GP Surgery Receptionist
Location
BenefitsPulled from the full job description
- Company pension
- Employee discount
- Free parking
- On-site parking
- Sick pay
- Store discount
Full job description
Roselawn Surgery is looking for a Receptionist who will be a team player with a passion to deliver care and help support the patients in our surgery, with a friendly and positive approach.
We are looking for the candidate to be able to take on reception and administrative roles covering 20hours over 4x 5hour shifts, with opportunities for overtime. The working days will be Monday, Tuesday, Thursday & Friday.
The position requires directing and booking patients towards appropriate healthcare professionals, scanning clinical documents, monitoring patient communication via emails, letters, triage systems, other admin duties and to provide general assistance to the Practice team including covering sick days and holidays. You will be given full training and development opportunities.
General Reception Duties
- Greet and assist patients that come to the surgery.
- Answering appointment line, general enquiries and triage incoming calls.
- Sorting and distributing incoming mail via post and email.
- Scanning and filing patient documents on to their records.
- Processing prescription requests
- Entering patient data on medical system
- Monitoring and actioning triage requests which come in electronically
- Filing paper documents and keeping stock up to date.
- Keep updated on Protocol and Policies of the surgery.
- Work as a team to cover holidays, illness, training days
Required Education, Skills and Qualifications
- Experience within a GP practice is preferable but not necessary
- Confident with IT and quick learner
- Experience in Customer Service or face to face reception work desirable
- Excellent Team Player, good initiative and dedicated to role
- Good attention to detail
Job Types: Part-time, Permanent
Pay: From £12.21 per hour
Expected hours: 15 – 20 per week
Benefits:
- Company pension
- Free parking
- On-site parking
- Sick pay
- Store discount
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Overtime
Work Location: In person
Application deadline: 28/02/2025