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Front of House Team Member

Hot Numbers Coffee
3.0 out of 5 stars
Cambridge
From £11.50 an hour - Part-time, Full-time

Location

Cambridge

Benefits
Pulled from the full job description

  • Casual dress
  • Company events
  • Cycle to work scheme
  • Discounted or free food
  • Employee discount
  • Flexible schedule
  • Referral programme

Full job description

Job description

Step into the vibrant world of Hot Numbers Coffee, with three lively cafes in Cambridgeshire and join our Gwydir Street Front of House team. If you love creating welcoming experiences and have a passion for fresh food, we want to hear from you!

Key Responsibilities:

  • Collaborate with the front of house team and perform tasks assigned by Line Managers.
  • Provide exceptional customer service, ensuring a warm welcome to all patrons.
  • Possess a good knowledge of food and drink menus, effectively communicating details to customers, including allergen information.
  • Proficiently operate the till system, taking orders, and processing payments with a friendly approach.
  • Contribute to various aspects of café operations, including customer service, order processing, table clearing, food and drink running, pot washing, opening and closing procedures, and general cleaning tasks.
  • Familiarity with and ability to discuss our specialty coffees with customers.
  • Maintain high standards of cleanliness, organization, and hygiene as per daily and weekly schedules.

Qualifications and Attributes:

  • Understanding of food hygiene principles and adherence to Health and Safety policies.
  • Strong time management and multitasking skills.
  • Efficient working both independently and as part of a team.
  • Positive customer engagement with a friendly demeanor.
  • Detail-oriented and quality-focused.
  • Responsible and reliable in all aspects of work.

Work Benefits:

  • Referral program.
  • Cycle to work.
  • Casual dress code.
  • Free lunch and hot drinks during shifts.
  • Discounted food and retail products at all three cafés.
  • Join a friendly and vibrant team.
  • Flexible working hours.
  • Opportunities for skill growth and knowledge expansion.

Availability and Hours:

  • Minimum commitment of 6 months due to our employee onboarding program.
  • Weekend availability required.
  • Evening availability preferred.

Job Types: Full-time, Part-time

Pay: From £11.50 per hour

Expected hours: No more than 32 per week

Additional pay:

  • Tips

Benefits:

  • Company events
  • Cycle to work scheme
  • Discounted or free food
  • Employee discount
  • Referral programme
  • Store discount

Schedule:

  • Weekend availability

Application question(s):

  • Are you looking for Full-time or Part-time work?

Experience:

  • Hospitality: 1 year (preferred)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

Reference ID: FOHWC2024