Healthwatch NEL - Project officer

Healthwatch North East Lincolnshire
Healthwatch North East Lincolnshire in Grimsby DN31
From £23,000 a year - Full-time

Job details

Here’s how the job details align with your profile.

Pay

  • From £23,000 a year

Job type

  • Full-time

Shift and schedule

  • Day shift
  • Monday to Friday

Location

Healthwatch North East Lincolnshire in Grimsby DN31

Benefits
Pulled from the full job description

  • Company pension
  • Free parking
  • Gym membership
  • Health & wellbeing programme
  • On-site parking
  • Referral programme

Full job description

Job description - Primary Care and Secondary Care Project Officer

Responsible to – Healthwatch Delivery Manager

Hours – Full time 35 hours a week

Salary £23,000 a year

Are you passionate about ensuring people receive the best health and social care? Can you engage with members of the local community to have their voices heard? Can you listen to patient experience and gather data to help improve the services on offer?

If so we have an exciting opportunity for you to join our Healthwatch North East Lincolnshire team.

About Us

Healthwatch was established as a statutory service independent from the NHS and social care services, but with the purpose of being the consumer champion for local health and social care provision. Healthwatch has a wide remit and has a number of legal powers to help ensure that patient and public voice is at the heart of how health and care services are designed and delivered. Each Local Authority area in England has its own Healthwatch service, and Hull CVS holds the contract for Healthwatch North Lincolnshire, as well as all other Healthwatch in the Humber region.

The role

As a Healthwatch Project Officer you will be responsible for finding ways to engage with a diverse range of individuals and groups from within the local community and use your range of interpersonal skills to discover their feedback and experiences of health and social care interactions.

You will need to be able to converse with a wide range of stakeholders and have the ability to present projects, feedback and recommendations at a variety of meetings.

This role will also include recruiting and managing volunteers, providing information and signposting, producing periodic reports and leading on initiatives that actively help patient experiences drive positive change.

The overall objective of the role of Project Officer is to lead on all engagement, patient experience and intelligence gathering related to the following designated care areas of work in the Healthwatch locality.

· Primary Care

· Secondary Care

· Mental Health

· Community services

· Adult Social care

· Learning Disability and SEND

Healthwatch North East Lincolnshire currently has 1 full time Project Officer roles available, and each role will be required to focus on three of the above care areas. Applicants should express within their cover letter which areas are most suited to their skills, abilities and personal preferences.

Previous experience of working within the voluntary and community sector, or health and social care sector is not essential.

Package

The post has a starting salary of £23,000, with a wide range of access to training and personal development opportunities.

· Full time position, based on a 35 hour working week and so offers a good work life balance

· 25 days holiday plus bank holidays

· You receive another 3 days to be taken over Christmas after one year of service

· A company health plan is also provided following successful completion of probation

· Access to our Employee Assistance Programme that includes free telephone counselling and legal advice.

· Organisation-wide away days

The post will be subject to an enhanced DBS check.

How to Apply

Secondment opportunities will be considered.

For further information about this role please contact Rachael Fischer, Head of HR and Operations on 01482 595530 or email rfischer@hull-cvs.co.uk.

To apply for the position, please send a CV and covering letter outlining how you meet the requirements of the role and the organisation to rfischer@hull-cvs.co.uk

Closing Date: Sunday 11th February 2024

Please note - In Cases when a vacancy receives a high number of applications, we may bring the closing date forward. You are therefore advised to submit your completed application as early as possible.

Job Types: Full-time, Permanent

Salary: £23,000.00 per year

Benefits:

  • Company pension
  • Free parking
  • Gym membership
  • Health & wellbeing programme
  • On-site parking
  • Referral programme

Schedule:

  • Day shift
  • Monday to Friday

Work Location: In person

Scope

Healthwatch was established as a statutory service in April 2013 with the purpose of being the consumer champion for local health and social care provision. Healthwatch has a wide remit and has a number of legal powers to help ensure that patient and public voice is at the heart of how health and care services are designed and delivered. Each Local Authority area in England has its own Healthwatch service, and our Group (Hull CVS and MNH) holds the contracts for all Healthwatch in the Humber region.

Job Type: Full-time

Salary: From £23,000.00 per year

Benefits:

  • Health & wellbeing programme
  • On-site parking

Schedule:

  • Day shift
  • Monday to Friday

Licence/Certification:

  • Driving Licence (required)

Willingness to travel:

  • 25% (preferred)

Work Location: In person

Reference ID: NEL project officer