Maintenance Systems Coordinator

Mighty Maintenance is a trusted provider of property maintenance, known for our commitment to quality, efficiency, and client satisfaction. We pride ourselves on delivering quality services to our clients and are dedicated to continual growth and improvement.

We're looking for a detail-oriented, tech-savvy Maintenance Systems Coordinator to help streamline our scheduling processes, enhance system usage, and deliver outstanding service to our clients.

As the Maintenance Systems Coordinator, you’ll use your technical expertise to manage our scheduling systems, organise team resource, and respond to client needs. This role is ideal for someone who enjoys working with digital IT tools, thrives on organisation, and values excellent customer service.

Key Responsibilities:

· Use our CRM systems and scheduling tools to organise projects, track progress and maximise operational efficiency

· Coordinate diaries for staff and internal teams, ensuring all jobs are scheduled and completed in a timely and effective manner.

· Prepare quotes for new jobs and assist in converting quotes into active projects, managing the details from initial request through to delivery.

· Schedule health and safety services such as fire panel servicing, gas certifications, and PAT testing.

· Communicate with customers on feedback from completed jobs to help build relationships

· Work with our finance team to ensure accurate billing and prompt payments, maintaining a smooth financial process

· Perform general ad-hoc administrative duties to support the team

Requirements:

· Excellent organisational and multitasking skills

· IT and systems proficiencies

· Strong communication and interpersonal abilities

· Proven ability to prioritise tasks, manage time effectively, and multitask in a busy environment.

· Experience working in the maintenance sector would be advantageous

· Ability to work independently and as part of a team

· Reliable and meticulous, with strong attention to accuracy.

Why Join Us?

Be part of a friendly and supportive team.

A chance to join a growing, local business with plenty of opportunity for career progression and development.

28 days holiday (inclusive of bank holidays, rising to 33 days with each years’ service)

10% discount with a popular local bar & restaurant in the city centre

Access to an Employee Assistance Programme and a discount platform

Job location: Bowerham, Lancaster

Working hours – Monday – Friday, 9am – 5pm, 30 mins break

Salary - £25,000 - £28,000 – dependent on experience

If you’re an organized, IT-savvy individual ready to take on a tech-oriented operations role, we’d love to hear from you! Apply today to join Mighty Maintenance as our Maintenance Systems Coordinator and help us deliver quality through technology and service.

Should you have any questions about this role, please contact Viki Danvers on 01524 900550

Job Types: Full-time, Permanent

Pay: £25,000.00-£28,000.00 per year

Benefits:

• Company pension
• Employee discount
• Free parking
• On-site parking

Schedule:

• Monday to Friday

Application question(s):

• Do you consider yourself to be technically minded, and how do you apply this in your work?

Experience:

• Maintenance: 1 year (preferred)
• IT: 3 years (required)
• Customer service: 1 year (preferred)

Work Location: In person