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Hospitality & Catering Supervisor

Discover Hastings
4.0 out of 5
£22,297.60 a year - Permanent, Full-time



Pulled from the full job description

  • Discounted or free food
  • Employee discount
  • Store discount

Full job description

Hospitality & Catering Supervisor

Contract: Permanent, Full Time

Hours of work: Any 5 out of 7 days, 40 hours per week

Salary: £22,297.60 per annum + excellent benefits

This is an exciting opportunity for an enthusiastic Hospitality & Catering Supervisor with a passion for exceeding visitor expectations to join our Management team at Discover Hastings.

Why Work For Us?

Here at Aspro, we make sure our employees are well taken care of

  • Sociable working hours
  • Free entry for your friends and family into all 3 Discover Hastings attractions
  • Free entry into all participating 1066 locations
  • Free entry to all 10 Aspro parks visitor attractions in the UK
  • Free entry to all Aspro parks in Europe
  • Staff discount in the cafe
  • Staff discount in retail
  • Staff training and development
  • Career progression opportunities
  • Staff events
  • Free shark dive experience on successful completion of your 6 month probationary period
  • Working in a fun, friendly and diverse environment
  • Working for a recognised “Mindful Employer” who is positive in supporting the mental health and wellbeing of our employees

We’re looking for individuals who want to join the Aspro team and live our values of Customer Service, Honesty, Respect, Focus on Results, Teamwork, Personal development

You will…

  • Be responsible for delivering an exceptional catering operation
  • Lead by example and ensure all hospitality & catering team members feel valued and supported whilst also enhancing the visitor experience
  • Continually develop our hospitality offering
  • Be responsible for driving commercial performance, increasing turnover and maximising profitability
  • Ensure all food safety, COSHH and allergen guidelines are followed consistently
  • Confirm due diligence paperwork is completed daily, including the Safer Food Better Business diary.
  • Make sure end-of-day closing checks are completed and outlined with a continually updated procedure.
  • Ensure compliance with Environmental Health/Health and Safety legislation
  • Facilitate birthday parties, working cross-departmentally with the Zoological team
  • Assist in the delivery of events
  • Optimise the sales volume and profitability of products through effective merchandising
  • Monitor and control stock quantities and waste
  • Carry out monthly catering stock takes and assist with quarterly retail stock takes.
  • Complete various financial reports to specific monthly and weekly deadlines, inclusive of departmental performance reviews.


  • To ensure staff are inducted and trained, so they are competent in food presentation, hygiene, and have a good knowledge of catering equipment
  • To forward plan rotas whilst controlling wage costs.
  • To fulfil the role of Duty Manager as required, including site security, H&S and cashier duties.
  • To be a key holder and provide cover for environmental and intruder alarm call outs.
  • From time to time the company or General Manager may make reasonable requests for you to undertake duties not necessarily covered in the above.

About us, Discover Hastings

We are proud to operate three of Hastings’ most popular, diverse and culturally rich tourist attractions within the East Sussex area:

  • Smugglers Adventure – Be transported through time and delve deep into an unbelievable cave network of secret tunnels and vast caverns. There’s so much to be found… underground!
  • Hastings Castle – Take a step back in time and discover the history of Britain’s first Norman castle built by William the Conqueror in 1067, all set within one of the most scenic viewpoints on the south-coast.
  • Hastings Aquarium – Home to over 3500 incredible aquatic animals and reptiles. Embark on an amazing underwater safari around the waters of the world meeting seahorses, turtles, tropical sharks, a giant pacific octopus and more!

How to apply?

If you have the attributes, experience and enthusiasm we are looking for, please apply with your CV and covering letter by clicking on Apply Now on Indeed.

Aspro UK are an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

Job Types: Full-time, Permanent

Salary: £22,297.60 per year


  • Discounted or free food
  • Employee discount
  • Store discount


  • Holidays
  • Monday to Friday
  • Weekend availability

Application question(s):

  • Do you have experience managing a catering operation, inclusive of hygiene and food standards?
  • Are you fully flexible to work across Hastings school holiday periods?

Work authorisation:

  • United Kingdom (required)

Work Location: In person