Front of House Cafe Manager

Working Hours: Monday to Friday, 7:00 AM to 2:30 PM

Overview:

We are excited to announce the opening of our new cafe at Watermoor Point, which will serve not only as a welcoming space for coffee enthusiasts but also as a bustling hub for our adjoining business center. We are in search of a dynamic Cafe Manager who will be at the forefront of our operations, ensuring both the cafe and business center offer exceptional service to all our guests and clients.

Key Responsibilities:

• Daily Operations Management: Oversee the day-to-day operations of the cafe, including but not limited to, staff scheduling, inventory management, and ensuring a high standard of cleanliness and organization.
• Customer Interaction: Engage directly with customers, providing a warm and welcoming environment. Actively seek feedback to improve service and address any issues promptly to ensure customer satisfaction.
• Staff Supervision: Lead, motivate, and manage cafe staff, ensuring they are trained on all aspects of their roles, including customer service, food and beverage preparation, and health and safety protocols.
• Business Center Liaison: Work closely with the business center team to facilitate a seamless experience for business clients, including catering for meetings and events when necessary.
• Financial Management: Responsible for the financial health of the cafe, including budgeting, forecasting, and analyzing financial reports to identify trends and areas for improvement.
• Marketing and Promotion: Collaborate with the marketing team to promote the cafe and business center, participating in social media efforts and local community events to increase visibility and attract new customers.

Requirements:

• Proven experience in hospitality management, ideally within a cafe or restaurant setting.
• Exceptional communication and interpersonal skills, with a natural ability to connect with people from diverse backgrounds.
• Strong leadership qualities, capable of working independently as well as part of a team.
• A hands-on approach to all aspects of the cafe operation, with a keen eye for detail and a commitment to providing high-quality service.
• Flexibility and adaptability to meet the evolving needs of the business and its customers.
• A passion for the cafe culture and a desire to contribute to the success of our new venture at Watermoor Point.

What We Offer:

• A competitive salary commensurate with experience.
• Opportunities for professional growth and development within a supportive team environment.
• The chance to be a key player in the success of a new cafe and business center, making a positive impact on the local community.

If you are a driven, people-oriented individual with a passion for the hospitality industry, we would love to hear from you. Join us in creating a welcoming space at Watermoor Point where business meets leisure, and every customer leaves with a smile.

Job Type: Full-time

Salary: £11.00-£14.00 per hour

Expected hours: 35 per week

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• On-site parking

Schedule:

• Monday to Friday

Experience:

• Supervising experience: 1 year (preferred)
• Restaurant management: 1 year (preferred)
• Bar management: 1 year (preferred)
• Hospitality: 1 year (preferred)
• Customer service: 1 year (preferred)
• Management: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)

Ability to Commute:

• Cirencester, GL7 1LF (required)

Ability to Relocate:

• Cirencester, GL7 1LF: Relocate before starting work (required)

Work Location: In person

Expected start date: 01/04/2024