the smooth running of all retreat activities.
• Contribute towards maintaining Workout Away’s status as a five-star rated brand by consistently delivering high-quality experiences to guests.

Criteria

• Minimum Level 2 fitness qualification.
• Experience in teaching strength, cardio, core, and stretching classes.
• High-end customer service experience, preferably from boutique gyms, hotels, airlines, cruise ships, or premium brands.
• Ability to demonstrate athleticism and be an inspirational role model for guests, demonstrating a high level of physical fitness.
• Exceptional communication, interpersonal, and organisational skills, with the ability to collaborate effectively receive feedback from Retreat Managers and Master Trainers.
• Must be available for two days of initial training.
• Have a UK or EU passport
• Have the legal right to work in the UK or within the EU.

Additional Information

• Around £600 to £850 for a typical five-day retreat, depending on skills and experience.
• When you’re in-resort, you’ll share your room with another Workout Away team member.

You must be able to attend our Live Audition on Sunday 5th January, 2025 in Central London.

Job Type: Freelance

Pay: £110.00-£160.00 per day

Benefits:

• Flexitime
• Work from home

Application question(s):

• Do you have (at least) a Level 2 fitness qualification?
• Do you have experience in teaching strength, cardio, core, and stretching classes?
• Are you able to demonstrate athleticism and be an inspirational role model for guests, demonstrating a high level of physical fitness? You must be able to teach workouts that require you to also participate and coach at the same time.
• Do you understand that before starting this role, you will be required to attend two days of Initial Training in London?
• Do you have a UK/EU passport?
• DO you understand that you will be required to commit to work up to 8 months in advance?
• Do you have high-end customer service experience, preferably from boutique gyms, hotels, airlines, cruise ships, or premium brands. This is an essential requirement.
• You must be able to attend our Live Audition on Sunday 5th January, 2025 in Central London. Please confirm that you can attend.

Work Location: Remote

Reference ID: WARH25
Expected start date: 01/04/2025