General Manager

General Manager - The George Payne, Hove, BN3 3HB

£35,360 (£17.00 per hour x 40 hour contract with paid overtime)

Are you an experienced leader with a passion for enhancing guest experiences? Join us at The George Payne, a recently refurbished pub in the heart of Hove, featuring a fresh new garden and updated facade. We’re known for our warm atmosphere, homestyle pub fare, and wide selection of ales and ciders, all served in a charming setting.

As General Manager, you’ll oversee all aspects of the pub, from day-to-day operations to planning public and private events. Your goal will be to drive revenue by ensuring exceptional service and memorable experiences for our guests.

What’s in it for you?

• A salary starting from £35,360 (£17.00 per hour x 40 hour contract with paid overtime)
• Management bonus scheme (10% of annual salary)
• Opportunities for career advancement within the Good Times Pubs & Bars group.
• Free food on shift
• 28 days holiday
• Pension scheme
• 50% management discount card on completion of probationary period
• Ongoing training and development opportunities.

Key Responsibilities

• Takes ownership of the venue with an entrepreneurial mindset
• Lead and inspire our front-of-house team, fostering a culture of excellence and teamwork.
• Oversee daily operations, ensuring smooth and efficient service.
• Set clear roles and responsibilities for the management team, and supervisors ensure the team are constantly being developed and that they feel well-supported and motivated
• Motivate the team to provide exceptional customer service, building relationships with our guests.
• Manage cashing up and locking up procedures with confidence and accuracy.
• Handle cellar management, including the care and handling of real ales.
• Maintain a high standard of stock control, performing regular line checks.
• Uphold our tradition of excellence in hospitality, contributing to menu planning and special events.

Requirements

• Previous experience as a General Manager, preferably in a pub/bar setting
• Strong leadership and communication skills.
• Excellent organisational and time management abilities.
• A people person with a genuine love for hospitality.
• Positive thinker with the initiative to solve problems and improve processes.
• Great attention to detail and a commitment to excellence.
• Confident in all aspects of food service.
• Comfortable with cashing up and locking up responsibilities.
• Experienced in cellar management, particularly with real ales.
• Strong understanding of stock control and line checks.
• Must hold a personal licence.
• Right to work in the UK.

All applicants will be considered for employment without regard to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.

Job Type: Full-time

Pay: From £17.00 per hour

Expected hours: No less than 40 per week

Additional pay:

• Bonus scheme
• Tips

Benefits:

• Company events
• Company pension
• Discounted or free food
• Employee discount

Schedule:

• Overtime

Work Location: In person