This job has expired on Indeed

Reasons could include: the employer is not accepting applications, is not actively hiring, or is reviewing applications

Installation Engineer

Pointer Ltd

Portsmouth

Permanent, Full-time

Location

Portsmouth

Benefits

Pulled from the full job description

Referral programme
Employee discount
Sick pay
Life insurance
Company car
Store discount
Company pension

Full job description

Company Overview

At Pointer, we don’t just offer jobs—we build careers. With over 50 years of excellence in electronic security and fire detection, we are a dynamic, values-driven company that thrives on passion, respect, integrity, delivery, and expertise. Our mission is to build a robust, resilient, sustainable, and successful business that supports our customers and colleagues through good times and bad.

Our 200-strong team across the UK is the heart of our success, contributing to our £24 million annual revenue and delivering outstanding service to some of the UK’s top blue-chip companies. Many of our colleagues have grown with us, thanks to our well-established apprenticeship program and a culture that nurtures long-term career development.

What sets us apart? Our people-first approach. We foster an environment where every individual is valued, supported, and empowered to succeed. As an Investors in People Gold-accredited employer, we are committed to achieving Platinum status, ensuring our people have the tools, training, and opportunities to thrive.

At Pointer, you’ll be more than just a colleague —you’ll be part of a team that delivers with expertise, acts with integrity, and shares a passion for making a difference. If you’re looking for a place to grow, innovate, and be valued, we’d love to hear from you.

Job Summary

Pointer Ltd. are recruiting for an Installation Engineer to join our team in the Midlands & South. You will be responsible for delivering high-quality installations of intruder systems within substation environments.

This role will involve working collaboratively with specialist sub-contractors, maintaining strong client relationships, ensuring the seamless delivery of projects and work closely with security teams to identify and develop joint Fire & Security opportunities.

You will require to be flexible, have a hands-on attitude, and an ability to work effectively both independently and as part of a team.

Key Responsibilities:

Perform high-quality installations of IP CCTV, Intruder, Access Control, and PIDS systems within substation environments, ensuring compliance with all safety and technical standards.
Effective cross-functional collaboration to ensure seamless project execution and high standards of work.
Liaise directly with clients when required, attending site meetings to provide updates and address any concerns or requests.
Foster and maintain strong customer relationships, ensuring satisfaction and trust throughout the installation process and beyond.
Provide regular, detailed project progress reports to your supervisor, highlighting key milestones, challenges, and solutions.
Ensure the accurate and timely completion of all required documentation, maintaining clarity and compliance with company standards.
Work closely with security teams to identify and develop joint Fire & Security opportunities, contributing to cross-departmental growth.

Who are you

You thrive in a dynamic and fast-paced environment and have a proactive approach. You combine customer focus and excellent communication skills to put full commitment to the highest standards of work and customer satisfaction - as an ambassador for the company, you will represent the brand with professionalism and integrity, contributing to a positive and solution-driven work environment.

Your ability to collaborate effectively with colleagues and clients will allow you to build strong, long-lasting relationships while maintaining a focus on both individual and team success.

A keen eye for detail, you’ll approach each task with precision, ensuring high-quality installations and exceptional service delivery. You are adaptable, resourceful, and always eager to learn, continuously seeking opportunities for improvement and development.

Required Experience & Qualifications

Extensive experience working with and installing security systems such as IP CCTV, CCTV, Access Control, IDS and Intruder Systems.
Strong understanding of industry standards and commitment to maintaining high-quality installations.
Excellent problem-solving skills, able to troubleshoot and resolve technical issues effectively.
Proficient in completing accurate documentation, including service-related paperwork and reports.
Strong communication skills, able to liaise with clients and team members effectively.
Able to work independently as well as collaborate with a team of specialists.
Current full driving license.
Must be eligible to work in the UK.

Benefits:

At Pointer, we don’t just offer a job — we offer a rewarding career with benefits that support your growth, well-being, and work-life balance. Here’s what you can look forward to:

Financial Security & Rewards