Lawn Care Technician

Would you like to:

• Have a better work-life balance?
• Work outdoors?
• Have family-friendly, sociable working hours?
• Have a week and a half off at Christmas and New Year without using any annual leave?
• Work Weekdays only with no evening or weekend work?
• Have the freedom to manage your own workday?
• Be part of a welcoming and supportive team?

Do you love to learn new skills and challenge yourself?

If so, then TopGrass has just the role for you…

About Us

TopGrass is the UK’s number 1 independent lawn care company. We are a medium-sized family-run company centered around team building and career development opportunities for its employees. We currently employ around 30 people across three different teams. For more information on TopGrass services please visit www.topgrass.net.

Here’s what some of our employees say about working for us*:

• “Lovely place to work, very friendly and everyone is willing to help you learn”
• “Management is freindly and approachable and listens to suggestions”
• “I definitely feel like a valued member of the team. Health and safety is a huge priority so I always feel safe at work ”
• “Good work life balance and a supportive team and management”
• “I've been made to feel very welcome as part of the TopGrass family”

* The above comments are from an anonymous company survey from July 2022

Want to see what we get up to each week? Follow us on Facebook or Instagram! www.facebook.com/TopGrassLawnCare/

https://www.instagram.com/topgrasslawncare/?hl=en

The role and working environment:

As a TopGrass Lawn Technician, you would visit between 10-25 customer properties each day (depending on lawn sizes), expertly applying fertilisers, moss treatments, and weed treatments to customer lawns. You would also be responsible for carrying out renovation work: scarification, aeration, and lawn seeding. This would involve you being trained to expertly handle high-quality lawn renovation machinery to achieve the best results for your customers.

TopGrass will offer you high-quality, thorough, and effective training, developing you, over time, to be a specialist in the professional field of Lawn Care. Previous lawn care knowledge is not required for the role as we will train you in this field.

You would be the face of the company, meeting with the customers, providing problem-solving assistance through professional, scientific, expert advice on all lawn care related matters, recommending additional services where needed and relevant.

Doing the best for our customers is really important to us as a family-run business, which is why you would be assigned a set number of customers, aiming to be their sole technician visiting your customers for each of their treatments, 5+ times a year.

Getting to know your customers, building trust, and good rapport with them will ensure great job satisfaction, as you see the visible difference you are making to their green space. During the COVID19 pandemic, we have had many customers personally thank our technicians and office representatives for the excellent work they have done in continuing to provide a great outdoor space for them when they could not venture elsewhere, whilst at the same time keeping all our employees and customers safe through our rigorous covid19 control measures.

Another aspect of the role is to visit potential new customers, offering advice on the services that Topgrass can provide them and so begin to develop the TopGrass-customer relationship: one of a partnership providing expert lawn care advice and tips to the customer in order to begin the journey of achieving a beautiful lush green lawn.

You would largely manage your own day, while having the support of the office team back at the head office, ready to assist you where needed.

Once you are fully trained in TopGrass procedures, you would be assigned your own van and equipment which allows you to commute on most days directly to your customer properties from home, coming back into the depot 2-3 times a week to pick up products, carry out van checks and attend any team or individual meetings.

Required skills:

• Professional, customer-focused interpersonal skills for face-to-face and phone interactions with customers.
• Able to prioritise and organise, with good attention to detail. You must be able to keep track of your daily tasks and manage your own daily workload as well liaising with the office team for any customer requests/questions.
• Ability to work well in a team
• Good communication skills, liaising with the office team to problem solve and provide excellent customer service.
• GCSE English and Maths or equivalent.

Preferred Skills

• Qualified to NTPC levels PA1 and PA6a is preferable but not essential - the company will pay for this training and qualification if you do not have it already.

Career Opportunities and Job Perks:

We are a medium-sized business, able to provide the opportunity to learn a wide variety of skills in all areas within our business.

As a family-run business, we pride ourselves on being able to offer long-term career and development opportunities through our annual Performance Development Scheme. Please see our careers page on our website for more information (www.topgrass.net/careers/why_work_for_us.aspx). There is also a link to our career path on this page if you would like to see how the company is structured and how you would fit in and make progress.

Hours of Work:

We offer an annualised hours system which means we are able to provide additional days off at Christmas and New Year in addition to your annual leave allocation. Typical hours of work are 7.30 to 16.00, with a 30-minute lunch break. Start and finish times can be variable due to the nature of a driving position.

Working hours are then increased to 7.30 to 17.00 during the busy lawn renovation time in September and October to allow for additional time off at Christmas and New Year.

We also have the following benefits and perks:

• Commission on work sold and done
• Company Sick Pay
• Paid emergency/compassionate leave
• Additional Maternity and Paternity Leave Pay
• Performance Development Scheme
• Paid Training
• Team Building Days
• Company Vehicle Provided for Lawn Technicians for commuting and visiting customer properties and the depot.
• Christmas Break Scheme
• Career Progression Pathway Provided
• Break Out Facilities Provided
• Work Devices Provided
• Paid Overtime
• Well-Being Support
• Annual Leave Flexibility
• Employee Consultation
• Occupational Health Surveillance
• Uniform Provided
• Free Annual TopGrass Treatments and Aeration
• Internal Competitions and Prizes

For full details on all of our company perks, please visit our website page: www.topgrass.net/benefits_and_perks.aspx

Interested?

We are waiting to hear from you and hopefully, we will soon be welcoming you into the TopGrass family!

Here’s how to apply:

You can either apply through Indeed or fill out our online application form directly at www.topgrass.net/careers/apply_for_a_role_at_topgrass.aspx

Salary:

The salary range for a TopGrass Lawn Technician is £23,000 to £29,000 plus commission and successful applicants will receive a salary offer based upon qualifications and experience to date.

Job Types: Permanent, Full-time

Salary: £23,000.00-£29,000.00 per year

Benefits:

• Additional leave
• Company events
• Company pension
• Employee discount
• Free or subsidised travel
• Free parking
• On-site parking
• Referral programme
• Sick pay

Schedule:

• Monday to Friday
• No weekends

Supplemental pay types:

• Commission pay
• Tips

Education:

• GCSE or equivalent (required)

Experience:

• driving: 2 years (preferred)
• customer service: 2 years (preferred)

Licence/Certification:

• Drivers Licence for Manual Vehicles (required)

Work Location: In person

Application deadline: 02/10/2023