Office Administrator

Delivering exceptional client experience and being a first point of contact.

General office co-ordination and supply activities as well as overseeing the smooth running of the office.

Key Responsibilities/ Accountabilities/ Scope of role:

• Manage the front of house and provide excellent customer service to our clients by welcoming guests as soon as they arrive and directing them to the appropriate person
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Answer, screen and forward incoming calls
• Maintain a professional reception area
• Book appointments and arrange meeting rooms and catering as required for client meetings, seminars, events etc.
• Co-ordinate all client events including seminars, dinners and hospitality (local and national)
• Arrange all invitations, birthday cards, Christmas cards etc. for clients
• Arrange business travel and accommodation
• Manage expenses
• Receive, sort and distribute daily mail/deliveries
• Manage office activities including those relating to the premises
• Liaise with IT to support any issues such as a broken printer
• Order stationery and office supplies and keep an inventory of stock
• Support the event team with any local events
• Collate data and put together reports
• Support the Area Financial Planning Director in managing the advisers including arranging team meetings, one to one’s and events
• Support with general administrative activities

About You

Key Skills & Behaviours:

• Organisational and planning skills
• Verbal and written communication skills
• Professional can do attitude
• Ability to be resourceful and proactive when issues arise
• Problem solving ability
• Attention to detail
• Flexibility
• Teamwork
• Ability to meet tight deadlines
• Ability to multi-task and adapt to change in a fast-paced environment
• A positive attitude with the ability to build relationships

Focus on our values:

Pioneering:

• Innovate, take bold steps forward
• Stand up for what’s right
• Question convention and stay curious
• Enthusiasm to take on new and different tasks

Dependable:

• Use expertise to deliver on promises
• Persevere to get the right outcome
• Act with focus and care
• Delivery focused, with high energy and drive, and ability to deliver through others

Stronger together:

• Collaborate, learn from experience, and adapt
• Share openly and transparently
• Listen, to include new perspectives

Qualifications Required:

• Degree qualification is preferred however we will consider strong evidence of work experience if it is clear there are transferrable skills.

Key Experience Required:

• Previous experience in Reception/Office administration preferable
• Proficiency in computer skills including MS Office Word, Excel, Outlook

Please submit an up to date CV with your application.

• Job Type: Full-time Mon-Fri 0900-1700
• Salary: Negotiable depending on experience
• Flexible working pattern - Can be considered

Job Types: Full-time, Permanent

Pay: £22,250.00-£30,000.00 per year

Benefits:

• Company pension
• Free parking
• On-site parking

Schedule:

• Monday to Friday

Application question(s):

• This is office based employment can you commit to travel to Warrington WA4 Monday to Friday?

Work authorisation:

• United Kingdom (required)

Work Location: In person

Reference ID: OA2022