Initial Contact Point Worker

Values:

The council has an inclusive culture encompassing the following values which are at the heart of everything we do. The values are:

· Valuing People

· Honesty

· Striving for Continuous Improvement

· Openness

· Commitment

· Behaving with Integrity

Purpose of the Role:

Contribute to the realisation of the outcomes for North East Lincolnshire, in particular to enable all people in NEL to feel safe and be safe, to have good health and wellbeing and to realise their potential through skills and learning.

To be part of a team who are providing strong and decisive leadership and be responsible for the quality and impact of decisions, practice, performance and outcomes in relation to the functions for which the post holder has accountability. This will involve working autonomously in line with delegated responsibilities.

To work with partners in a relational way involving professional challenge where appropriate, to ensure timely and effective information sharing and holistic decision making for children and young people to inform best outcomes.

To provide professional expertise and practice wisdom to the team and external partners, including being able to share updates on themes, patterns and trends of work.

Main Responsibilities

1. Receives, establishes, reviews, considers and responds to all requests for our children who may require support and protection, using a solution focused and strengths-based approach, working closely with partners, other agencies, local community/ support services and professionals to understand consent, the importance and places children and families at the centre of all decision making.

2. Gathers, reviews and analyses information, to enable decision making and appropriate action to help and support our children including being responsible for providing clear, concise and appropriate advice, guidance and support to children, families and partner agencies. This also includes a high-level understanding of the role of multiagency partners and their responsibilities in the decision making and support for children and families and to support partnership development.

3. Will lead on discussions with children, families, partner agencies and all key stakeholders at every point, to form decisions for our children. This will include actively seeking the views, wishes and feelings of children and their families in every contact. Also, has a strong understanding of risk, firmly able to assess and analyse risk, to determine interventions, outcomes and use to influence decision making.

4. Ensures robust and accurate case recordings for every child with whom they have contact, in line with local and national policies and procedures and compliance with performance management frameworks.

5. Will be responsible for the identification of risk and safeguarding need and appropriately escalates where required. Identify and appropriately challenge practice and partners to ensure that service delivery is in the family’s best interests.

6. Can prioritise their own tasks, time and workload, managing daily conflicting priorities, alongside building and maintaining relationships with children, families, member of public and professionals, who may present with complex and challenging behaviours.

7. Advanced skills in understanding case supervision to support reflective practice and can implement the same skills when working in partnership with partners and driving forward improved outcomes for our children.

8. To champion an area of practice and provide advice, guidance as appropriate.

9. Work with children, families and professionals to formulate family plans and goals in line with policy and guidelines, to reduce risk and need, using these cases as training and shadowing opportunities for less experienced staff.

10. Undertake such other duties as may be reasonably expected at this level.

Job Type: Full-time

Pay: £18.00-£22.00 per hour

Expected hours: 37 per week

Benefits:

• Company pension
• Free parking
• On-site parking

Schedule:

• Monday to Friday
• Weekend availability

Work Location: In person